Qualaroo Blog - User Research and Customer Feedback Trends

10 Leading Enterprise Feedback Management Software & Tools

In today’s dynamic business landscape, staying ahead of the competition is a challenge every industry leader must embrace. One thing that can give you an edge is rich and actionable customer feedback. For this, you need to have a reliable enterprise feedback tool in your tech stack along with customer experience strategies to see desired...

15+ Best Free Online Survey Makers in 2024

Gartner’s research tells us that companies that nail customer experience start by getting thoughtful about how they collect and analyze customer feedback. And you know what that means? Surveys! I can tell you that surveys are an absolute game-changer when gathering customer feedback. But honestly, creating and distributing surveys can be a real headache. Without...

5 Best Pendo Alternatives for In-App Feedback in 2024

Having worked on multiple products, I couldn’t overstate the importance of finding the right tool to gather user feedback and enhance user experiences. For this purpose, I tried Pendo software a while back, but it didn’t work out for me. Since then, I have encountered some incredible in-app feedback tools that are easily the top...

11 Best 360-Degree Feedback Software in 2024

Did you know that the global market size of 360-degree feedback software is projected to grow to $2,136.0 million by 2030? With such staggering numbers, it’s evident that utilizing 360-degree feedback software has become increasingly imperative as businesses prioritize employee growth and overall productivity. But the challenge lies in finding the best option for your...

35 Event Survey Questions for Optimal Event Feedback

In the post-pandemic era, events have become an essential part of our lives. And with every passing day, the expectations of attendees are getting higher. It means that event organizers have to up their game to meet attendees’ expectations. That’s where event survey questions come in handy. Event survey questions are a great way to...

10 Essential Patient Feedback Software Tools for 2024

Keeping up with your patients’ expectations is a challenge every healthcare professional must embrace. One thing that can help you is the patient feedback. For this, you’ll need cutting-edge patient feedback software in your healthcare toolkit, complemented by patient experience strategies to achieve the outcomes you seek. As an experienced professional who has explored numerous...

40+ Employee Survey Questions For Maximizing Engagement

You know what’s too good to be true (but is true)? A workplace where employees are satisfied, motivated, passionate, and fully committed to their roles. But sometimes, maintaining a high engagement in a workplace is easier said than done. That’s where workplace surveys can help you. Using employee survey questions in your workplace, you can...

9 Best Employee Exit Survey Software To Streamline Offboarding

Have you ever considered using departing employees’ feedback to transform your workplace culture and boost employee satisfaction? As a professional invested in employee engagement and retention, I emphasize the significance of conducting exit interviews. There’s a lot that goes on under the table than above. This is where employee exit interviews help uncover the unsaid...

The Best Diversity And Inclusion (DEI) Survey Questions | Qualaroo

“When we discovered a gender wage discrepancy in our firm, we launched a successful DEI survey project. We restructured our compensation rules immediately to provide equitable pay for all employees. This not only fixed the problem but also improved business culture by displaying our dedication to justice.” This was the experience of Isaac Robertson, co-founder...

7 AI Survey Tools to Optimize Your Feedback Collection Process

AI came like a giant tide, slowly and then all at once. Despite what the advent of ChatGPT would have you believe, the enthusiasm around leveraging AI with possibly every business process is not new. Even in customer experience management, many AI survey tools allow you to automate feedback collection and enhance the data analysis...

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