Contextual Customer Insights

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13 Ways to Collect Customer Feedback for Your Website
13 Ways to Collect Customer Feedback for Your Website
How to Measure Customer Satisfaction in 8 Quick Steps
How to Measure Customer Satisfaction in 8 Quick Steps
Creating a Customer Satisfaction Survey: Best Practices and More
Creating a Customer Satisfaction Survey: Best Practices and More
Mobile App Survey: A Complete Guide
Mobile App Survey: A Complete Guide
5 Key UX Metrics & 8 KPIs to Measure User Experience
5 Key UX Metrics & 8 KPIs to Measure User Experience
A Comprehensive Guide To User Feedback
A Comprehensive Guide To User Feedback
Customer Effort Score (CES): A Detailed Guide
Customer Effort Score (CES): A Detailed Guide
How to Conduct User Experience Surveys: Templates & Best Practices
How to Conduct User Experience Surveys: Templates & Best Practices
How to Use Screening Questions in Your Survey – A Complete Guide
How to Use Screening Questions in Your Survey – A Complete Guide
30+ Training Survey Questions (With Templates) to Prove ROI

30+ Training Survey Questions (With Templates) to Prove ROI

Nearly half of L&D leaders say their executives are worried employees don’t have the right skills to keep up with business strategy. That’s a pretty loud alarm bell. And yet, companies are spending more than ever on training, without always knowing if those sessions are paying off. The problem? Too many of us still lean...
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9 Best Product Experience Management Tools to Boost Engagement in 2025

9 Best Product Experience Management Tools to Boost Engagement in 2025

Have you ever wondered how companies like Amazon and Google hook their customers and earn their unwavering loyalties? The answer lies in Product Experience Management (PXM). It is a holistic approach to managing the product experience across the entire customer journey – from discovery to post-purchase. If you’re trying to figure out why users aren’t...
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Employee Retention Survey Questions: 50+ Must-Ask for 2025

Employee Retention Survey Questions: 50+ Must-Ask for 2025

When job applications reach the 3 million mark annually, one wonders what IBM is doing right. Getting new hires doesn’t always translate into a happy workforce and a successful workplace.  But you know what does?  Employee stickiness. In this case, IBM emerges a winner with a staggering employee retention rate of 82%. So, what’s the...
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10 Best Employee Survey Tools: Listening, Acting & Retaining Talent

10 Best Employee Survey Tools: Listening, Acting & Retaining Talent

I’ve seen too many companies send out surveys, collect a mountain of feedback… and then do nothing with it. I used to be guilty of that too — until I realized the right employee survey tools turn “nice-to-have” feedback into decisions you can actually act on. These tools don’t just gather responses. They automate follow-ups,...
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8 Best GetFeedback Alternatives to Try in 2025

8 Best GetFeedback Alternatives to Try in 2025

Are you in search of the best GetFeedback alternative? I got you. GetFeedback is, undoubtedly, an exceptional tool for collecting customer feedback and gaining insight into changing customer trends. But, you might be missing out on opportunities if you completely rely on GetFeedback for collecting customer insights. There are a bunch of other excellent survey...
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8 Best Customer Insight Tools to Better Understand Your Audience

8 Best Customer Insight Tools to Better Understand Your Audience

For better or worse, I’ve had the opportunity to try several customer insights tools over a decade. Be it collecting verbatim customer feedback or gleaning unsolicited customer insights, I’ve tried many customer insight solutions for different purposes.  And now, I am going to share my experience and the list of 8 best customer insight platforms...
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10 Leading Enterprise Feedback Management Software & Tools

10 Leading Enterprise Feedback Management Software & Tools

In today’s dynamic business landscape, staying ahead of the competition is a challenge every industry leader must embrace.  One thing that can give you an edge is rich and actionable customer feedback. For this, you need to have a reliable enterprise feedback tool in your tech stack along with customer experience strategies to see desired...
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15+ Best Online Survey Tools to Collect Feedback in 2025

Finding the right free online survey tool when you’re just starting — or working lean — feels like sorting through a stack of glossy flyers that promise everything and deliver very little. You don’t need more “top-rated platforms.” You need a no-fuss way to ask smart questions, collect real answers, and turn that feedback into...
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5 Best Pendo Alternatives for In-App Feedback in 2025

5 Best Pendo Alternatives for In-App Feedback in 2025

Having worked on multiple products, I couldn’t overstate the importance of finding the right tool to gather user feedback and enhance user experiences. For this purpose, I tried Pendo software a while back, but it didn’t work out for me. Since then, I have encountered some incredible in-app feedback tools that are easily the top...
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11 Best 360-Degree Feedback Software in 2025

11 Best 360-Degree Feedback Software in 2025

Did you know that the global market size of 360-degree feedback software is projected to grow to $2,136.0 million by 2030?  With such staggering numbers, it’s evident that utilizing 360-degree feedback software has become increasingly imperative as businesses prioritize employee growth and overall productivity. But the challenge lies in finding the best option for your...
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