Automate user research so you can spend more time designing products.

Qualaroo gives SaaS companies real insight to the user experience with advanced targeting, dynamic insight reporting, and more.

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Trusted by marketing, product and UX experts from leading companies.

Easy steps for best insights

Step 1 Identify potential areas for improvement along the customer journey map.

Step 2

Step 2 Prototype new designs, copy, or experiences to address discovered issues.

Step 3

Step 3 Validate your changes by sharing a new version with a portion of your community and collect their input.

Step 4

Step 4 Iterate on your solution and continuously gather feedback from as many relevant groups as possible.

Qualaroo is the only feedback tool offering Sentiment Analysis, powered by IBM Watson.

We’ve partnered with IBM because collecting user feedback is only half the battle. Once you have input from the right users, it’s time to make sense of it all. With Sentiment Analysis, you’ll get a snapshot of how users feel and get to work improving their experience in no time.

Visualization for easy to digest results
Qualitative feedback summary with Word Cloud
Save time by understanding feedback without digging through responses
Filter responses by sentiment and emotion to pinpoint action (coming soon!)

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How Watson can boost your work

Better understand your mobile users’ patterns with Qualaroo’s mobile SDK.

Target mobile users to collect relevant feedback and improve your users’ cross-channel experience.

Functionality customized to in-app experience
Leverage user data to ask personalized questions for higher engagement
Achieve (and maintain) a 5-star app experience

Learn more:

Qualaroo in native app

READ CASE STUDY:

Qualaroo helps Lalamove see how they should invest their money

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Powering user experience insights
around the world.

100+ MILLION USERS
have delivered insights
via Qualaroo15+ BILLION VIEWS
of Qualaroo questions

Qualaroo collects more insights
than the number of burgers McDonald’s makes daily.

REASONS TO LOVE QUALAROO

Targeted

Ask the right question, to the right person, at the right time.

Unobtrusive

Collect insights from your users in a seamless way thanks to our native in-product nudge.

In-depth

Go beyond the WHAT of user insights and learn the WHY behind them.

Take a Features Tour

Qualaroo allows us to connect with our customers’ questions directly and almost effortlessly…. In less than 5 minutes, teams can go from having almost entirely opinion-backed ideas to having ones that are data-backed by targeted customer feedback.

Laura Schaffer
Product Manager for Twilio’s
Experimentation Platform

We’ve used Qualaroo to ask students to rate the quality of these machine translated captions and provide suggestions for improvement. From the responses, we’ve been able to make product optimizations that improve the caption editing capabilities for instructors.

Claire Menke
Director of UX Research for Udemy

Marketing Earth Class Mail depends on understanding how customers are actually using our product. We need to align how we think they’re using it with the reality.

Matthew Goldman
Director of Marketing at Earth Class Mail