Qualaroo Blog - User Research and Customer Feedback Trends
September 26, 2022

24 Best Customer Experience Management Software & Tools in 2022

A positive and memorable customer experience has a huge impact on whether your customers will keep using your service in the long term or move on to your competitor. Such customer experience encompasses a wide range of factors, from customer service interactions to personalization and user journey optimization.

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September 23, 2022

30 Best Website Feedback Tools for 2022

There’s no debate that website feedback tools are necessary to ensure that your website is designed for the visitors and customers. These tools help to map customer behavior, purchase intent, and motivation to improve conversions.

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September 23, 2022

15 Best Usability Testing Tools for an Effective User Experience Strategy

Check out the top usability testing tools to gain insights on your customers’ experience with your products. Choose the right UX testing tools to ace your UX strategies.

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September 16, 2022

10 Best Customer Retention Software To Consider in 2022

Bringing new customers in is one thing and retaining them is a whole different story. 

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September 16, 2022

Top 10 Customer Success Tools & Software That Work (2022 Edition)

Who doesn’t want happy customers, high conversions, and a negative churn rate (kidding, there’s no such thing, but you get the point)?

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September 15, 2022

100+ Market Research Questions to Ask Your Customers (Updated)

Explore the list of over 100 market research questions to ask your customers & gather valuable insights about your audience with focused market analysis surveys

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September 9, 2022

How To Create Popup Surveys Your Visitors Can’t Resist

A popup survey on your website can engage your visitors better than anything. Interested? Find out how you can create popup surveys that retain your customers.

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September 8, 2022

10+ Best Medallia Alternatives & Competitors in 2022

Explore the list of best Medallia alternatives to gather actionable insights > take prompt actions > build kickass customer experience.

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September 1, 2022

Customer Effort Score (CES): A Detailed Guide

Discover how measuring customer effort score can help you improve customer experience and ultimately retention. Go a step beyond customer satisfaction

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August 31, 2022

20 Proven Tips to Improve Customer Satisfaction in 2022

Learn how to achieve & improve customer satisfaction at various stages of the customer journey with these 20 tips to grow your business & earn loyal customers.

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