10x More Powerful Than Email Surveys

Get relevant answers by asking visitors instantly & in-context

Visitors to your webpage or users of your mobile app are best targeted while they are on-site or in-app. Use our online survey software to ask them highly relevant questions in real time rather than emailing them later. Collect valuable customer feedback before too much time elapses between them interacting with your product or service and you asking them about their experience. Get 10x more valuable insights from this data than after-the-fact email surveys.

  • Target website & app visitors in-the-moment
  • Ask the right question at the right time
  • Gather actionable in-context feedback
  • Gain 10x more valuable data-backed insights
10x More Valuable Than Email Surveys

Ask Anything In-App, Mobile & Website

Survey visitors delightfully & politely across platforms

Ask Anything In-App, Mobile & Website

Improve through consistent feedback cycles in your app or website. Ask users questions while they interact with any digital experience such as website, digital product or app. Once Qualaroo is installed, you can enable surveys for any visitor, customer journey touchpoint or part of your website via your dashboard, without any help from developers. Check if your design or prototype works well for users before developers hard code it.

  • Serve Nudges™ inside apps, browsers & prototypes
  • Gather feedback about users’ digital experience
  • Collect info from public URLs (even competitors)
  • Plays nicely with Figma, InVision, AdobeXD & more

Ask the Right Questions at the Right Time

Get insights without emailing, interrupting, or irritating, with our proprietary Nudges™ technology

Ask the Right Questions at the Right Time

Qualaroo online survey software begins learning your site as soon as it is deployed to improve response rates over time. Set very precise parameters to target specific visitor behaviours (such as only high paying customers), or leave them broad to collect customer feedback from a wide demographic. Use question branching to serve relevant questions without wasting either visitors’ time or yours. Reduce abandonment with highly relevant, in-context questions.

  • Improve response rates over time
  • Set precise targeting parameters
  • Use question branching
  • Reduce cart abandonment

Want to create delightful products?

Qualaroo is the world’s top product research & feedback survey tool starting at $0

Test Your Idea & Your Competitors’ Design

Assess your competition & devise strategies accordingly

Test Your Idea & Your Competitors’ Design

Develop a deeper understanding of what works and what doesn’t, making it easy to build competitive content and products. With Qualaroo’s versatile survey platforms, you can run Nudges™ on the public URL of your competitor’s live website or on your upcoming designs to gather feedback and insights. For competitive research, Qualaroo gives you a private URL with a survey running on your competitor's website. Share this URL with your target audience to gather their thoughts on what they like, so you can incorporate the best ideas into your design. Test different concepts and ideas with your audience.

  • Find out what works & what doesn’t
  • Get feedback from competitor site
  • Ask questions about any live site design
  • Test ideas & concepts with your audience

Improve Constantly With Feedback

Make decisions driven by data, not assumptions

Improve Constantly With Feedback

Improve your product & customer experience based on real user data. Qualaroo online survey software allows you to easily monitor what your users want, website visitor intent, customer satisfaction (CSAT), Net Promoter Score (NPS) and other important data that drives business growth. Find answers to critical questions like how you compare to competitors, conversion funnel bottlenecks, and more. Create a forever feedback loop as once installed, Qualaroo can be enabled at any time, for any page and for any experience, using an easy to use dashboard - without any developer assistance.

  • Build website design based on user feedback
  • Monitor vital business stats like CSAT & NPS
  • Install once, never slows your page
  • Improve conversion rate using insights
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Why People Love Qualaroo

  • Simple & Easy Simple & Easy

    For all skill levels. No software
    download or HTML skills needed.

  • Websites, Products & Apps Websites, Products & Apps

    Install code to get user feedback on
    websites, products & mobile apps.

  • Customize & Brand Customize & Brand

    Brand your Nudges with customized
    fonts, colors, logos & more.

  • Advanced Targeting Advanced Targeting

    Ask the right users at the right time for
    unparalleled user feedback.

  • Ask Any Question Ask Any Question

    Choose from over 10 question types for
    the perfect question, every time.

  • Professional Templates Professional Templates

    Never start another survey from scratch
    with our professional templates.

  • Question/Decision Branching Question/Decision Branching

    Ask the right questions to the right users
    politely & delightfully.

  • Prototype Testing Prototype Testing

    Capture user feedback quickly and
    painlessly at every stage.

  • AI Analytics & Reports AI Analytics & Reports

    Watson Sentiment Analysis, Wordcloud &
    advanced analytics.

Testimonials

Ajantha Art.com Qoutes
Ajantha Suriyanarayanan Director of Consumer Insights for Art.com
"Every point of individual feedback enables us to take action."

Having ongoing consumer input and feedback is paramount. Today I might ask them for feedback on the new site experience, tomorrow I want to talk about what the customer is searching for and days later I can ask how their ordering experience was. That variety and the quick pulses help us enormously.

View Case Study
Jaxon Hootsuite Media Inc Qoutes
Jaxon Lam Senior Strategist at Web Growth, Hootsuite Media Inc.
“Using Qualaroo we got to hear feedback from our visitors in their voice."

We used the data to develop and completely redesign our branded landing page and validate our hypotheses. Qualaroo gave us a 16% lift in conversion at 98% statistical significance.

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Laura Twilio Qoutes
Laura Schaffer Product Manager for Twilio’s Experimentation Platform
"Qualaroo's simplicity made it a top choice for us"

To expand to an ever-evolving market like Twilio’s, you need to work quickly to stay in tune with the challenges customers face – both the ones they face today and the ones they will face tomorrow. Customer discovery efforts are critical. How do you best put yourself in the customer’s shoes, and do so in a way that is efficient and easy to do at all stages of product development?

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FAQs

What is online survey software?

An internet-connected software that helps to create surveys, serve them to selected or random respondents (depending upon the purpose of the survey), collect and sort the responses, and analyze them is termed an online survey software.

Why do you need online survey software?

Barring very few surveys that need a small number of responses for the purposes of research, most surveys aim to gather large numbers of responses. Manually delivering the surveys and collating the responses is tedious and resource-intensive. That is why online survey software is very important for businesses who want to be efficient.

How does online survey software work?

Online survey software leverages technology to create surveys quickly (and this process is even faster if questionnaires are developed from templates), pushes them out to the target group of respondents through the internet, collects and stores their responses, and puts the responses through its analysis software, feature or tool for insights.

What are the benefits of online survey software?

Online survey software provides actionable insights from customer responses to relevant survey questions. From broad customer satisfaction measurement to specific problem identification and solving, online survey software makes the process automated - and therefore, fast, efficient and light on resources, thus boosting business's bottom lines.

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