Prototype testing is great to test before going fully into product development. Refer to these 29 prototype testing questions to ask users.
Have a deep look into what gap analysis is & why you need to conduct it to improve your business. Discover how to identify improvement areas & boost productivity.
Having trouble sorting through a sea of Voice of Customer tools? Check out our comprehensive list of the best Voice of Customer software to try.
This article covers major survey errors with examples & the best way to avoid or resolve them. Read on to save yourself from these errors & make flawless surveys.
Learn how to calculate customer churn rate to get the data to control churn. Stop customers from leaving your business with the correct churn rate calculation.
Learn what survey incentives are and how to use them to increase response rates - whether you are conducting a survey on your website or via email
Learn how to calculate the customer lifetime value using various models. Drive long-term growth by strategizing as per the lifetime value of existing customers.
Explore different types of customer intent with examples. Learn how to understand & capture users' purchase intent to improve SEO, page traffic, & conversions.