November 12, 2020

How To Design Customer Satisfaction Surveys

CSAT surveys are the standard way to gauge the happiness of the customer with your product or service. They give customers a voice. CSAT data can be qualitative and/or quantitative. There are customer satisfaction survey designs that gauge the emotional CSAT on a figurative scale, as well as those that calculate definite numeric scores. But what kind of CSAT survey gets you reliable responses and data?

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October 30, 2020

Survey vs Questionnaire – What’s the Right Choice for You?

Many people, including some professional researchers, use the words survey and questionnaire synonymously. But, there is a difference between the two terms.

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October 2, 2020

Best Customer Feedback Tools For 2020

The purpose of customer feedback software is to make collecting, sorting, and analyzing data accessible. In the early days, businesses sent survey forms by post, or snail mail, asking the population for their thoughts.

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September 30, 2020

SoftwareWorld Ranks Qualaroo Among Top Survey Software for 2020

Qualaroo is proud to add one more feather in our cap: we have been ranked quite highly by the widely renowned SaaS review website, SoftwareWorld!

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September 29, 2020

Actionable and Unactionable Customer Feedback: 6 Things to Consider

Criticism is the best gift your company can receive. 

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September 2, 2020

How to Build Customer Personas: The Complete Guide

Targeting customers accurately is no walk in the park, especially in these days of heightened competition. It takes keen business acumen to attract and convince the right customer to adopt your product or service.

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August 21, 2020

How to Use Qualitative Data to Improve Your Blog

Every marketer becomes a better marketer with an increased understanding of the customer.

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August 21, 2020

Benefits of Customer Feedback: 3 Reasons Why You Can’t Ignore It

Guide your business through choppy waters with a steady hand by understanding exactly what your potential customers are looking for!

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August 14, 2020

How to Collect and Benefit From In-App Feedback

Improvement is an integral part of app development, and a lot of improvements can be made when a business listens to their customers at the right place and at the right time.

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July 31, 2020

What Is Customer Feedback Software and How to Choose the Best One

Do you exactly know what your customers desire?

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