30+ Proven Ways to Reduce Shopping Cart Abandonment in 2025
Discover the tactics to reduce the digital shopping cart abandonment rate. Optimize checkout to convert abandoned carts and watch your sales and revenue soar
How Top Brands Use Customer Feedback to Innovate & Grow
Want to know how brands use customer feedback to improve customer experience? Here’s a list of companies that use customer feedback to stay on top of their game.
12 Best Qualtrics Alternatives & Competitors for 2025 (Ranked & Compared)
You typed “best customer feedback software” into Google, and somewhere along the way, you landed on Qualtrics. That’s precisely how most of us discover it. It’s big. It’s powerful. It shows up everywhere, but once you start using it—or trying to—you hit a wall. Maybe it’s the pricing, maybe it’s the endless configuration, or maybe...
25+ Essential Lead Generation Tools Your Business Needs Now
In this blog, we will go through the important aspects of a lead generation tool and provide you with a comprehensive list of some of the best lead generation tools in the market. We have compiled a detailed list of tools with their features and pricing to make it easier to compare them and choose the right one for your business.
14 Proven Customer Retention Strategies to Boost repeat Business
Customer retention is at least as profitable as acquiring a new customer. Here are some tips for improving customer retention.
Skip Logic Survey – A Complete Guide on How to Design Branching Surveys
Learn about what is survey skip-logic or conditional branching and how to design personalized surveys using survey branching questions.
100+ Customer Obsession Quotes to Rally Your Team
Get inspired by these customer experience quotes to think differently and up your CX strategy game to deliver great customer service.
14 Key UX Metrics and KPIs You Must Track in 2025
Imagine turning every dollar invested into $100—that’s the power of user experience. Studies have shown that every $1 invested in user experience (UX) returns $100 (ROI = 9,900%). With soaring customer expectations, a seamless and engaging UX is no longer a luxury but a necessity. As Steve Jobs aptly stated, “Design is not just what...