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Contextual Surveys

Powered by ProProfs Qualaroo

Email Surveys

Powered by ProProfs Survey

Contextual + Email Surveys

Capture contextual insights by surveying visitors while they are on your website or app at the right moment.

Monthly
YEARLY Save 20%

ESSENTIALS

$ /month (billed annually)
$828 billed annually
Try Buy
  • tick Unlimited Nudges ™
    A web intercept survey used to gain insight into the user experience, measure satisfaction, or collect lead generation information. Collect from website, app or prototype.
  • tick 1 Domain
    Each domain and subdomain counts as a “domain.” For example, if your main domain is “company.com,” then “blog.company.com” and “shop.company.com” will both be subdomains to that, and these qualify as 3 separate domains in this case. Additional domains are $10/month. Get in touch!
  • tick Unlimited Surveys
    ProProfs doesn’t hold you back. Leverage an infinite number of surveys to your prospects.
  • tick Unlimited Responses
    No upper limit on the number of responses you can collect. Gather as much feedback data as you want.
  • tick 1 Administrator
    Enable multiple administrators to create & manage users from a single account.
  • tick 100k Tracked Pageviews
    Track the total monthly visitor views for pages on which survey Nudges™ are placed
  • tick Targeting
    Show the surveys to the right users at the right moment based on who they are, when they visit, how often they visit, etc.
  • tick NPS, CSAT, CES & more Templates
    Track your NPS feedback & score over time to measure customer experience and pursue growth.
  • tick Administrators
    Enable multiple administrators to create & manage users from a single account.
  • tick Professional Templates
    Use ready-to-use question templates to design any survey type.

PREMIUM

$ /month (billed annually)
$1788 billed annually
Try Buy

Everything in Essential Plus:

  • tick 2 Domains
    Total number of page visits divided by the total number of users.
  • tick 200k Tracked Pageviews
    Track the total monthly visitor views for pages on which survey Nudges™ are placed
  • tick 2000 High Delivery Emails
    ProProfs ensures your survey emails bypass the toughest spam filters & reach the primary inboxes of your respondents.
  • tick Mobile App (SDK)
    Gain valuable insights from your mobile app users for growing engagement, improving roadmap, or capturing feedback with Qualaroo’s iOS and Android SDK.
  • tick Exit Survey
    Show the survey when the visitor is about to leave to uncover why they aren't converting.
  • tick Basic Integrations
    Basic: Google Analytics, MailChimp
  • tick 3 Administrators
    Enable multiple administrators to create & manage users from a single account.
  • tick Branching & Skip Logic
    Ask only those questions relevant to your audience and reduce survey completion time.
  • tick Survey Scoring
    Add scores to survey questions. Use for lead qualification & assessments. Display custom results based on score.
  • tick Sidebar Forms
    Use Sidebar tabs on key pages of your website to gather insightful information from visitors non-intrusively.
  • tick Offline Authoring with Excel
    Import questions in bulk from any existing database, including Excel.
  • tick NPS
    Get the pulse of your customers periodically and track customer delight over time.

BUSINESS

$ /month (billed annually)
Try Talk to Us

Everything in Premium Plus:

  • tick Unlimited Domains
    Each domain and subdomain counts as a “domain.” For example, if your main domain is “company.com,” then “blog.company.com” and “shop.company.com” will both be subdomains to that, and these qualify as 3 separate domains in this case. Additional domains are $10/month. Get in touch!
  • tick Unlimited Tracked Pageviews
    Track the total monthly visitor views for pages on which survey Nudges™ are placed
  • tick Unlimited High Delivery Emails
    ProProfs ensures your survey emails bypass the toughest spam filters & reach the primary inboxes of your respondents.
  • tick Advanced Targeting
    Target users based on Identity, Geo Location, Cookie value, Custom Property, Optimizely experiments, and more.
  • tick Advanced Integrations
    All basics + Segment, Slack, Tableau, HubSpot, Adobe Analytics, Zapier, Salesforce, Intercom, Fullstory, Sessioncam.
  • tick Sentiment Analysis by IBM Watson
    Use AI to save hours & work better. Know which feedback to review, automate sentiment analysis, visualize keywords and get emotional scores of feedback collected.
  • tick Unlimited Administrators
    Enable multiple administrators to create & manage users from a single account.
  • tick Personalize with Hidden Fields
    Target users based on Identity, Geo Location, Cookie value, Custom Property, Optimizely experiments, and more.
  • tick Accept File Uploads
    Allow survey takers to upload files directly from their devices.
  • tick Integrations
    Basic: Google Analytics, MailChimp
  • tick APIs, SAML, SSO
    Retrieve data from Qualaroo via APIs and override our CSS for greater design control outside of the Design interface. Also included is our Identity API so you can associate additional information about the user stoed in your login system (such as name, email, purchases etc) with survey responses.
  • tick Custom License, Enterprise Security & Ownership
    We will work with you to create a custom license. Get complete data ownership, access any report, transfer the ownership & never lose any important information
  • tick Dedicated Success Manager
    Work with our professional customer success team to set up Qualaroo and run targeted survey campaigns for desired results.

Add our White Label Package for just $300/ year

Offer improved branding & experience by removing "Powered By" links.

All Plans Include

  • Survey templates for NPS®, CSAT, CES & more
  • Email Notification
  • Branching & Skip Logic
  • Branding
  • Data Export
  • Multi-Lingual Surveys
  • Reports & Analytics
  • Nudge Placement

We Believe Software Should Make You Happy

We are building a 100-year company with awesome human support

We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.

You've Got Questions. We've Got Answers

What is a Nudge™?

Qualaroo nudge™ is a tool for asking the right questions to the right users at the right time. It is an in-app survey that can be placed on a number of channels to collect feedback. Whether you need to gain more insights into user experience, measure satisfaction, or generate leads, a Qualaroo nudge™ serves all these purposes.

What is a tracked pageview?

Your subscription plan outlines the number of pageviews to your website(s) per month that Qualaroo nudge™ will display on, NOT overall visits to your entire website. If one visitor views 3 pages and you configure the nudge™ to show on each page till they answer it, it is counted 3 times or till they respond to it. You can control how often you show nudges. We recommend buying a plan large enough to accommodate your entire website traffic so once the script is installed, your team can test any part of the website without developer intervention. Qualaroo is designed to be a consistent feedback loop to provide the best value.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, and American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact sales@proprofs.com if you are interested in paying via check.

Is my data safe and secure?

Yes. Our state-of-the-art servers are hosted at an ultra-secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. ProProfs product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all ProProfs plans include remote data backups to keep your data safe.

What is a Nudge™ View?

The number of visitors who saw at least one survey, regardless of whether they interacted with it or not.

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are delighted with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

How do I cancel my plan?

It's simple. Just email us at billing@proprofs.com