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The Affordable User Feedback Software That's Delightfully Easy

Forever FREE for startups & small businesses with all premium features!

Omni Channel | Email Surveys

Our full suite including Email + Qualaroo Nudge™, App, NPS/CES

Email Surveys

Includes Email, Link, QR Code & Webform

Maximize insights through a multi-channel campaign combining on-site, in-app, and email surveys for comprehensive feedback.

Free (up to 50 responses)

For startups & micro businesses

FREE PLAN

$0.00

50 responses/forever free

(includes 500 emails sends & 10k pageviews)

Need 100+ monthly responses?

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Got Questions? Schedule a demo and get all your questions answered.

What's included in this price? Everything.

  • tick Unlimited Nudges™ and Surveys
    A web intercept survey used to gain insight into the user experience, measure satisfaction, or collect lead generation information. Collect from website, app or prototype.
  • tick Unlimited Domains
    Each domain and subdomain counts as a “domain.” For example, if your main domain is “company.com,” then “blog.company.com” and “shop.company.com” will both be subdomains to that, and these qualify as 3 separate domains in this case.
  • tick Unlimited Administrators/Creators
    Enable multiple administrators to create & manage users from a single account.
  • tick NPS, CSAT, CES & more
    Track your NPS feedback & score over time to measure customer experience and pursue growth.
  • tick Nudge™ Placement
    Select the best position for your Nudge™ (Left, Right, Top, Bottom, Center).
  • tick Advanced Targeting
    Target users based on Identity, Geo Location, Cookie value, Custom Property, Optimizely experiments, and more.
  • tick Exit Survey
    Show the survey when the visitor is about to leave to uncover why they aren't converting.
  • tick 20+ Question Types Including Ratings & Buttons
    Build surveys for a variety of purposes using 10 different types of questions. Checkbox, Textbox,dropdown, radio, matrix, date, NPS, lead generator, binary Questions, messages with actions & redirects.
  • tick Nudge™ for Prototypes
    Capture user insights quickly at every stage of the design process.
  • tick Mobile Nudge™
    Get responses from users on mobile browsers.
  • tick Offline Authoring with Excel
    Import questions in bulk from any existing database, including Excel for email surveys.
  • tick 100+ Ready-to-Use Templates
    Use ready-to-use question templates to design any survey type.
  • tick Branching & Skip Logic
    Ask only those questions relevant to your audience and reduce survey completion time.
  • tick Accept File Uploads
    Allow email survey takers to upload files directly from their devices.
  • tick Advanced Integrations
    Segment, Slack, Tableau, HubSpot, Adobe Analytics, Zapier, Salesforce, Intercom, Fullstory, Sessioncam.
  • tick Sentiment Analysis by IBM Watson
    Use AI to save hours & work better. Know which feedback to review, automate sentiment analysis, visualize keywords and get emotional scores of feedback collected.
  • tick In App (iOS and Android)
    Gain valuable insights from your mobile app users for growing engagement, improving roadmap or capturing feedback with Qualaroo’s iOS and Android SDK.
Plus:
  • tick Get Email Notifications & Delightful Reports
    Get email notifictions for every response, after 10 responses, as a daily digest, weekly digest or after 1st response
  • tick APIs, SAML, SSO
    Retrieve data from Qualaroo via APIs and override our CSS for greater design control outside of the Design interface. Also included is our Identity API so you can associate additional information about the user stoed in your login system (such as name, email, purchases etc) with survey responses.
  • tick Link Nudge™
    Share a Nudge™ survey as a link, allowing for easy distribution and wider reach of your user feedback collection.
  • tick Branding
    Look professional by adding your brand colors and logo to your Nudges™.
  • tick Reports & Analytics
    Understand the customer journey by seeing all responses of a single survey or group, response rate, views, domains etc.
  • tick Data Export
    Export your reports and data for analysis, review, marketing & sales efforts.

Want Dedicated Onboarding & Success? Try Business Plan. With a Dedicated Onboarding Manager & Delightful Support!
Get 24/7 email, phone, and live chat support. Enjoy personalized onboarding and support with a dedicated Success Manager.

Add our White Label Package for just $300/ year

Offer improved branding & experience by removing "Powered By" links.

All Plans Include

  • Survey templates for NPS®, CSAT, CES & more
  • Email Notification
  • Branching & Skip Logic
  • Branding
  • Data Export
  • Multi-Lingual Surveys
  • Reports & Analytics
  • Nudge™ Placement

We Believe Software Should Make You Happy

We are building a 100-year company with awesome human support

We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.

You've Got Questions. We've Got Answers

What is a Nudge™?

Qualaroo nudge™ is a tool for asking the right questions to the right users at the right time. It is an in-app survey that can be placed on a number of channels to collect feedback. Whether you need to gain more insights into user experience, measure satisfaction, or generate leads, a Qualaroo nudge™ serves all these purposes.

What is a tracked pageview?

Your subscription plan outlines the number of pageviews to your website(s) per month that Qualaroo nudge™ will display on, NOT overall visits to your entire website. If one visitor views 3 pages and you configure the nudge™ to show on each page till they answer it, it is counted 3 times or till they respond to it. You can control how often you show nudges™. We recommend buying a plan large enough to accommodate your entire website traffic so once the script is installed, your team can test any part of the website without developer intervention. Qualaroo is designed to be a consistent feedback loop to provide the best value.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, and American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact sales@proprofs.com if you are interested in paying via check.

Is my data safe and secure?

Yes. Our state-of-the-art servers are hosted at an ultra-secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. ProProfs product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all ProProfs plans include remote data backups to keep your data safe.

What is a Nudge™ View?

The number of visitors who saw at least one survey, regardless of whether they interacted with it or not.

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are delighted with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

How do I cancel my plan?

It's simple. Just email us at billing@proprofs.com