Contextual Customer Insights

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13 Ways to Collect Customer Feedback for Your Website
13 Ways to Collect Customer Feedback for Your Website
How to Measure Customer Satisfaction in 8 Quick Steps
How to Measure Customer Satisfaction in 8 Quick Steps
Creating a Customer Satisfaction Survey: Best Practices and More
Creating a Customer Satisfaction Survey: Best Practices and More
Mobile App Survey: A Complete Guide
Mobile App Survey: A Complete Guide
5 Key UX Metrics & 8 KPIs to Measure User Experience
5 Key UX Metrics & 8 KPIs to Measure User Experience
A Comprehensive Guide To User Feedback
A Comprehensive Guide To User Feedback
Customer Effort Score (CES): A Detailed Guide
Customer Effort Score (CES): A Detailed Guide
How to Conduct User Experience Surveys: Templates & Best Practices
How to Conduct User Experience Surveys: Templates & Best Practices
How to Use Screening Questions in Your Survey – A Complete Guide
How to Use Screening Questions in Your Survey – A Complete Guide
9 Must-Try iOS Survey Apps to Collect In-App Feedback

9 Must-Try iOS Survey Apps to Collect In-App Feedback

Many survey apps that run perfectly on other operating systems do not pair well with iOS. To get the best survey app for iOS, it should have certain features that cater to the unique needs of iOS users. These features may include seamless integration with other iOS apps, a user-friendly and intuitive interface, compatibility with...
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10 Best Website Feedback Widgets to Collect Actionable Insights

10 Best Website Feedback Widgets to Collect Actionable Insights

Are you looking for a feedback widget for websites? I understand how important it is to involve visitors in shaping a website. Through their constant feedback, you can improve the user experience and align your website with users’ preferences. Considering the key role website feedback widgets play in this context, here’s a list of such...
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50+ Questions to Ask Users in Your Website Redesign Survey

50+ Questions to Ask Users in Your Website Redesign Survey

When redesigning your website, it’s crucial to obtain feedback from your users before, during, and after the process to ensure your updated website meets their needs, expectations, and preferences. One of the best ways to collect user feedback is to conduct a website redesign survey. We’ll share 54 effective questions you can use in your...
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8 Best Customer Satisfaction Survey Software in 2024

8 Best Customer Satisfaction Survey Software in 2024

Today, customer expectations are soaring higher than ever. This necessitates ensuring exceptional customer satisfaction. But how do you measure customer satisfaction? This is where customer satisfaction survey software comes into the picture. These solutions can help you create, distribute, and analyze online surveys to collect feedback from customers. Another related question here is: how to...
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8 Most Promising QuestionPro Alternatives to Try in 2024

8 Most Promising QuestionPro Alternatives to Try in 2024

According to Voxco, the global online survey software market is expected to grow at a remarkable CAGR of 11.4% by 2028 cementing the importance of data collection and analysis in today’s business landscape.  Since surveys are at the forefront to gather valuable business and customer experience insights, people often use survey tools like QuestionPro for...
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7 Best Pollfish Alternatives for Conducting Surveys in 2024

7 Best Pollfish Alternatives for Conducting Surveys in 2024

Pollfish has long been a popular online survey tool in the market, known for its market research capabilities.  But as the industries look forward to real-time surveys and instant outcomes, there’s a constant demand for Pollfish alternatives and competitors that offer more than just standard surveys. Having spent over a decade in the industry, I’ve...
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Training Surveys: 30+ Questions To Ask Your Employees For L&D Feedback

Training Surveys: 30+ Questions To Ask Your Employees For L&D Feedback

When it comes to corporate training and development, 49% of companies in the US increased their budget in 2022 compared to 41% in 2021.  While this data is enough to convince anyone about the importance of employee training programs, the question of ‘How to conduct effective training’ remains.  One possible answer to this is the...
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9 Product Experience Software to Boost User Engagement & Sales

9 Product Experience Software to Boost User Engagement & Sales

Have you ever wondered how companies like Amazon and Google hook their customers and earn their unwavering loyalties?  The answer lies in Product Experience Management (PXM). It is a holistic approach to managing the product experience across the entire customer journey – from discovery to post-purchase. But how do you create a great product experience? ...
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50+ Employee Retention Survey Questions to Control Attrition

50+ Employee Retention Survey Questions to Control Attrition

When job applications reach the 3 million mark annually, one wonders what IBM is doing right. Getting new hires doesn’t always translate into a happy workforce and a successful workplace.  But you know what does?  Employee stickiness. In this case, IBM emerges a winner with a staggering employee retention rate of 82%. So, what’s the...
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