Shivani Dubey

Author

Shivani Dubey

Author & Editor at ProProfs |

Shivani Dubey is a seasoned writer and editor specializing in Customer Experience Management. She covers customer feedback management, emerging UX and CX trends, transformative strategies, and experience design dos and don'ts. Shivani is passionate about helping businesses unlock insights to improve products, services, and overall customer experience.

Articles by Shivani Dubey

7 UX Tweak Alternatives for Effective User Feedback 2026

I’ve explored several UX Tweak alternatives that stand out for their unique features and robust functionality. Whether you’re looking to investigate user behavior more deeply, enhance the precision of your feedback, or streamline the data collection process, the tools I’ve researched offer a range of solutions tailored to meet various needs. Here’s a rundown of...
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Qualaroo vs. SurveyMonkey vs. Qualtrics: Which One Is the Top Choice?

If you’re juggling between Qualaroo vs. SurveyMonkey vs. Qualtrics, I’ve been right where you are, exploring all three tools to see which one fits best. From startups eager to get quick user feedback to corporations diving into intricate research, choosing the right tool is crucial. Let me share some insights from my journey with these...
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Top 9 Userpilot Alternatives & Competitors in 2026

I have been using Userpilot for quite some time, and it has consistently met many of my expectations. However, I believe it could enhance its service in several key areas. More customization options for onboarding flows, superior analytics, and a more intuitive user interface would greatly increase its utility. I have explored several other Userpilot...
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8 Best Formbricks Alternatives for 2026

Exploring Formbricks alternatives opens up a world of possibilities for gathering insights and engaging with your audience. Whether you’re looking to enhance user experience, collect nuanced feedback, or streamline data analysis, the right tool can make all the difference. Let’s dive into some top picks that stand out in the realm of feedback and survey...
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8 SnapSurveys Alternatives for Enhanced Feedback Collection in 2026

Have you ever found yourself seeking alternatives to SnapSurveys, maybe for more features or better pricing? I’ve been there, too. After testing the waters with various platforms, I’ve narrowed down to 8 standout SnapSurveys alternatives for . These top picks can meet your diverse business needs. Let’s check them out! Which Is the Best SnapSurveys...
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7 Best Parative Alternatives for Collecting User Feedback in 2026

Looking for Parative alternatives? You’re not alone. I’ve been there, trying out a bunch of tools to see what else is out there. After a lot of testing and chatting with colleagues, I’ve put together a list of some great options. If you’re in the market for something a bit different, stick around. I’ve got...
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5 Best Mouseflow Alternatives for 2026

Mouseflow has been a go-to for many for website analytics and feedback, but its one-size-fits-all approach might not fit everyone’s unique needs. If you’ve ever felt boxed in by its limited customization or yearned for more nuanced insights, you’re not alone. That’s why I’ve curated a list of the top 5 Mouseflow alternatives that promise...
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Zonka Feedback Alternatives: 10 Picks Worth Switching

Zonka Feedback is a popular software that helps you collect, analyze, and act on customer feedback in real time. It offers excellent features like customizable surveys, real-time analytics, and automated workflows. However, it has its limitations. That’s why I decided to look for some better Zonka Feedback alternatives and found 10 amazing software solutions that...
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Alternatives to Key Survey: 7 Tools That Uncover Deeper Insights

On the hunt for Key Survey alternatives? You’ve landed in the perfect spot! This guide is your ticket to discovering fantastic tools that’ll make gathering feedback and getting to know your audience a breeze. We’re about to dive into some of the best picks out there – tools that are not only user-friendly but also...
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Advantages of Qualitative Research: Real-World Wins

Ever filled out a quick survey on your phone or scribbled feedback on a napkin at your favorite café? That’s the power of surveys in action—snappy tools that capture your thoughts at that moment.  Today, surveys have evolved far beyond the paper form, adapting to our digital lives. From a swift SMS post-purchase to an...
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