October 19, 2021

14 Best Live Chat Software Solutions for 2022

Are you searching for the best live chat software that meets your customer service and support needs?

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September 30, 2021

20+ Best Customer Experience (CX) Management Software in 2021

A positive and memorable customer experience has a huge impact on whether your customers will keep using your service in the long term or move onto your competitor. Such customer experience encompasses a wide range of factors, from customer service interactions to personalization and user journey optimization.

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September 29, 2021

A Step by Step Guide: Testing Your Prototype

When designing a product, delivering something that offers a viable solution to the audience is the final step of a long and iterative process. As you try to do this while creating something that can establish itself in the target market as well, failure at any stage is just a part of this long and complicated process. This is where prototype testing comes in!  

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September 28, 2021

How (& Why) To Follow up With NPS Survey Detractors

A Net Promoter Score or NPS collected with NPS survey tells you where you stand with customer loyalty — but it’s what you do with that score that determines how you’ll grow. 

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September 28, 2021

13 Ways to Collect Customer Feedback for Your Website

Analytics and performance metrics show the health of your products or services. But to diagnose the problems and issues, you need to dig deeper. And there is no better alternative for collecting valuable information with customer feedback than to listen to the people who use your products directly. Your customers are the primary source to find ways to improve the products.

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September 23, 2021

10 Best Help Desk Software Solutions in 2021

Finding the best help desk software for your business is not as easy as spotting the sun on a clear, bright day.

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September 10, 2021

12 Best SurveySparrow Alternatives With Pricing and Features

As an entrepreneur or anyone working in the marketing, product development, or user interface design field, you already know how much customer feedback is involved in every stage of every process. 

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August 30, 2021

How to Quickly Grow Your Email List: 42 Proven Ways

Do you find yourself losing sleep, wondering how to grow your email list?

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July 25, 2021

Best Refiner Alternatives & Competitors

We are back with another installment of our 'best of series'. Today let's look at some of the best Refiner.io alternatives.

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July 22, 2021

30 Best Website Feedback Tools for 2021

Forbes describes ignorance towards conversion rate optimization (CRO) as business suicide and points out that CRO tools offer an ROI of 223%.

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