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New Qualaroo Editor Supports Better Surveys and Targeted Calls to Action

Our vision for Qualaroo has always been to build a powerful solution that goes beyond just insights to actually helping you improve the visitor’s experience and your results in real time. The release of our new editor goes a long way towards realizing this vision. Question Branching – The right follow up question is usually...
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How Segment.io Helped Qualaroo Integrate With Over 20 Analytics Products in One Day

The proliferation of marketing tools in recent years has been a mixed blessing for marketers.  On one hand additional tools make everyone’s lives easier, but on other hand customer data is often silo-ed in individual tools that don’t talk to each other.  While this is frustrating for marketers, it’s also a missed opportunity for the...
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How to Target Qualaroo to URLs Containing Complex Paths and Query Strings

Our customers often tell us that the ability to target the right customer in the right context is one of the things they value most about Qualaroo.  Generally, URL targeting is one of our simplest forms of targeting we offer.  It lets you quickly and easily configure on which page of your site your survey or...
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The Online Marketing Arms Race

Online marketing was pretty easy when I first started doing it in 1996.  It wasn’t rocket science that you should test ads for response rates and measure conversions (the deeper the better). But surprisingly a lot of people weren’t following this process.  Considering that there was less than $20 per year competing for the attention...
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Rebirth of the Developer

In my 15 plus years of working in Silicon Valley, I never heard of a developer or engineer referred to as ‘IT’.  It wasn’t until a very brief stint at a bank that I heard the term ‘IT’ used to refer to the developers that were designing and building sophisticated systems to underwrite mortgages.  I...
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BUX Meets Qualaroo: Optimization and Usability

A Better User Experience Blog (BUX) recently featured Qualaroo’s CEO, Sean Ellis, in a podcast about how to use qualitative insights to improve website usability and conversion rates.   This podcast will give you several ideas for getting the most out of Qualaroo and offers great tips on usability in general. Listen to the full podcast...
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Ask Less Questions: Get Better Results with Shorter Surveys

After persuading a Fortune 100 firm to run an A/B experiment, the Harvard Business Review (HBR) reports that asking fewer questions in a survey (four to five) will not only have more value, but will also appear less intimidating than asking a longer series of multipart questions. “Response rates for the fewer questions were over...
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Announcing Nudge – Influence Behavior while Generating Insights

We’re happy to announce a new initiative at Qualaroo that will help you increase the value of your survey interactions. It is called Nudge, which is a personalized prompt at the end of a survey that encourages an action such as signing up, trying a feature or becoming a paying customer.  The targeting is personalized...
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KISSinsights Is Now Qualaroo: What You Need to Know

Today we released our first major update to KISSinsights since acquiring it last month. It includes both a name change and a pricing change. Let’s start with the name change.  Like most companies, we were tempted to go with a cookie cutter name.  Finalists included SnapTabs and BuzzBits.  Our VP of Product, Jason Meresman, suggested...
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