Shivani Dubey

Author

Shivani Dubey

Author & Editor at ProProfs |
Shivani Dubey is a seasoned writer and editor specializing in Customer Experience Management. She covers customer feedback management, emerging UX and CX trends, transformative strategies, and experience design dos and don'ts. Shivani is passionate about helping businesses unlock insights to improve products, services, and overall customer experience.

Articles by Shivani Dubey

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Using Qualaroo to Prioritize and Launch New Features

Successful companies are constantly trying to help customers get more value from their product.  This requires both adding new features to a product and helping customer discover and understand the features that already exist. Prioritize feature development When launching new features it is important to actually introduce ones that matter to your customers.  Most of...
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