Shivani Dubey, Author at Qualaroo Blog - User Research and Customer Feedback Trends

Articles by Shivani Dubey

Last modified: May 14, 2025

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Qualaroo vs. SurveyMonkey vs. Qualtrics: Which One Is the Top Choice?

If you’re juggling between Qualaroo vs. SurveyMonkey vs. Qualtrics, I’ve been right where you are, exploring all three tools to see which one fits best. From startups eager to get quick user feedback to corporations diving into intricate research, choosing the right tool is crucial. Let me share some insights from my journey with these...

Last modified: August 10, 2026

8 SnapSurveys Alternatives for Enhanced Feedback Collection

Have you ever found yourself seeking alternatives to SnapSurveys, maybe for more features or better pricing? I’ve been there, too. After testing the waters with various platforms, I’ve narrowed down to 8 standout SnapSurveys alternatives. These top picks can meet your diverse business needs. Let’s check them out! Which Is the Best SnapSurveys Alternative for...

Last modified: August 10, 2026

7 Best Parative Alternatives for Collecting User Feedback

Looking for Parative alternatives? You’re not alone. I’ve been there, trying out a bunch of tools to see what else is out there. After a lot of testing and chatting with colleagues, I’ve put together a list of some great options. If you’re in the market for something a bit different, stick around. I’ve got...

Last modified: August 10, 2026

5 Mouseflow Alternatives That Deliver Better UX Insights

Mouseflow has been a go-to for many for website analytics and feedback, but its one-size-fits-all approach might not fit everyone’s unique needs. If you’ve ever felt boxed in by its limited customization or yearned for more nuanced insights, you’re not alone. That’s why I’ve curated a list of the top 5 Mouseflow alternatives that promise...

Last modified: January 16, 2026

Advantages of Qualitative Research: Real-World Wins

Ever filled out a quick survey on your phone or scribbled feedback on a napkin at your favorite café? That’s the power of surveys in action—snappy tools that capture your thoughts at that moment. Today, surveys have evolved far beyond the paper form, adapting to our digital lives. From a swift SMS post-purchase to an...

Last modified: August 14, 2026

8 Best Rapidr Alternatives & Competitors

If you’ve been in the customer experience space for a while, like me, you’ve probably had a solid run with Rapidr, soaking in all its feedback goodness. But, let’s be honest, there’s a whole world of Rapidr alternatives out there waiting to be explored. Join me in unraveling the 8 Best Rapidr Alternatives & Competitors...

Last modified: March 20, 2025

Post-Purchase Surveys: What Is It, Methods and Questions

Congratulations on making a sale! But before you move on to the next customer, there’s one more task to complete. You need to conduct a post-purchase survey. Doing so will help you build trust, loyalty, and advocacy among your customers and also identify potential growth opportunities. Post-purchase surveys are an excellent way to learn what...

Last modified: July 16, 2026

Contextual Feedback Tactics That Win User Loyalty

Customer research, focus groups, and market research are all valuable tools, certainly, but sometimes they feel like peering through a foggy window. They’re strong at showing you the “what”: broad trends, aggregate sentiment, market-level patterns. What they’re weaker at, on their own, is the moment-by-moment “why.” That’s not a flaw in customer research, it’s a...

Last modified: January 14, 2026

37 Employee Exit Survey Questions You Should Be Asking Before More People Quit

Employee exit survey questions aren’t polite paperwork. They’re the unfiltered truth bomb you only get once someone’s already out the door. When people quit, they finally say the things they’d never risk in a 1:1, and if you’re smart, you’ll listen. Voluntary turnover in the US was still at 13% in 2025. For every team...