13 Ways to Collect Customer Feedback for Your Website
Data can tell you what opinions to hear; and conversely, opinions can tell you what data to read.”~JT Trollman, Product Design Manager, Facebook Reality Labs Analytics and performance metrics show the health of your products or services. But to diagnose the problems and issues, you need to dig deeper into customer feedback. And listening to...
15+ Best Help Desk Software Solutions in 2024
Finding the best help desk software for your business is not as easy as spotting the sun on a clear, bright day. You have to visit dozens of product websites, endlessly scroll through product reviews, decode pricing terms and conditions, consult your service experts, and whatnot. Moreover, with every company claiming their tool is the...
12 Best SurveySparrow Alternatives With Pricing and Features
As an entrepreneur or anyone working in the marketing, product development, or user interface design field, you already know how much customer feedback is involved in every stage of every process. While there are thousands of feedback software tools that Google may recommend to you on its first few pages, we know how useful they...
11 Best Refiner Alternatives & Competitors
We are back with another installment of our 'best of series'. Today let's look at some of the best Refiner.io alternatives.
The Ultimate Guide To 16 Successful B2B SaaS Marketing Strategies
According to a 2020 study, companies spend 50% more now on SaaS products than they did the year before. Also, the number of unique apps that SaaS companies are using has increased by about 30%. The data shows that the demand is increasing, which is excellent news, but the market is becoming more and more...
11 Crucial Customer Satisfaction Metrics You Should Track 2024
Customers are the linchpin of success for any business. Their ever-shifting preferences demand vigilant attention. Imagine this: a bustling online store, carts brimming with potential sales, suddenly abandoned by visitors. What a disappointing situation to be in for a business. It is where customer satisfaction metrics enter the scene. Businesses frequently track these metrics because...
Increase Your E-commerce Store User Engagement with Data-Driven Micro-Content
The competition among online stores is colossal, so they have to fight for a place in the sun. Сreative solutions are essential here to increase customer engagement. You can constantly fill your site with new content and try different promotion formats. And this can have its effect, but it may not be sufficient for online...
In-App Messaging Guide: Exploring Benefits, Best Practices, KPIs, & More
In most cases, the ideal user journey and the actual user journey will differ, and getting users to follow through with the desired action will become almost impossible. Lowering your expectations of the ideal user might be a solution to this, but understanding user journeys and users’ behavior, as well as reaching out to them...