November 8, 2021

16 Best UX/UI Tools for Designers and Researchers In 2022

UX tools do a lot of heavy lifting when it comes to user research and design. These tools can help you visualize, organize, and communicate your points to save time and money. 

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November 5, 2021

Best 15 SurveyMonkey Alternatives in 2022

With the surge in usage of online surveys, many survey maker tools are now easily available with a number of alternatives. Each tool offers something different than the other, even though the basic features remain the same. It’s crucial for every business to choose a tool that fits their requirements.

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October 29, 2021

14 Best Mopinion Alternatives for Businesses to Collect Customer Insights

If you already aren’t convinced as an entrepreneur why feedback is a big deal for all businesses then, Elon Musk may be able to clear it up for you a bit — 

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October 19, 2021

14 Best Live Chat Software Solutions for 2022

Are you searching for the best live chat software that meets your customer service and support needs?

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October 10, 2021

Best Customer Feedback Tools For 2022

Compare top customer feedback tools and software for 2022. Browse through paid & free feedback tools and pick the right one based on your needs.

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October 4, 2021

20+ Best Customer Experience (CX) Management Software in 2021

A positive and memorable customer experience has a huge impact on whether your customers will keep using your service in the long term or move onto your competitor. Such customer experience encompasses a wide range of factors, from customer service interactions to personalization and user journey optimization.

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September 29, 2021

A Step by Step Guide: Testing Your Prototype

When designing a product, delivering something that offers a viable solution to the audience is the final step of a long and iterative process. As you try to do this while creating something that can establish itself in the target market as well, failure at any stage is just a part of this long and complicated process. This is where prototype testing comes in!  

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September 28, 2021

How (& Why) To Follow up With NPS Survey Detractors

A Net Promoter Score or NPS collected with NPS survey tells you where you stand with customer loyalty — but it’s what you do with that score that determines how you’ll grow. 

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September 28, 2021

13 Ways to Collect Customer Feedback for Your Website

Analytics and performance metrics show the health of your products or services. But to diagnose the problems and issues, you need to dig deeper. And there is no better alternative for collecting valuable information with customer feedback than to listen to the people who use your products directly. Your customers are the primary source to find ways to improve the products.

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September 23, 2021

15 Best Help Desk Software Solutions in 2022

Finding the best help desk software for your business is not as easy as spotting the sun on a clear, bright day.

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