Qualaroo Editorial Team

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Qualaroo Editorial Team

Customer feedback & user experience management experts |

The Qualaroo Editorial Team is a passionate group of UX and feedback management experts dedicated to delivering top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your user experience improvement and lead generation initiatives.

Articles by Qualaroo Editorial Team

8 Best Rapidr Alternatives & Competitors for 2024

If you’ve been in the customer experience space for a while, like me, you’ve probably had a solid run with Rapidr, soaking in all its feedback goodness.  But, let’s be honest, there’s a whole world of Rapidr alternatives out there waiting to be explored. Join me in unraveling the 8 Best Rapidr Alternatives & Competitors...
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Pricing Surveys: A Strategic Approach for Maximizing Profits

Pricing optimization is a powerful strategy to increase your revenue without spending on marketing or product development. Understanding the right price for your product or service is crucial for staying competitive and capturing the market share. So, how do you discover the right price for your product or service?  Consider using pricing surveys.  They are...
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10 Best Forsta Alternatives to Try in 2024 [Detailed Comparison]

Forsta has been in the market for quite some time. You may have heard about the software for its great market research capabilities.  But it may not be the ideal choice for you, especially if your company is looking for a simple and modern user feedback solution. I’m also not a fan of the company’s...
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Top 8 Optimal Workshop Alternatives to Conduct UX Surveys in 2024

You might have heard of Optimal Workshop when looking for a UX research platform to create and run online surveys and perform card sorting and tree testing.  It’s a popular tool that many UX designers and researchers use to get user insights and improve products and experiences. But if you’re looking for better pricing and...
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7 Best Maze Alternatives & Competitors For User Feedback in 2024

Are you still using Maze as a survey and feedback tool? It’s time to upgrade the settings, as businesses are doing much better with some exciting Maze alternatives to create targeted surveys and get better visitor feedback. But which online tool serves as the most effective alternative to the Maze tool?  Here’s a list of...
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6 Lyssna Alternatives That Simply Offer Better Value in 2024

Lyssna, previously known as UsabilityHub, is a remote user research platform that helps you understand your audience and serve them better and faster. The company changed its name to reflect a broader offering and a bigger vision. But that doesn’t alone seem to improve the underlying issues users have – for example, its high pricing,...
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Best Delighted Alternatives for 2024: Top 8 Picks

Looking for a good Delighted alternative? While Delighted is great for capturing customer feedback, relying only on it can limit your understanding of customer sentiment. Luckily, there are many other survey tools to choose from that can also help you gain valuable customer insights. To help you out, I’ve put together a list of 8...
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8 Best Customer Insight Tools to Better Understand Your Audience

For better or worse, I’ve had the opportunity to try several customer insights tools over a decade. Be it collecting verbatim customer feedback or gleaning unsolicited customer insights, I’ve tried many customer insight solutions for different purposes.  And now, I am going to share my experience and the list of 8 best customer insight platforms...
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Sentiment Analysis: Guide to Understanding Customer Emotions

Wouldn’t it be great to have a magic spell that tells you the emotions of others? We’re no Houdini, but we sure know the trick for this. Ready? Woosh!…enter Sentiment Analysis.  Creating an unforgettable customer experience and understanding customers’ sentiments go hand in hand. If you know how customers feel about your brand, products, and...
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How to Manage Customer Feedback Management: Your Kickstarter Guide

You know what’s harder than gaining customers? Retaining customers. If you’re confused as to why we are discussing customer retention instead of customer feedback management, think of it this way: 96% of customers are likely to ditch a company after one bad customer experience. That means there’s a very thin margin for businesses to make...
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