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Last modified: September 25, 2025

In-App Survey Guide to Help You Drive Better Responses

Let’s talk numbers for a second: users in the U.S. are now spending over four hours a day on apps—an hour more than before the pandemic.  That’s a huge shift. Apps aren’t just something people use anymore—they’re where people spend the majority of their screen time. If you’re not tapping into that, you’re missing a...
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Last modified: September 29, 2025

23 Customer Communication Tools For Positive Interactions 2026

I’ve been there, trying to really understand what customers think without drowning in emails, missed calls, or guesswork. The truth is, getting honest feedback and quick answers is tough. Customers get frustrated, teams get overwhelmed, and vital insights slip through the cracks. That’s why I turned to customer communication tools. They help you collect real...
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Last modified: August 28, 2025

29 Must-Ask Prototype Testing Questions for Better UX

David Cooper once wisely said, “Questions are the engines of intellect,” and he couldn’t be more right. Think about it—questions are how we learn, grow, and make better decisions. And when it comes to understanding your customers, the right questions are everything.  Popup survey questions are like mini conversations—they let you peek into your customers’...
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Last modified: July 24, 2025

10 Best Customer Retention Software To Consider in 2026

You’ve done the hard part — built the product, got people to try it. But then some of them just… disappear. That’s when it hits you: bringing in new users is one thing, getting them to stay is a whole different game. It’s not just about having a great product. It’s about knowing what’s working,...
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Last modified: August 26, 2025

Top 11 Customer Success Tools & Software That Work (2026 Edition)

Who doesn’t want happy customers, high conversions, and a negative churn rate (kidding, there’s no such thing, but you get the point)? It sure seems easy, but achieving all this requires businesses to focus on one crucial thing – customer success. Providing a smooth, hiccup-free user experience distinguishes your brand from your competitors for the...
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