Start Asking Your Customers

Quarterly
AnnualSave!

Startup

Best for small teams beginning to understand their market

Create beautiful surveys to know your customers and gain actionable insights.

  • Unlimited Real-time Surveys

    At the heart of Qualaroo’s service is the ability to connect to your customers. Our surveys go live within minutes of web deployment. Unlimited real-time surveys provides you with the ability to target all of your users and understand them. We understand that your customer base is ever evolving and changing, and we aim to arm you with unlimited surveys for you to interact with your customers and improve.

  • Unlimited Responses

    Coupled with unlimited real-time surveys, we ensure that the responses you receive will never be limited. These responses contain the direct feedback that your customers wish to impart as they interact with your content. Your insights should be all yours; we won’t get in the way.

  • 1 domain (additional available)
  • Up to 250 Thousand Targeted Users/mo

    What really counts in your Qualaroo usage is the amount of people who view the surveys, as opposed to pure web-traffic. We’re unique in this approach, and want to find the plan that fits your target survey audience size. This is advantageous to you as you’ll never be paying for a plan based on web traffic that never sees a survey nudge. This is us just trying to be thoughtful!

  • User-friendly Reporting

    Often interpreting data is the key to making the best decision. Our reporting dashboard breaks down your surveys responses into easily digestible formats; at a glance you can see the macro view and then dive down for a more granular and micro viewpoint. Qualaroo also provides you the option to export all of your data so you can access it on whatever program of your choosing.

  • Multiple choice and write-in answers

    Our vast library of survey questions enables you to ask any of the questions you want, in the way that you want it, and do so rapidly with our templates. We have NPS, free form responses, multiple choice, drop-down, randomization, and much more. Ask what you when you want and how you want.

  • Question/Decision Branching

    Qualaroo’s surveys and nudges are equipped with the ability to branch the survey depending on the a user’s response. Instead of directing your users through the same question funnel, decision branching ensures that your users are following a customized and relevant path. Ensure that you gain feedback from those who are unhappy and remedy the situation and ask those who are happy what they want to see going forward.

  • Custom Templates, Design & Survey Branding

    We want to ensure that Qualaroo functions and executes seamlessly with your website. Our customization options ensure that your users are never confronted with anything that appears out of place or detract from your user-experience. We want to empower you with the ability to ensure that your users’ experiences are memorable and increase conversion. This includes the ability to use custom branding and design.

  • Exit Survey Capabilities

    For many companies understanding why their users are leaving is key. Exit survey capabilities enable you to target customers who appear to be leaving. Target your nudge to ask why customers are leaving and incentivise them to stay. Exit survey capabilities ensures that you are getting the feedback you want from the user segments that you need the most.

  • Essential Targeting Options

    Qualaroo provides a myriad of targeting including: simple URL targeting, random percentage based visitor selection (e.g. target 5% of visitor that meet certain requirements), visitor behavior, previous survey responses, browser, other customizable options. We aim to provide you with any and all targeting options to best segment and gather information from your users.

  • Behavioral Targeting
  • NPS® with Skip Logic

    Qualaroo provides NPS survey options to help you better understand your own Net Promoter Score. Coupled with skip logic you can better target users who fall into the “promoters,” “neutrals,” and “detractors” buckets and ask them segmentation-specific questions. This allows you to improve the user experience of detractors and provide support, convert neutrals, and lever promoters to get your brand to a wider audience.

  • Matrix Table Surveys
  • Lead Generation Forms

    Qualaroo aims to help with providing user insight and also help your sales and marketing teams. Through our lead generation forms—information can be recorded and integrated with Salesforce among others to provide a linear and cohesive funnel for gathering insights and converting on potential opportunities.

  • Call to Action Overlay

    In the case that want a more robust and full screen nudge option we allow for call to action overlays that help focus the user’s attention on a task. Often used in conjunction with exit survey capabilities, call to action overlays provide a powerful tool in your arsenal to stop a loss and gather feedback.

  • Mobile Survey Add-on Available

    Mobile surveys and nudges are a key feature to reaching key portions of your audience that primarily interact with your business on a non-desktop format. Mobile surveys can be used to ask all your users the same questions and they provided the added benefit of being able to only target mobile users. Moreover, mobile surveys and nudges interact in a similar clean and unobtrusive function as the desktop surveys and nudges do.

  • Vast Library of Proven Survey Recipes
  • Key Integrations for Taking Action

    Qualaroo’s nudges and surveys are outfitted to enable you to call your users to take an action—page redirects, emailing support, moving to a discount page, etc the integrations are near limitless. We want to ensure that your users have every opportunity to interact with your service in a seamless and continuous fashion.

  • Advanced Targeting Options

    Qualaroo provides a myriad of targeting including: advanced URL targeting ,identity features, geo-location, custom property and cookie matching, display options, participation in Optimizely experiment, page abandonment and others. We aim to provide you with any and all targeting options to best segment and gather information from your users.

  • Reporting API

    Our reporting and design API allow for a tremendous amount of customization in how your nudge and surveys are presented and interacted. Moreover we provide a reporting dashboard as a base for understanding your users and the feedback they have given with further application with integrations in your pipelines

  • Design API

    Our reporting and design API allow for a tremendous amount of customization in how your nudge and surveys are presented and interacted. Moreover we provide a reporting dashboard as a base for understanding your users and the feedback they have given with further application with integrations in your pipelines

  • Optimizely Integration

    Take the guesswork out of the picture with A/B tests and dive into your analytics data. Combining Optimizely with qualitative insights from Qualaroo uncovers the real issues that are getting in the way of your customers. Understand why a variant in an A/B test won, and then double down on that reason. Or use Qualaroo to ask visitors a series of questions that determines their customer persona; then launch a Optimizely landing pandering to that persona. Conversion goes through the roof.

  • Salesforce Integration

    Send responses and actionable insights directly into Salesforce to provide your team with qualified leads or relevant account details on the object level. Don’t let leads willing to chat with you fall between the cracks!

  • Tableau Integration

    Our integration with Tableau will give you the ability to blend Qualaroo’s survey data with your other data sources for a more complete picture of your customers and business.

  • Google Analytics Integration

    Qualaroo’s integration with Google Analytics shows how surveys drive and move site traffic, thereby illuminating sales funnel traffic. The integration yields a better understanding of the direct impact of Qualaroo surveys. Google analytics will track events and better show what your customers saw and how they acted; Qualaroo will tell you why so you can know what to improve.

  • MailChimp Integration

    This integration allows you to add the email addresses of your visitors to your existing MailChimp lists. This is done on a survey-by survey basis, so that your surveys can feed email addresses for your visitors to different lists and keep them segmented. You can also use multiple surveys to feed to the same list.

  • HubSpot Integration

    With Qualaroo’s HubSpot integration, you can use a survey response to do anything from triggering a drip campaign to adjusting a lead score. Qualitative input straight from your users can be used to improve your marketing automation programs.

  • Intercom Integration
  • Segment Integration
  • Marketo Integration
  • Live Chat Integrations
  • Geo Targeting

    Target users based on their geographic location

  • International Language Translations
  • Custom Properties Targeting

    Target users based on custom properties that allow for you to target a nuanced cohort such as those with more than 3 items in their cart and an individual that has looked at 3 other products.

  • Authentication / Identity API Targeting

    Targeted users that are known on your website, i.e. logged-in users.

  • Whitelist/Blacklist Targeting
  • Priority Email Support
  • 24 Hour VIP Phone Support

    Your support calls will be answered 24 hours a day with an elevated priority to guarantee you receive the support you need.

  • Native iOS & Android Surveys

    Qualaroo offers our users with native iOS and Android support for seamless in-app nudges and surveys. These nudges and surveys are unobtrusive that does not detract from the end-user experience. They are fast and reliable—they will not slow down your apps performances. Additionally you can control the nudge activation online in real-time—choose when your nudges will activate without the need to update your app.

  • Survey Links

    We understand that at times you may want to reach out to an entire customer segment and ensure that the responses remain in your information funnel. We are currently in development of Survey Links to allow for bulk data collection from a wider audience at your description.

  • Slack Integration

    Qualaroo integrated with Slack means real-time customer feedback and insights pushed to a dedicated Slack channel. This gives you a constant, instantaneous pulse on your customer satisfaction. Then be pro-active around contacting potential or unsatisfied leads for rapid NPS resolution and impeccable lead response time (huge increase in odds of closing).

  • Adobe Integrations
  • PEN tests, IPs not stored, encrypted DB

    Your’s data and security is of the utmost importance to us. Our security is the best in the business with zero security incidents in our history. We also have tailored, custom security solutions available to meet any special needs. You will have access to our security team and security deployment environment. This includes disabling IP address storage, encrypted datastores, LDAP, SSO, and more. You will additionally gain access to our annual penetration test reports so you are kept abreast of how we are continuously fortifying our security measures.

  • LDAP, SSO, and more

    Your’s data and security is of the utmost importance to us. Our security is the best in the business with zero security incidents in our history. We also have tailored, custom security solutions available to meet any special needs. You will have access to our security team and security deployment environment. This includes disabling IP address storage, encrypted datastores, LDAP, SSO, and more. You will additionally gain access to our annual penetration test reports so you are kept abreast of how we are continuously fortifying our security measures.

  • Security Team and Deployment Access
  • Turbo speed response processing and delivery
  • Customized Best Practice Training
  • Quarterly Performance Review

    In conjunction with your dedicated account manager and growth/strategy specialist, we will provide a monthly performance review to assess results. These reviews will contextualize your results within your wider organization roadmap and will help guide and direct future decisions.

  • On-site implementation/coaching session

    From day one we want you succeeding on our platform. Nothing replaces face-to-face collaboration so we will join you on-site to guide and coach you through the Qualaroo system and playbook. This includes guided implementation and training to get you working at peak efficiency. We will fly to wherever you would like us to in order to have you launch smoothly on Qualaroo.

  • Dedicated Growth Specialist/Account Mgr

    Our Growth and Strategy Specialist will work to fully understand your business needs/goals and provide tailored solutions. He or she will isolate the problems you are encountering and address the mysteries you have around your users’ needs/pain-points. They will live and breath utilizing Qualaroo to drive your organization forward. Your dedicated account manager will guide and assist your onboarding process to ensure that best practices are implemented from day one. And most importantly, he or she will make sure that your team is continuously and actively trained in managing your Qualaroo dashboard. They’ll effectively lead the charge on your account and guarantee you’re fully taken care of at every turn.

  • Custom Development & Feature Requests

    At Qualaroo we understand that you may require a unique solution and we offer custom feature requests to meet your exact needs, strategic consulting for implementation, the ability to influence our own internal roadmap, custom integration development, in-house custom branding and design, and the “batline” which is a direct line to our CEO.

  • Strategic Consulting

    At Qualaroo we understand that you may require a unique solution and we offer custom feature requests to meet your exact needs, strategic consulting for implementation, the ability to influence our own internal roadmap, custom integration development, in-house custom branding and design, and the “batline” which is a direct line to our CEO.

  • Ability to Influence Qualaroo Roadmap

    Your feedback will directly affect our business roadmap as we always look to improve on our Enterprise offering. In addition, you will influence what we prioritize building as we execute on our product roadmap. If you have a clever feature idea to add or want some aspect of our roadmap expedited, we’ll make it happen for you.

  • In-house Custom Branding & Design

    We want to ensure that Qualaroo functions and executes seamlessly with your website. Our customization options ensure that your users are never confronted with anything that appears out of place or detract from your user-experience. We want to empower you with the ability to ensure that your users’ experiences are memorable and increase conversion. This includes the ability to use custom branding and design.

  • CEO Direct Line (the “Bat Phone”)

    You will have a direct line 24/7/365 to our CEO to assist with any high level and immediate problems. Brad will rally the team for immediate resolution to any problem or address any concerns.

Most popular

image description

Growth

Perfect for growing businesses

Utilize key integrations to take immediate action on your insights. With additional horsepower, you're enabled to survey your users with precise timing and targeting, improve your conversion, and boost your customer happiness.

  • Unlimited Real-time Surveys

    At the heart of Qualaroo’s service is the ability to connect to your customers. Our surveys go live within minutes of web deployment. Unlimited real-time surveys provides you with the ability to target all of your users and understand them. We understand that your customer base is ever evolving and changing, and we aim to arm you with unlimited surveys for you to interact with your customers and improve.

  • Unlimited Responses

    Coupled with unlimited real-time surveys, we ensure that the responses you receive will never be limited. These responses contain the direct feedback that your customers wish to impart as they interact with your content. Your insights should be all yours; we won’t get in the way.

  • 3 domains (additional available)
  • Up to 1 Million Targeted Users/mo

    What really counts in your Qualaroo usage is the amount of people who view the surveys, as opposed to pure web-traffic. We’re unique in this approach, and want to find the plan that fits your target survey audience size. This is advantageous to you as you’ll never be paying for a plan based on web traffic that never sees a survey nudge. This is us just trying to be thoughtful!

  • User-friendly Reporting

    Often interpreting data is the key to making the best decision. Our reporting dashboard breaks down your surveys responses into easily digestible formats; at a glance you can see the macro view and then dive down for a more granular and micro viewpoint. Qualaroo also provides you the option to export all of your data so you can access it on whatever program of your choosing.

  • Multiple choice and write-in answers

    Our vast library of survey questions enables you to ask any of the questions you want, in the way that you want it, and do so rapidly with our templates. We have NPS, free form responses, multiple choice, drop-down, randomization, and much more. Ask what you when you want and how you want.

  • Question/Decision Branching

    Qualaroo’s surveys and nudges are equipped with the ability to branch the survey depending on the a user’s response. Instead of directing your users through the same question funnel, decision branching ensures that your users are following a customized and relevant path. Ensure that you gain feedback from those who are unhappy and remedy the situation and ask those who are happy what they want to see going forward.

  • Custom Templates, Design & Survey Branding

    We want to ensure that Qualaroo functions and executes seamlessly with your website. Our customization options ensure that your users are never confronted with anything that appears out of place or detract from your user-experience. We want to empower you with the ability to ensure that your users’ experiences are memorable and increase conversion. This includes the ability to use custom branding and design.

  • Exit Survey Capabilities

    For many companies understanding why their users are leaving is key. Exit survey capabilities enable you to target customers who appear to be leaving. Target your nudge to ask why customers are leaving and incentivise them to stay. Exit survey capabilities ensures that you are getting the feedback you want from the user segments that you need the most.

  • Essential Targeting Options

    Qualaroo provides a myriad of targeting including: simple URL targeting, random percentage based visitor selection (e.g. target 5% of visitor that meet certain requirements), visitor behavior, previous survey responses, browser, other customizable options. We aim to provide you with any and all targeting options to best segment and gather information from your users.

  • Behavioral Targeting
  • NPS® with Skip Logic

    Qualaroo provides NPS survey options to help you better understand your own Net Promoter Score. Coupled with skip logic you can better target users who fall into the “promoters,” “neutrals,” and “detractors” buckets and ask them segmentation-specific questions. This allows you to improve the user experience of detractors and provide support, convert neutrals, and lever promoters to get your brand to a wider audience.

  • Matrix Table Surveys
  • Lead Generation Forms

    Qualaroo aims to help with providing user insight and also help your sales and marketing teams. Through our lead generation forms—information can be recorded and integrated with Salesforce among others to provide a linear and cohesive funnel for gathering insights and converting on potential opportunities.

  • Call to Action Overlay

    In the case that want a more robust and full screen nudge option we allow for call to action overlays that help focus the user’s attention on a task. Often used in conjunction with exit survey capabilities, call to action overlays provide a powerful tool in your arsenal to stop a loss and gather feedback.

  • Mobile Survey Add-on Available

    Mobile surveys and nudges are a key feature to reaching key portions of your audience that primarily interact with your business on a non-desktop format. Mobile surveys can be used to ask all your users the same questions and they provided the added benefit of being able to only target mobile users. Moreover, mobile surveys and nudges interact in a similar clean and unobtrusive function as the desktop surveys and nudges do.

  • Vast Library of Proven Survey Recipes
  • Key Integrations for Taking Action

    Qualaroo’s nudges and surveys are outfitted to enable you to call your users to take an action—page redirects, emailing support, moving to a discount page, etc the integrations are near limitless. We want to ensure that your users have every opportunity to interact with your service in a seamless and continuous fashion.

  • Advanced Targeting Options

    Qualaroo provides a myriad of targeting including: advanced URL targeting ,identity features, geo-location, custom property and cookie matching, display options, participation in Optimizely experiment, page abandonment and others. We aim to provide you with any and all targeting options to best segment and gather information from your users.

  • Reporting API

    Our reporting and design API allow for a tremendous amount of customization in how your nudge and surveys are presented and interacted. Moreover we provide a reporting dashboard as a base for understanding your users and the feedback they have given with further application with integrations in your pipelines

  • Design API

    Our reporting and design API allow for a tremendous amount of customization in how your nudge and surveys are presented and interacted. Moreover we provide a reporting dashboard as a base for understanding your users and the feedback they have given with further application with integrations in your pipelines

  • Optimizely Integration

    Take the guesswork out of the picture with A/B tests and dive into your analytics data. Combining Optimizely with qualitative insights from Qualaroo uncovers the real issues that are getting in the way of your customers. Understand why a variant in an A/B test won, and then double down on that reason. Or use Qualaroo to ask visitors a series of questions that determines their customer persona; then launch a Optimizely landing pandering to that persona. Conversion goes through the roof.

  • Salesforce Integration

    Send responses and actionable insights directly into Salesforce to provide your team with qualified leads or relevant account details on the object level. Don’t let leads willing to chat with you fall between the cracks!

  • Tableau Integration

    Our integration with Tableau will give you the ability to blend Qualaroo’s survey data with your other data sources for a more complete picture of your customers and business.

  • Google Analytics Integration

    Qualaroo’s integration with Google Analytics shows how surveys drive and move site traffic, thereby illuminating sales funnel traffic. The integration yields a better understanding of the direct impact of Qualaroo surveys. Google analytics will track events and better show what your customers saw and how they acted; Qualaroo will tell you why so you can know what to improve.

  • MailChimp Integration

    This integration allows you to add the email addresses of your visitors to your existing MailChimp lists. This is done on a survey-by survey basis, so that your surveys can feed email addresses for your visitors to different lists and keep them segmented. You can also use multiple surveys to feed to the same list.

  • HubSpot Integration

    With Qualaroo’s HubSpot integration, you can use a survey response to do anything from triggering a drip campaign to adjusting a lead score. Qualitative input straight from your users can be used to improve your marketing automation programs.

  • Intercom Integration
  • Segment Integration
  • Marketo Integration
  • Live Chat Integrations
  • Geo Targeting

    Target users based on their geographic location

  • International Language Translations
  • Custom Properties Targeting

    Target users based on custom properties that allow for you to target a nuanced cohort such as those with more than 3 items in their cart and an individual that has looked at 3 other products.

  • Authentication / Identity API Targeting

    Targeted users that are known on your website, i.e. logged-in users.

  • Whitelist/Blacklist Targeting
  • Priority Email Support
  • 24 Hour VIP Phone Support

    Your support calls will be answered 24 hours a day with an elevated priority to guarantee you receive the support you need.

  • Native iOS & Android Surveys

    Qualaroo offers our users with native iOS and Android support for seamless in-app nudges and surveys. These nudges and surveys are unobtrusive that does not detract from the end-user experience. They are fast and reliable—they will not slow down your apps performances. Additionally you can control the nudge activation online in real-time—choose when your nudges will activate without the need to update your app.

  • Survey Links

    We understand that at times you may want to reach out to an entire customer segment and ensure that the responses remain in your information funnel. We are currently in development of Survey Links to allow for bulk data collection from a wider audience at your description.

  • Slack Integration

    Qualaroo integrated with Slack means real-time customer feedback and insights pushed to a dedicated Slack channel. This gives you a constant, instantaneous pulse on your customer satisfaction. Then be pro-active around contacting potential or unsatisfied leads for rapid NPS resolution and impeccable lead response time (huge increase in odds of closing).

  • Adobe Integrations
  • PEN tests, IPs not stored, encrypted DB

    Your’s data and security is of the utmost importance to us. Our security is the best in the business with zero security incidents in our history. We also have tailored, custom security solutions available to meet any special needs. You will have access to our security team and security deployment environment. This includes disabling IP address storage, encrypted datastores, LDAP, SSO, and more. You will additionally gain access to our annual penetration test reports so you are kept abreast of how we are continuously fortifying our security measures.

  • LDAP, SSO, and more

    Your’s data and security is of the utmost importance to us. Our security is the best in the business with zero security incidents in our history. We also have tailored, custom security solutions available to meet any special needs. You will have access to our security team and security deployment environment. This includes disabling IP address storage, encrypted datastores, LDAP, SSO, and more. You will additionally gain access to our annual penetration test reports so you are kept abreast of how we are continuously fortifying our security measures.

  • Security Team and Deployment Access
  • Turbo speed response processing and delivery
  • Customized Best Practice Training
  • Quarterly Performance Review

    In conjunction with your dedicated account manager and growth/strategy specialist, we will provide a monthly performance review to assess results. These reviews will contextualize your results within your wider organization roadmap and will help guide and direct future decisions.

  • On-site implementation/coaching session

    From day one we want you succeeding on our platform. Nothing replaces face-to-face collaboration so we will join you on-site to guide and coach you through the Qualaroo system and playbook. This includes guided implementation and training to get you working at peak efficiency. We will fly to wherever you would like us to in order to have you launch smoothly on Qualaroo.

  • Dedicated Growth Specialist/Account Mgr

    Our Growth and Strategy Specialist will work to fully understand your business needs/goals and provide tailored solutions. He or she will isolate the problems you are encountering and address the mysteries you have around your users’ needs/pain-points. They will live and breath utilizing Qualaroo to drive your organization forward. Your dedicated account manager will guide and assist your onboarding process to ensure that best practices are implemented from day one. And most importantly, he or she will make sure that your team is continuously and actively trained in managing your Qualaroo dashboard. They’ll effectively lead the charge on your account and guarantee you’re fully taken care of at every turn.

  • Custom Development & Feature Requests

    At Qualaroo we understand that you may require a unique solution and we offer custom feature requests to meet your exact needs, strategic consulting for implementation, the ability to influence our own internal roadmap, custom integration development, in-house custom branding and design, and the “batline” which is a direct line to our CEO.

  • Strategic Consulting

    At Qualaroo we understand that you may require a unique solution and we offer custom feature requests to meet your exact needs, strategic consulting for implementation, the ability to influence our own internal roadmap, custom integration development, in-house custom branding and design, and the “batline” which is a direct line to our CEO.

  • Ability to Influence Qualaroo Roadmap

    Your feedback will directly affect our business roadmap as we always look to improve on our Enterprise offering. In addition, you will influence what we prioritize building as we execute on our product roadmap. If you have a clever feature idea to add or want some aspect of our roadmap expedited, we’ll make it happen for you.

  • In-house Custom Branding & Design

    We want to ensure that Qualaroo functions and executes seamlessly with your website. Our customization options ensure that your users are never confronted with anything that appears out of place or detract from your user-experience. We want to empower you with the ability to ensure that your users’ experiences are memorable and increase conversion. This includes the ability to use custom branding and design.

  • CEO Direct Line (the “Bat Phone”)

    You will have a direct line 24/7/365 to our CEO to assist with any high level and immediate problems. Brad will rally the team for immediate resolution to any problem or address any concerns.

Turbo Growth

Ideal for businesses ready to scale exponentially

The entire Qualaroo tool set at your command. Whether you need Marketing Research, NPS or Customer Experience you can rely on our team for best practices, custom solutions, and white-glove support.

  • Unlimited Real-time Surveys

    At the heart of Qualaroo’s service is the ability to connect to your customers. Our surveys go live within minutes of web deployment. Unlimited real-time surveys provides you with the ability to target all of your users and understand them. We understand that your customer base is ever evolving and changing, and we aim to arm you with unlimited surveys for you to interact with your customers and improve.

  • Unlimited Responses

    Coupled with unlimited real-time surveys, we ensure that the responses you receive will never be limited. These responses contain the direct feedback that your customers wish to impart as they interact with your content. Your insights should be all yours; we won’t get in the way.

  • 20 domains (additional available)
  • Up to 2 Million Targeted Users/mo

    What really counts in your Qualaroo usage is the amount of people who view the surveys, as opposed to pure web-traffic. We’re unique in this approach, and want to find the plan that fits your target survey audience size. This is advantageous to you as you’ll never be paying for a plan based on web traffic that never sees a survey nudge. This is us just trying to be thoughtful!

  • User-friendly Reporting

    Often interpreting data is the key to making the best decision. Our reporting dashboard breaks down your surveys responses into easily digestible formats; at a glance you can see the macro view and then dive down for a more granular and micro viewpoint. Qualaroo also provides you the option to export all of your data so you can access it on whatever program of your choosing.

  • Multiple choice and write-in answers

    Our vast library of survey questions enables you to ask any of the questions you want, in the way that you want it, and do so rapidly with our templates. We have NPS, free form responses, multiple choice, drop-down, randomization, and much more. Ask what you when you want and how you want.

  • Question/Decision Branching

    Qualaroo’s surveys and nudges are equipped with the ability to branch the survey depending on the a user’s response. Instead of directing your users through the same question funnel, decision branching ensures that your users are following a customized and relevant path. Ensure that you gain feedback from those who are unhappy and remedy the situation and ask those who are happy what they want to see going forward.

  • Custom Templates, Design & Survey Branding

    We want to ensure that Qualaroo functions and executes seamlessly with your website. Our customization options ensure that your users are never confronted with anything that appears out of place or detract from your user-experience. We want to empower you with the ability to ensure that your users’ experiences are memorable and increase conversion. This includes the ability to use custom branding and design.

  • Exit Survey Capabilities

    For many companies understanding why their users are leaving is key. Exit survey capabilities enable you to target customers who appear to be leaving. Target your nudge to ask why customers are leaving and incentivise them to stay. Exit survey capabilities ensures that you are getting the feedback you want from the user segments that you need the most.

  • Essential Targeting Options

    Qualaroo provides a myriad of targeting including: simple URL targeting, random percentage based visitor selection (e.g. target 5% of visitor that meet certain requirements), visitor behavior, previous survey responses, browser, other customizable options. We aim to provide you with any and all targeting options to best segment and gather information from your users.

  • Behavioral Targeting
  • NPS® with Skip Logic

    Qualaroo provides NPS survey options to help you better understand your own Net Promoter Score. Coupled with skip logic you can better target users who fall into the “promoters,” “neutrals,” and “detractors” buckets and ask them segmentation-specific questions. This allows you to improve the user experience of detractors and provide support, convert neutrals, and lever promoters to get your brand to a wider audience.

  • Matrix Table Surveys
  • Lead Generation Forms

    Qualaroo aims to help with providing user insight and also help your sales and marketing teams. Through our lead generation forms—information can be recorded and integrated with Salesforce among others to provide a linear and cohesive funnel for gathering insights and converting on potential opportunities.

  • Call to Action Overlay

    In the case that want a more robust and full screen nudge option we allow for call to action overlays that help focus the user’s attention on a task. Often used in conjunction with exit survey capabilities, call to action overlays provide a powerful tool in your arsenal to stop a loss and gather feedback.

  • Mobile Survey Add-on Available

    Mobile surveys and nudges are a key feature to reaching key portions of your audience that primarily interact with your business on a non-desktop format. Mobile surveys can be used to ask all your users the same questions and they provided the added benefit of being able to only target mobile users. Moreover, mobile surveys and nudges interact in a similar clean and unobtrusive function as the desktop surveys and nudges do.

  • Vast Library of Proven Survey Recipes
  • Key Integrations for Taking Action

    Qualaroo’s nudges and surveys are outfitted to enable you to call your users to take an action—page redirects, emailing support, moving to a discount page, etc the integrations are near limitless. We want to ensure that your users have every opportunity to interact with your service in a seamless and continuous fashion.

  • Advanced Targeting Options

    Qualaroo provides a myriad of targeting including: advanced URL targeting ,identity features, geo-location, custom property and cookie matching, display options, participation in Optimizely experiment, page abandonment and others. We aim to provide you with any and all targeting options to best segment and gather information from your users.

  • Reporting API

    Our reporting and design API allow for a tremendous amount of customization in how your nudge and surveys are presented and interacted. Moreover we provide a reporting dashboard as a base for understanding your users and the feedback they have given with further application with integrations in your pipelines

  • Design API

    Our reporting and design API allow for a tremendous amount of customization in how your nudge and surveys are presented and interacted. Moreover we provide a reporting dashboard as a base for understanding your users and the feedback they have given with further application with integrations in your pipelines

  • Optimizely Integration

    Take the guesswork out of the picture with A/B tests and dive into your analytics data. Combining Optimizely with qualitative insights from Qualaroo uncovers the real issues that are getting in the way of your customers. Understand why a variant in an A/B test won, and then double down on that reason. Or use Qualaroo to ask visitors a series of questions that determines their customer persona; then launch a Optimizely landing pandering to that persona. Conversion goes through the roof.

  • Salesforce Integration

    Send responses and actionable insights directly into Salesforce to provide your team with qualified leads or relevant account details on the object level. Don’t let leads willing to chat with you fall between the cracks!

  • Tableau Integration

    Our integration with Tableau will give you the ability to blend Qualaroo’s survey data with your other data sources for a more complete picture of your customers and business.

  • Google Analytics Integration

    Qualaroo’s integration with Google Analytics shows how surveys drive and move site traffic, thereby illuminating sales funnel traffic. The integration yields a better understanding of the direct impact of Qualaroo surveys. Google analytics will track events and better show what your customers saw and how they acted; Qualaroo will tell you why so you can know what to improve.

  • MailChimp Integration

    This integration allows you to add the email addresses of your visitors to your existing MailChimp lists. This is done on a survey-by survey basis, so that your surveys can feed email addresses for your visitors to different lists and keep them segmented. You can also use multiple surveys to feed to the same list.

  • HubSpot Integration

    With Qualaroo’s HubSpot integration, you can use a survey response to do anything from triggering a drip campaign to adjusting a lead score. Qualitative input straight from your users can be used to improve your marketing automation programs.

  • Intercom Integration
  • Segment Integration
  • Marketo Integration
  • Live Chat Integrations
  • Geo Targeting

    Target users based on their geographic location

  • International Language Translations
  • Custom Properties Targeting

    Target users based on custom properties that allow for you to target a nuanced cohort such as those with more than 3 items in their cart and an individual that has looked at 3 other products.

  • Authentication / Identity API Targeting

    Targeted users that are known on your website, i.e. logged-in users.

  • Whitelist/Blacklist Targeting
  • VIP Email Support
  • 24 Hour VIP Phone Support

    Your support calls will be answered 24 hours a day with an elevated priority to guarantee you receive the support you need.

  • Native iOS & Android Surveys

    Qualaroo offers our users with native iOS and Android support for seamless in-app nudges and surveys. These nudges and surveys are unobtrusive that does not detract from the end-user experience. They are fast and reliable—they will not slow down your apps performances. Additionally you can control the nudge activation online in real-time—choose when your nudges will activate without the need to update your app.

  • Survey Links

    We understand that at times you may want to reach out to an entire customer segment and ensure that the responses remain in your information funnel. We are currently in development of Survey Links to allow for bulk data collection from a wider audience at your description.

  • Slack Integration

    Qualaroo integrated with Slack means real-time customer feedback and insights pushed to a dedicated Slack channel. This gives you a constant, instantaneous pulse on your customer satisfaction. Then be pro-active around contacting potential or unsatisfied leads for rapid NPS resolution and impeccable lead response time (huge increase in odds of closing).

  • Adobe Integrations image description
  • PEN tests, IPs not stored, encrypted DB

    Your’s data and security is of the utmost importance to us. Our security is the best in the business with zero security incidents in our history. We also have tailored, custom security solutions available to meet any special needs. You will have access to our security team and security deployment environment. This includes disabling IP address storage, encrypted datastores, LDAP, SSO, and more. You will additionally gain access to our annual penetration test reports so you are kept abreast of how we are continuously fortifying our security measures.

  • LDAP, SSO, and more

    Your’s data and security is of the utmost importance to us. Our security is the best in the business with zero security incidents in our history. We also have tailored, custom security solutions available to meet any special needs. You will have access to our security team and security deployment environment. This includes disabling IP address storage, encrypted datastores, LDAP, SSO, and more. You will additionally gain access to our annual penetration test reports so you are kept abreast of how we are continuously fortifying our security measures.

  • Security Team and Deployment Access
  • Turbo speed response processing and delivery
  • Customized Best Practice Training
  • Quarterly Performance Review

    In conjunction with your dedicated account manager and growth/strategy specialist, we will provide a monthly performance review to assess results. These reviews will contextualize your results within your wider organization roadmap and will help guide and direct future decisions.

  • On-site implementation/coaching session

    From day one we want you succeeding on our platform. Nothing replaces face-to-face collaboration so we will join you on-site to guide and coach you through the Qualaroo system and playbook. This includes guided implementation and training to get you working at peak efficiency. We will fly to wherever you would like us to in order to have you launch smoothly on Qualaroo.

  • Dedicated Growth Specialist/Account Mgr

    Our Growth and Strategy Specialist will work to fully understand your business needs/goals and provide tailored solutions. He or she will isolate the problems you are encountering and address the mysteries you have around your users’ needs/pain-points. They will live and breath utilizing Qualaroo to drive your organization forward. Your dedicated account manager will guide and assist your onboarding process to ensure that best practices are implemented from day one. And most importantly, he or she will make sure that your team is continuously and actively trained in managing your Qualaroo dashboard. They’ll effectively lead the charge on your account and guarantee you’re fully taken care of at every turn.

  • Custom Development & Feature Requests

    At Qualaroo we understand that you may require a unique solution and we offer custom feature requests to meet your exact needs, strategic consulting for implementation, the ability to influence our own internal roadmap, custom integration development, in-house custom branding and design, and the “batline” which is a direct line to our CEO.

  • Strategic Consulting

    At Qualaroo we understand that you may require a unique solution and we offer custom feature requests to meet your exact needs, strategic consulting for implementation, the ability to influence our own internal roadmap, custom integration development, in-house custom branding and design, and the “batline” which is a direct line to our CEO.

  • Ability to Influence Qualaroo Roadmap

    Your feedback will directly affect our business roadmap as we always look to improve on our Enterprise offering. In addition, you will influence what we prioritize building as we execute on our product roadmap. If you have a clever feature idea to add or want some aspect of our roadmap expedited, we’ll make it happen for you.

  • In-house Custom Branding & Design

    We want to ensure that Qualaroo functions and executes seamlessly with your website. Our customization options ensure that your users are never confronted with anything that appears out of place or detract from your user-experience. We want to empower you with the ability to ensure that your users’ experiences are memorable and increase conversion. This includes the ability to use custom branding and design.

  • CEO Direct Line (the “Bat Phone”)

    You will have a direct line 24/7/365 to our CEO to assist with any high level and immediate problems. Brad will rally the team for immediate resolution to any problem or address any concerns.

Enterprise

The very best we have to offer for top enterprises and agencies

Schedule a demo and connect with us to unlock the full potential of Qualaroo Enterprise. Leverage the same growth playbook and guidance that drove LogMeIn, Dropbox, and Eventbrite.

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The insights we've received from Qualaroo have turned into winning pages that are worth millions or tens of millions... — Dr. Karl Blanks, Conversion Rate Experts