Shivani Dubey, Author at Qualaroo Blog - User Research and Customer Feedback Trends

Articles by Shivani Dubey

Last modified: August 25, 2025

10 Best Website Feedback Widgets to Collect Actionable Insights

Are you looking for a feedback widget for websites? I understand how important it is to involve visitors in shaping a website. Through their constant feedback, you can improve the user experience and align your website with users’ preferences. Considering the key role website feedback widgets play in this context, here’s a list of such...

Last modified: August 28, 2025

50+ Website Redesign Survey Questions That Inspire Action

When redesigning your website, it’s crucial to obtain feedback from your users before, during, and after the process to ensure your updated website meets their needs, expectations, and preferences. One of the best ways to collect user feedback is to conduct a website redesign survey. We’ll share 54 effective questions you can use in your...

Last modified: June 5, 2026

8 Most Promising QuestionPro Alternatives to Try

According to Voxco, the global online survey software market is expected to grow at a remarkable CAGR of 11.4% by 2028 cementing the importance of data collection and analysis in today’s business landscape. Since surveys are at the forefront to gather valuable business and customer experience insights, people often use survey tools like QuestionPro for...

Last modified: June 5, 2026

7 Best Pollfish Alternatives for Conducting Surveys

Pollfish has long been a popular online survey tool in the market, known for its market research capabilities. But as the industries look forward to real-time surveys and instant outcomes, there’s a constant demand for Pollfish alternatives and competitors that offer more than just standard surveys. Having spent over a decade in the industry, I’ve...

Last modified: June 5, 2026

10 Best Product Experience Management Tools to Boost Engagement

Have you ever wondered how companies like Amazon and Google hook their customers and earn their unwavering loyalties? The answer lies in Product Experience Management (PXM). It is a holistic approach to managing the product experience across the entire customer journey – from discovery to post-purchase. If you’re trying to figure out why users aren’t...

Last modified: January 12, 2026

Employee Retention Survey Questions: 50+ Must-Ask for 2026

When job applications reach the 3 million mark annually, one wonders what IBM is doing right. Getting new hires doesn’t always translate into a happy workforce and a successful workplace. But you know what does? Employee stickiness. In this case, IBM emerges a winner with a staggering employee retention rate of 82%. So, what’s the...

Last modified: June 5, 2026

8 Best GetFeedback Alternatives to Try

Are you in search of the best GetFeedback alternative? I got you. GetFeedback is, undoubtedly, an exceptional tool for collecting customer feedback and gaining insight into changing customer trends. But, you might be missing out on opportunities if you completely rely on GetFeedback for collecting customer insights. There are a bunch of other excellent survey...

Last modified: June 5, 2026

8 Best Customer Insight Tools to Better Understand Your Audience

For better or worse, I’ve had the opportunity to try several customer insights tools over a decade. Be it collecting verbatim customer feedback or gleaning unsolicited customer insights, I’ve tried many customer insight solutions for different purposes. And now, I am going to share my experience and the list of 8 best customer insight platforms...

Last modified: June 5, 2026

10 Leading Enterprise Feedback Management Software & Tools

In today’s dynamic business landscape, staying ahead of the competition is a challenge every industry leader must embrace. One thing that can give you an edge is rich and actionable customer feedback. For this, you need to have a reliable enterprise feedback tool in your tech stack along with customer experience strategies to see desired...

Last modified: June 5, 2026

16+ Best Online Survey Tools to Collect Feedback

Finding the right free online survey tool when you’re just starting — or working lean — feels like sorting through a stack of glossy flyers that promise everything and deliver very little. You don’t need more “top-rated platforms.” You need a no-fuss way to ask smart questions, collect real answers, and turn that feedback into...