Recent Articles

Zonka Feedback Alternatives: 10 Picks Worth Switching

Zonka Feedback is a popular software that helps you collect, analyze, and act on customer feedback in real time. It offers excellent features like customizable surveys, real-time analytics, and automated workflows. However, it has its limitations. That’s why I decided to look for some better Zonka Feedback alternatives and found 10 amazing software solutions that...
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Alternatives to Key Survey: 7 Tools That Uncover Deeper Insights

On the hunt for Key Survey alternatives? You’ve landed in the perfect spot! This guide is your ticket to discovering fantastic tools that’ll make gathering feedback and getting to know your audience a breeze. We’re about to dive into some of the best picks out there – tools that are not only user-friendly but also...
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Mastering Employee Experience Management: A Detailed Guide

Employee Experience (EX) is more than just the physical workspace or the digital tools at our disposal; it’s about creating a workplace where every interaction contributes to a sense of belonging, innovation, and satisfaction.  From acting on employee feedback to offering personal development opportunities, the focus is on building an environment where employees not only...
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Advantages of Qualitative Research: Real-World Wins

Ever filled out a quick survey on your phone or scribbled feedback on a napkin at your favorite café? That’s the power of surveys in action—snappy tools that capture your thoughts at that moment.  Today, surveys have evolved far beyond the paper form, adapting to our digital lives. From a swift SMS post-purchase to an...
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Post-Purchase Surveys: What Is It, Methods and Questions

Congratulations on making a sale! But before you move on to the next customer, there’s one more task to complete. You need to conduct a post-purchase survey. Doing so will help you build trust, loyalty, and advocacy among your customers and also identify potential growth opportunities. Post-purchase surveys are an excellent way to learn what...
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7 Best Userlytics Alternatives to Collect User Feedback in 2026

While surveys are getting more advanced with time, survey tools like Userlytics are not able to match pace. No wonder users are demanding Userlytics alternatives with cutting-edge features to enhance the process of collecting user feedback. Are you also looking for such tools? I’ve got you covered. Having been a part of the SaaS industry...
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8 Best Retently Alternatives for 2026

When I used Retently for a brief while, I was impressed with its core offerings – NPS, CSAT & CES surveys. But that’s it. It left me wanting for more advanced functionalities. Since then, I’ve tried many platforms that fit perfectly into the Retently alternatives criteria. So, lo and behold, my top 8 Retently competitors....
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Feature Prioritization Survey That Actually Guides Development

When we talk about product development, where innovation is the heartbeat of progress, determining which features take precedence, or feature prioritization as it’s called, can seem like a herculean task. As businesses strive to deliver solutions that resonate with user needs and expectations, feature prioritization surveys emerge as a pivotal compass in navigating the development...
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Customer Delight: Create WOW Moments Across the Customer Journey

Who would know better about customer delight and its importance in business growth than Qualaroo, whose entire structure is built around developing delightful products and experiences? So we thought to cover this topic in detail. Delighting experiences build long-term bonds, a loyal customer base, and a trustworthy brand. Customers who are happy with you are...
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