Shivani Dubey

Author

Shivani Dubey

Author & Editor at ProProfs |

Shivani has more than 3 years of experience in the modern creative content paradigm and technical writing verticals. She has been published in The Boss Magazine, Reseller Club, and HR Technologist. She is passionate about Artificial Intelligence and has a deep understanding of how organizations can leverage customer support technologies for maximum success. In her free time, she enjoys Nail art, playing with her guinea pigs, and chilling with a bowl of cheese fries.

Articles by Shivani Dubey

10 Best Forsta Alternatives to Try in 2024 [Detailed Comparison]

Forsta has been in the market for quite some time. You may have heard about the software for its great market research capabilities.  But it may not be the ideal choice for you, especially if your company is looking for a simple and modern user feedback solution. I’m also not a fan of the company’s...
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Top 8 Optimal Workshop Alternatives to Conduct UX Surveys in 2024

You might have heard of Optimal Workshop when looking for a UX research platform to create and run online surveys and perform card sorting and tree testing.  It’s a popular tool that many UX designers and researchers use to get user insights and improve products and experiences. But if you’re looking for better pricing and...
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45+ Nonprofit Survey Questions to Elevate Your Strategy

Have you ever wondered how nonprofits hit the bullseye when it comes to understanding and meeting community needs? Well, having a strategic tool to capture the heartbeat of your audience and propel your organization toward purposeful action definitely helps. Nonprofit surveys are an unsung hero in the arsenal of community-driven impact. Today, we’ll unravel the...
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7 Best Maze Alternatives & Competitors For User Feedback in 2024

Are you still using Maze as a survey and feedback tool? It’s time to upgrade the settings, as businesses are doing much better with some exciting Maze alternatives to create targeted surveys and get better visitor feedback. But which online tool serves as the most effective alternative to the Maze tool?  Here’s a list of...
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Top 7 Cognito Forms Alternatives in 2024 to Build Interactive Forms

Look, I get it. What feels like the best in the game today could feel like lacking something the next day. That’s life. That’s software! Having been in digital marketing for 5+ years, I have been in the shoes of many enthusiastic yet confused marketers looking for the best tools for customer feedback and insights. ...
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6 Lyssna Alternatives That Simply Offer Better Value in 2024

Lyssna, previously known as UsabilityHub, is a remote user research platform that helps you understand your audience and serve them better and faster. The company changed its name to reflect a broader offering and a bigger vision. But that doesn’t alone seem to improve the underlying issues users have – for example, its high pricing,...
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Top 7 Instabug Alternatives & Competitors for In-App Feedback

If you’re looking for a better way to collect and manage in-app feedback, I encourage you to check out some of the Instabug alternatives. I have used Instabug for some of my mobile app projects, and I have to say it was not as effective as I thought it to be.  Don’t get me wrong,...
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Best Delighted Alternatives for 2024: Top 8 Picks

Looking for a good Delighted alternative? While Delighted is great for capturing customer feedback, relying only on it can limit your understanding of customer sentiment. Luckily, there are many other survey tools to choose from that can also help you gain valuable customer insights. To help you out, I’ve put together a list of 8...
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6 Best Chameleon Alternatives for In-Product Surveys in 2024

Chameleon is a popular tool for creating interactive and personalized surveys and understanding your users to improve their experience. However, it is only one of many options out there.  In fact, many other tools offer similar or even better features and benefits for conducting customer surveys. Today, I want to share my experience with Chameleon...
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9 Android Survey Apps to Enhance Your In-App Experience

If you run a business through a mobile app, you know how important it is to collect user feedback and analyze it systematically to improve their experience. But with so many survey apps out there, it’s not easy to choose the right one. Through my rigorous testing emerged 9 best Android survey apps to help...
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