October 30, 2020

Survey vs Questionnaire – What’s the Right Choice for You?

This post was written and contributed by Ron Stefanski of OneHourProfessor.

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July 9, 2020

How to Measure Customer Satisfaction With Instant Feedback Surveys

Measuring customer satisfaction (accurately) can be tricky.

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June 5, 2020

How to Improve E-Learning Tools With Feedback

The effectiveness of an e-learning tool can only be judged by how well it delivers a course content to educate and train its intended set of learners. But grading their performance at the end or asking them to fill out multiple surveys are not the only ways to judge its effectiveness. 

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April 29, 2020

How To Measure Customer Satisfaction In Context

Measuring customer satisfaction is becoming more and more important with today’s highly aware and actively involved customers, because they have multiple platforms on which to share their views, both good and bad. This in turn can have a remarkable influence on other prospective customers about your business’s products and services.

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January 27, 2020

Never Ask the Wrong Question Again With Templates by Qualaroo

Today we’re thrilled to introduce our newest feature, Templates! With Templates, you can now ship your Nudges faster and more confidently than ever. 

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December 9, 2019

Feedback: Your Hidden Power To Proactively Kill SaaS Churn

You probably have a firm grasp on some of the universal metrics of SaaS success: ARR, growth rate, churn rate, CAC, LTV, etc. There is no doubt that these are critical, but in many ways these metrics do not tell the whole story of “success”. So what’s the leading indicator that can give you a fuller picture of success? Your customers’ satisfaction.

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November 12, 2019

The Ultimate Guide to SEO for UX Designers

Did you know that UX designers have secret SEO superpowers? Learn how to harness them. Use UX to improve user engagement and increase organic traffic in this comprehensive guide.

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November 6, 2019

29 Questions to Consider Asking Users During Prototype Testing

We grouped our list of 29 questions into the different topics you should consider exploring in prototype testing. Aim to choose at least one from each section to make sure all your bases are covered. We’ve also included a few pro-tips here as food for thought.

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October 31, 2019

9 Common Mistakes in Prototype Testing and How to Avoid Them

This article will cover the major Dos and Don’ts of prototype testing. We’ll walk you through the most common mistakes we see in the field and share tips on how to avoid them. 

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September 24, 2019

A Beginner’s Guide to Guerrilla User Research

Long associated with a form of warfare, the term guerrilla is borrowed from the Spanish language and describes both a group of armed civilians and highly strategic, unconventional forms of militant combat. 

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September 5, 2019

Step by Step: Testing Your Prototype

Testing prototypes is an inherent part of finalizing designs. Nobody wants to wonder why users are not utilizing an app the way it should be utilized or why they can’t seem to complete a purchase on your website. And nobody wants to rework something that’s already been shipped. 

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