25 B2C Survey Questions to Plug the Leaks in Your Sales Funnel
Struggling with a leaky sales funnel? Discover some of the best B2C survey questions to identify problems in your sales funnel and improve customer experience
Product Marketing Tools: Features, Benefits, & 15 Best Software
After extensive testing and evaluation, we’ve identified the top product marketing tools. Our team of experts confidently recommends these as the most effective and user-friendly options for your next campaign. As a product marketer, I often manage numerous tasks, and lacking a reliable toolset only adds to the stress. But does it ever get easier?...
3-Click Rule: Debunking the Myth With Real-Life Examples & Tips
Is the 3-click rule still valid? Find out what studies & real-life examples say and explore actionable tips to improve website usability.
Brand Experience For Your Business: What Is It & Why You Should Care
Brand Experience For Your Business: What Is It & Why You Should Care
Customer Stickiness: How to Measure & Improve It
The Net Promoter Score (NPS) has historically been the single key indicator of success for customer service teams across most industries.
Gap Analysis 101: Steps, Tools & Templates
Have a deep look into what gap analysis is & why you need to conduct it to improve your business. Discover how to identify improvement areas & boost productivity.
26 Common Types of Survey Errors and How to Correct Them
This article covers major survey errors with examples & the best way to avoid or resolve them. Read on to save yourself from these errors & make flawless surveys.
Churn Rate: What Is It and Different Ways to Calculate It
Learn how to calculate customer churn rate to get the data to control churn. Stop customers from leaving your business with the correct churn rate calculation.
How to Increase Response Rates with Survey Incentives
Learn what survey incentives are and how to use them to increase response rates - whether you are conducting a survey on your website or via email
Enhancing Customer Experience in SaaS: Tips & Tricks
These tips will help you improve your SaaS customer experience, break down knowledge silos, and increase customer loyalty.