Contextual Customer Insights

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10 Best Website Feedback Widgets to Collect Actionable Insights

10 Best Website Feedback Widgets to Collect Actionable Insights

Are you looking for a feedback widget for websites? I understand how important it is to involve visitors in shaping a website. Through their constant feedback, you can improve the user experience and align your website with users’ preferences. Considering the key role website feedback widgets play in this context, here’s a list of such...
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50+ Website Redesign Survey Questions That Inspire Action

50+ Website Redesign Survey Questions That Inspire Action

When redesigning your website, it’s crucial to obtain feedback from your users before, during, and after the process to ensure your updated website meets their needs, expectations, and preferences. One of the best ways to collect user feedback is to conduct a website redesign survey. We’ll share 54 effective questions you can use in your...
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8 Best Customer Satisfaction Survey Software in 2025

8 Best Customer Satisfaction Survey Software in 2025

Today, customer expectations are soaring higher than ever. This necessitates ensuring exceptional customer satisfaction. But how do you measure customer satisfaction? This is where customer satisfaction survey software comes into the picture. These solutions can help you create, distribute, and analyze online surveys to collect feedback from customers. Another related question here is: how to...
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8 Most Promising QuestionPro Alternatives to Try in 2025

8 Most Promising QuestionPro Alternatives to Try in 2025

According to Voxco, the global online survey software market is expected to grow at a remarkable CAGR of 11.4% by 2028 cementing the importance of data collection and analysis in today’s business landscape.  Since surveys are at the forefront to gather valuable business and customer experience insights, people often use survey tools like QuestionPro for...
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7 Best Pollfish Alternatives for Conducting Surveys in 2025

7 Best Pollfish Alternatives for Conducting Surveys in 2025

Pollfish has long been a popular online survey tool in the market, known for its market research capabilities.  But as the industries look forward to real-time surveys and instant outcomes, there’s a constant demand for Pollfish alternatives and competitors that offer more than just standard surveys. Having spent over a decade in the industry, I’ve...
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Training Survey Questions Employees Actually Answer

Training Survey Questions Employees Actually Answer

When it comes to corporate training and development, 49% of HR leaders in the US increased their budget in 2022 compared to 41% in 2021.  While this data is enough to convince anyone about the importance of employee training programs, the question of ‘How to conduct effective training’ remains.  One possible answer to this is the...
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9 Best Product Experience Management Tools to Boost Engagement in 2025

9 Best Product Experience Management Tools to Boost Engagement in 2025

Have you ever wondered how companies like Amazon and Google hook their customers and earn their unwavering loyalties? The answer lies in Product Experience Management (PXM). It is a holistic approach to managing the product experience across the entire customer journey – from discovery to post-purchase. If you’re trying to figure out why users aren’t...
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Employee Retention Survey Questions: 50+ Must-Ask for 2025

Employee Retention Survey Questions: 50+ Must-Ask for 2025

When job applications reach the 3 million mark annually, one wonders what IBM is doing right. Getting new hires doesn’t always translate into a happy workforce and a successful workplace.  But you know what does?  Employee stickiness. In this case, IBM emerges a winner with a staggering employee retention rate of 82%. So, what’s the...
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10 Best Employee Survey Tools: Listening, Acting & Retaining Talent

10 Best Employee Survey Tools: Listening, Acting & Retaining Talent

I’ve seen too many companies send out surveys, collect a mountain of feedback… and then do nothing with it. I used to be guilty of that too — until I realized the right employee survey tools turn “nice-to-have” feedback into decisions you can actually act on. These tools don’t just gather responses. They automate follow-ups,...
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