Contextual Customer Insights

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8 Most Promising QuestionPro Alternatives to Try in 2024

8 Most Promising QuestionPro Alternatives to Try in 2024

According to Voxco, the global online survey software market is expected to grow at a remarkable CAGR of 11.4% by 2028 cementing the importance of data collection and analysis in today’s business landscape.  Since surveys are at the forefront to gather valuable business and customer experience insights, people often use survey tools like QuestionPro for...
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7 Best Pollfish Alternatives for Conducting Surveys in 2024

7 Best Pollfish Alternatives for Conducting Surveys in 2024

Pollfish has long been a popular online survey tool in the market, known for its market research capabilities.  But as the industries look forward to real-time surveys and instant outcomes, there’s a constant demand for Pollfish alternatives and competitors that offer more than just standard surveys. Having spent over a decade in the industry, I’ve...
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Training Surveys: 30+ Questions To Ask Your Employees For L&D Feedback

Training Surveys: 30+ Questions To Ask Your Employees For L&D Feedback

When it comes to corporate training and development, 49% of companies in the US increased their budget in 2022 compared to 41% in 2021.  While this data is enough to convince anyone about the importance of employee training programs, the question of ‘How to conduct effective training’ remains.  One possible answer to this is the...
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9 Product Experience Software to Boost User Engagement & Sales

9 Product Experience Software to Boost User Engagement & Sales

Have you ever wondered how companies like Amazon and Google hook their customers and earn their unwavering loyalties?  The answer lies in Product Experience Management (PXM). It is a holistic approach to managing the product experience across the entire customer journey – from discovery to post-purchase. But how do you create a great product experience? ...
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50+ Employee Retention Survey Questions to Control Attrition

50+ Employee Retention Survey Questions to Control Attrition

When job applications reach the 3 million mark annually, one wonders what IBM is doing right. Getting new hires doesn’t always translate into a happy workforce and a successful workplace.  But you know what does?  Employee stickiness. In this case, IBM emerges a winner with a staggering employee retention rate of 82%. So, what’s the...
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10 Best Employee Survey Tools to Boost Engagement in 2024

10 Best Employee Survey Tools to Boost Engagement in 2024

While it’s a mainstream idea to focus on your customers, why should you give equal attention to employees, too? I think the answer can be found in a quote by the CEO of Campbell’s Soup, Doug Conant, “To win in the marketplace, you must first win in the workplace.” To keep employees happy, you need...
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8 Best GetFeedback Alternatives to Try in 2024

8 Best GetFeedback Alternatives to Try in 2024

Are you in search of the best GetFeedback alternative? I got you. GetFeedback is, undoubtedly, an exceptional tool for collecting customer feedback and gaining insight into changing customer trends. But, you might be missing out on opportunities if you completely rely on GetFeedback for collecting customer insights. There are a bunch of other excellent survey...
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8 Best Customer Insight Tools to Better Understand Your Audience

8 Best Customer Insight Tools to Better Understand Your Audience

For better or worse, I’ve had the opportunity to try several customer insights tools over a decade. Be it collecting verbatim customer feedback or gleaning unsolicited customer insights, I’ve tried many customer insight solutions for different purposes.  And now, I am going to share my experience and the list of 8 best customer insight platforms...
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10 Leading Enterprise Feedback Management Software & Tools

10 Leading Enterprise Feedback Management Software & Tools

In today’s dynamic business landscape, staying ahead of the competition is a challenge every industry leader must embrace.  One thing that can give you an edge is rich and actionable customer feedback. For this, you need to have a reliable enterprise feedback tool in your tech stack along with customer experience strategies to see desired...
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10 Best Free Online Survey Makers in 2024

10 Best Free Online Survey Makers in 2024

I know how important it is to collect feedback from customers and users.  Online surveys are one of the most effective ways to do that, but they can also be expensive and time-consuming to create and manage.  That’s why I have tried many paid and free survey makers throughout my career, and I want to...
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