Shivani Dubey, Author at Qualaroo Blog - User Research and Customer Feedback Trends

Articles by Shivani Dubey

Last modified: March 20, 2025

8 Best Rapidr Alternatives & Competitors for 2026

If you’ve been in the customer experience space for a while, like me, you’ve probably had a solid run with Rapidr, soaking in all its feedback goodness. But, let’s be honest, there’s a whole world of Rapidr alternatives out there waiting to be explored. Join me in unraveling the 8 Best Rapidr Alternatives & Competitors...

Last modified: March 20, 2025

Post-Purchase Surveys: What Is It, Methods and Questions

Congratulations on making a sale! But before you move on to the next customer, there’s one more task to complete. You need to conduct a post-purchase survey. Doing so will help you build trust, loyalty, and advocacy among your customers and also identify potential growth opportunities. Post-purchase surveys are an excellent way to learn what...

Last modified: August 28, 2025

Contextual Feedback Tactics That Win User Loyalty

Customer research, focus groups, and market research are all valuable tools, certainly, but sometimes they feel like peering through a foggy window. We get the broad trends, the “what,” but the deeper “why” – the real nitty-gritty of the user experience – remains frustratingly obscured. That’s where contextual feedback shines. Imagine not just knowing people...

Last modified: January 14, 2026

37 Employee Exit Survey Questions You Should Be Asking Before More People Quit

Employee exit survey questions aren’t polite paperwork. They’re the unfiltered truth bomb you only get once someone’s already out the door. When people quit, they finally say the things they’d never risk in a 1:1, and if you’re smart, you’ll listen. Voluntary turnover in the US was still at 13% in 2025. For every team...

Last modified: August 22, 2025

60+ Website Usability Survey Questions to Ask Your Customers

How would you know if your website meets the expectations of your visitors? Well, website usability surveys are among the best and the most popular ways to understand your website experience. You can ask various survey questions at the right moment to get quick and actionable responses. You can also find out what they expect...

Last modified: March 20, 2025

7 Best Userlytics Alternatives to Collect User Feedback in 2026

While surveys are getting more advanced with time, survey tools like Userlytics are not able to match pace. No wonder users are demanding Userlytics alternatives with cutting-edge features to enhance the process of collecting user feedback. Are you also looking for such tools? I’ve got you covered. Having been a part of the SaaS industry...

Last modified: August 25, 2025

8 Best Retently Alternatives for 2026

When I used Retently for a brief while, I was impressed with its core offerings – NPS, CSAT & CES surveys. But that’s it. It left me wanting for more advanced functionalities. Since then, I’ve tried many platforms that fit perfectly into the Retently alternatives criteria. So, lo and behold, my top 8 Retently competitors....

Last modified: October 17, 2025

Real Estate Surveys: Tips, Use Cases & Top Questions

In the dynamic world of real estate, understanding your clients is the key to success. Real estate surveys and questionnaires offer a simple yet powerful way to gain valuable insights and stay ahead of the game. By tapping into the thoughts and preferences of your target market, you can make informed decisions and drive your...

Last modified: August 28, 2025

Feature Prioritization Survey That Actually Guides Development

When we talk about product development, where innovation is the heartbeat of progress, determining which features take precedence, or feature prioritization as it’s called, can seem like a herculean task. As businesses strive to deliver solutions that resonate with user needs and expectations, feature prioritization surveys emerge as a pivotal compass in navigating the development...