70+ Best eCommerce Survey Questions To Grow Your Business in 2025
Don't know what to ask your eCommerce customers? Here is the list of best eCommerce survey questions for your website & app to collect contextual feedback.
23 Customer Communication Tools For Positive Interactions 2025
It takes a lot to keep a business in good shape. And one key aspect of this is happy customers. Along with excelling at your primary services/products, the type of support and interactions you offer to the customers significantly impact their experience. From resolving major customer issues and small queries to understanding customers for delivering...
30 UX Mistakes Leading You Away From Great Design & Experience
Want to improve the performance of your website? Start by fixing these three common pitfalls that can be dragging you down.
60+ Popup Survey Questions to Ask Your Customers in 2025
David Cooper once wisely said, “Questions are the engines of intellect,” and he couldn’t be more right. Think about it—questions are how we learn, grow, and make better decisions. And when it comes to understanding your customers, the right questions are everything. Popup survey questions are like mini conversations—they let you peek into your customers’...
22 Best Customer Experience Management Software & Tools
“The customer’s perception is your reality.” Kate Zabriskie Over the years, I’ve learned that happy customers aren’t just a bonus—they’re the lifeblood of any successful business. An organization’s success depends on its ability to deliver exceptional customer experiences. But, honestly—creating those “wow” moments isn’t always easy. That’s where the magic of customer experience management (CEM)...
20+ Website Feedback Tools You Can’t Ignore in 2025
Unlike physical stores, you can’t approach customers personally or set up kiosks on your website to collect their opinions and experience with your brand, products, or services . But what you can do is trigger feedback surveys either using popup surveys or feedback widgets or track their behavior online using heatmaps. There are several ways...
13 Best Usability Testing Tools for an Effective UX Strategy
Check out the top usability testing tools to gain insights on your customers’ experience with your products. Choose the right UX testing tools to ace your UX strategies.
10 Best Customer Retention Software To Consider in 2025
Bringing new customers in is one thing and retaining them is a whole different story. Everything from your website and mobile app to your product/service contributes to shaping the customer experience that determines how well you can retain customers. So, if you want to ace every interaction and give customers a reason to stay, you...
Top 11 Customer Success Tools & Software That Work (2025 Edition)
Who doesn’t want happy customers, high conversions, and a negative churn rate (kidding, there’s no such thing, but you get the point)? It sure seems easy, but achieving all this requires businesses to focus on one crucial thing – customer success. Providing a smooth, hiccup-free user experience distinguishes your brand from your competitors for the...
135+ Market Research Questions to Ask Your Customers
Explore the list of over 100 market research questions to ask your customers & gather valuable insights about your audience with focused market analysis surveys