Qualaroo Blog - User Research and Customer Feedback Trends

Contextual Customer Insights

15 Best Mopinion Alternatives for Businesses to Collect Customer Insights

If you already aren’t convinced as an entrepreneur why feedback is a big deal for all businesses then, Elon Musk may be able to clear it up for you a bit — “I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be...

Best Live Chat Software Solutions To Consider In 2025

Are you searching for the best live chat software that meets your customer service and support needs? If that’s a YES, then you’ve landed on the right page. There are a lot of businesses that search for the best live chat software options in the market. That’s because they’ve understood the benefits it brings to...

Qualaroo Rated as the ‘Best Value Software’ for Fall 2021 by Softwaresuggest

Another Category, Another Recognition. We are proud to announce that SoftwareSuggest, one of the largest independent software review platforms, has awarded Qualaroo as the ‘Best Value Software’ for Fall 2020. Qualaroo was also ranked among the Top survey softwares of 2022 and Best Market Research Software of 2021 by SoftwareSuggest. We are always striving to...

How (& Why) To Follow up With NPS Survey Detractors

13 Ways to Collect Customer Feedback for Your Website

Why are visitors leaving your website? What do they think about your product or booking process? Are they happy with the experience, or is something missing? If you’ve asked yourself these questions, you’re not alone. In my experience, understanding what your visitors want is the key to improving your website and keeping them engaged. In...

15+ Best Help Desk Software Solutions in 2025

Finding the best help desk software for your business is not as easy as spotting the sun on a clear, bright day. You have to visit dozens of product websites, endlessly scroll through product reviews, decode pricing terms and conditions, consult your service experts, and whatnot. Moreover, with every company claiming their tool is the...

12 Best SurveySparrow Alternatives With Pricing and Features

As an entrepreneur or anyone working in the marketing, product development, or user interface design field, you already know how much customer feedback is involved in every stage of every process. While there are thousands of feedback software tools that Google may recommend to you on its first few pages, we know how useful they...

11 Best Refiner Alternatives & Competitors

We are back with another installment of our 'best of series'. Today let's look at some of the best Refiner.io alternatives.

13+ Smart Customer Survey Questions SaaS Startups Should Ask

The Ultimate Guide To 16 Successful B2B SaaS Marketing Strategies

According to a 2020 study, companies spend 50% more now on SaaS products than they did the year before. Also, the number of unique apps that SaaS companies are using has increased by about 30%. The data shows that the demand is increasing, which is excellent news, but the market is becoming more and more...

Contextual Customer Insights

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