Contextual Customer Insights

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6 Lyssna Alternatives That Simply Offer Better Value in 2024

6 Lyssna Alternatives That Simply Offer Better Value in 2024

Lyssna, previously known as UsabilityHub, is a remote user research platform that helps you understand your audience and serve them better and faster. The company changed its name to reflect a broader offering and a bigger vision. But that doesn’t alone seem to improve the underlying issues users have – for example, its high pricing,...
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Top 7 Instabug Alternatives & Competitors for In-App Feedback

Top 7 Instabug Alternatives & Competitors for In-App Feedback

If you’re looking for a better way to collect and manage in-app feedback, I encourage you to check out some of the Instabug alternatives. I have used Instabug for some of my mobile app projects, and I have to say it was not as effective as I thought it to be.  Don’t get me wrong,...
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Best Delighted Alternatives for 2024: Top 8 Picks

Best Delighted Alternatives for 2024: Top 8 Picks

Looking for a good Delighted alternative? While Delighted is great for capturing customer feedback, relying only on it can limit your understanding of customer sentiment. Luckily, there are many other survey tools to choose from that can also help you gain valuable customer insights. To help you out, I’ve put together a list of 8...
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6 Best Chameleon Alternatives for In-Product Surveys in 2024

6 Best Chameleon Alternatives for In-Product Surveys in 2024

Chameleon is a popular tool for creating interactive and personalized surveys and understanding your users to improve their experience. However, it is only one of many options out there.  In fact, many other tools offer similar or even better features and benefits for conducting customer surveys. Today, I want to share my experience with Chameleon...
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9 Android Survey Apps to Enhance Your In-App Experience

9 Android Survey Apps to Enhance Your In-App Experience

If you run a business through a mobile app, you know how important it is to collect user feedback and analyze it systematically to improve their experience. But with so many survey apps out there, it’s not easy to choose the right one. Through my rigorous testing emerged 9 best Android survey apps to help...
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9 Must-Try iOS Survey Apps to Collect In-App Feedback

9 Must-Try iOS Survey Apps to Collect In-App Feedback

Many survey apps that run perfectly on other operating systems do not pair well with iOS. To get the best survey app for iOS, it should have certain features that cater to the unique needs of iOS users. These features may include seamless integration with other iOS apps, a user-friendly and intuitive interface, compatibility with...
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10 Best Website Feedback Widgets to Collect Actionable Insights

10 Best Website Feedback Widgets to Collect Actionable Insights

Are you looking for a feedback widget for websites? I understand how important it is to involve visitors in shaping a website. Through their constant feedback, you can improve the user experience and align your website with users’ preferences. Considering the key role website feedback widgets play in this context, here’s a list of such...
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50+ Questions to Ask Users in Your Website Redesign Survey

50+ Questions to Ask Users in Your Website Redesign Survey

When redesigning your website, it’s crucial to obtain feedback from your users before, during, and after the process to ensure your updated website meets their needs, expectations, and preferences. One of the best ways to collect user feedback is to conduct a website redesign survey. We’ll share 54 effective questions you can use in your...
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8 Best Customer Satisfaction Survey Software in 2024

8 Best Customer Satisfaction Survey Software in 2024

Today, customer expectations are soaring higher than ever. This necessitates ensuring exceptional customer satisfaction. But how do you measure customer satisfaction? This is where customer satisfaction survey software comes into the picture. These solutions can help you create, distribute, and analyze online surveys to collect feedback from customers. Another related question here is: how to...
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