Best 15 SurveyMonkey Alternatives in 2022

November 5, 2021

With the surge in usage of online surveys, many survey maker tools are now easily available with a number of alternatives. Each tool offers something different than the other, even though the basic features remain the same. It’s crucial for every business to choose a tool that fits their requirements.

One of the top-rated survey tools, Survey Monkey, has been one of the preferred choices for businesses. Regardless of this fact, there are several new and better survey tools available with many affordable plans. Why not give them a try and see which one works for you?

Let’s evaluate why Survey Monkey gained unprecedented popularity in the market in the past years and why people are now looking for its alternatives.

About SurveyMonkey

SurveyMonkey is a celebrated feedback software that allows companies to get a peek into their customers’ minds and gauge how they feel towards a company. It is one of the best customer experience management tools that helps businesses improve their CX and customer satisfaction by deriving actionable insights from customer feedback.

You can also conduct employee satisfaction surveys with Survey Monkey to make your workspace efficient and boost your employees’ productivity and morale.

Used for: Conducting multi-channel survey, market research, user research, employee feedback management

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: Starts from $31/month

Pros:

  • Allows anonymous feedback
  • Easy and simple setup
  • Automatic graphs, charts, and feedback summary

Cons:

  • Doesn’t offer a free trial
  • Limited customization
  • Costly for advanced functionalities
  • Glitches in website

Top SurveyMonkey Alternatives To Collect Valuable Insights

1. Qualaroo

Qualaroo

Qualaroo is one of the top alternatives for Survey Monkey feedback software. It lets you ask the right questions to the right customers at the right time without spoiling their experience. 

Qualaroo’s Nudges™ is an excellent solution to survey fatigue as it allows customers to take surveys with a few clicks right on the website or mobile app. You can collect in-context feedback and analyze it in real-time with intuitive reporting and IBM Watson-powered Sentiment Analysis.

Used for: Intuitive reporting, pop-up surveys, advanced targeting, multiple survey types

Third-party integrations allowed: Yes

Good for: Medium to large businesses

Price: Starts from $80/month

Features

  • Professionally designed survey templates for real-time survey deployment.
  • Helps collect contextual feedback using branching and skip logic for multiple surveys types like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), exit-intent surveys, and more.
  • Simple and code-free installation and setup.
  • Seamless integration with third-party tools like HubSpot, Zapier, MailChimp, SalesForce, and more.

Pros:

  • Set and time triggers for surveys to appear
  • Customize surveys as per your branding
  • Pop-up surveys to pulse check customers
  • Survey customers in 21 languages

Cons:

  • Dashboard interface needs improvement

Case Study:

ART.Com, an AR art gallery website that uses AR tech to help customers visualize art as their home decor. They were looking for a survey feedback tool to create pop-up surveys to pulse check customers in real-time without taking too much of customers’ time. 

With Qualaroo, the team at ART.Com was able to deploy different surveys and check the pulse of customers. 

Art.com case study Qualaroo

2. ProProfs Survey Maker

ProProfs Survey Maker

ProProfs Survey Maker is another effective alternative to Survey Monkey. It resembles some features that the software has to make it a great option. It helps create quizzes, polls, forms, surveys, etc., to collect customer feedback in multiple forms and get qualitative and quantitative insights.

Used for: Conducting multi-channel survey, Surveys, Quizzes, Forms, and Polls

Third-party integrations allowed: Yes

Good for: Small to Medium businesses

Price: Starts from $50 per month

Features:

  • Has an easy-to-navigate interface.
  • Comes with features like drag and drop questions that make for real-time survey creation and deployment.
  • Easy to customize surveys, polls, and quizzes.
  • Has a vast question library to pick the right questions to ask.
  • Create web forms for different purposes like product feedback, job recruitment, etc.
  • Offers quick feedback analysis with detailed reporting.
  • Integrates with tools like MailChimp, Zendesk, etc.

Pros:

  • Launch surveys on multiple platforms via multiple channels like emails, SMS, etc.
  • Provides more options to collect feedback like personality quizzes for buyer persona, polls to gauge customer preferences, and more.
  • Has a non-intrusive sidebar feedback button that you can add to your website.

Cons:

  • Offers limited survey types
  • There’s a slight learning curve for the survey editor

Case Study:

The California Department of Public Health (CDPH) wanted a tool to help create better learning programs and courses that can be sent to the people quickly. Using ProProfs, they created quizzes and surveys to check the knowledge gap.

“We save a lot of time in issuing certificates and better training tracking. Our records are well-maintained now, and we can easily share them with other people.” ~ Sharon Irvine, Office Tech

Related Read – 14 Best Mopinion Alternatives

3. Google Forms

Google Forms alternative to survey monkey

Google offers a suite of tools and features for almost everything, and customer feedback is no exception. Google Forms lets you share online forms and surveys via links and get the data you require. It is an excellent free Survey Monkey alternative if you do not want to commit to any single tool. 

Used for: Online forms, multi-channel deployment, polls, surveys

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: Free

Features:

  • Lets you keep the forms in a private setting and helps manage who sees or can edit them.
  • Create a custom questionnaire and send it across social channels to collect responses.
  • Records responses in real-time.
  • Supports real-time collaboration to analyze feedback results. 
  • Smart data validation ensures proper formatting of the emails and other data, so that response segmentation is accurate.
  • Supports branching and skip logic to make forms and surveys. 
  • Provides responsive forms which you can edit.
  • Supports all devices like tablets, smartphones, and desktops.
  • Offers several integrations like Trello, Google Suite, Asana, and MailChimp.

Pros:

  • Edits are saved automatically
  • Autosave in Cloud
  • Integrations with all Google features

Cons:

  • Difficult to make changes while updating
  • Doesn’t offer on-site, in-app pop-up surveys

Case Study:

Companies such as LivingSocial, Inc., Kaseya Limited, and many other companies across various industries use Google Forms to collect feedback and improve engagement, processes, and customer experience. 

4. Qualtrics

Qualtrics

Another viable Survey Monkey alternative in the market is Qualtrics. It’s an all-in-one survey tool that comes loaded with multiple functionalities. You can use its drag-and-drop survey editor for faster survey creation. 

Qualtrics has a predictive intelligence feature ideal for analyzing feedback reports and data to procure actionable insights. You can collect feedback from multiple sources like chatbots, websites, mobile apps, and more. 

Used for: Collecting real-time feedback, multi-channel survey deployment, predictive intelligence analysis

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: Available on request

Features:

  • Comes with multiple question types and pre-built survey templates to help create surveys effectively.
  • Its ExpertReview feature reviews different questions and presents survey design recommendations in real-time.
  • Offers integration with tools like Adobe, Marketo, Salesforce, etc., making the tool highly versatile.
  • Help visualize data in 30 types of graphs. 
  • Share analyzed reports in multiple formats, including CSV and PDF. 
  • Offers multiple survey types like NPS, CSAT, CES, exit-intent with several question types.

Pros:

  • Easy to analyze reports
  • Offers Crosstab and reporting capabilities

Cons:

  • Limited options for customization
  • The process to add contract data to directories is slow

Case Study:

One of Qualtrics’ clients, BMW, was looking to create a seamless customer experience. The team at BMW North America employed Qualtrics XM to explore new workflows existing within the company and make dealerships more customer-centric. 

Related Read – 12 Best Survey Sparrow Alternatives

5. TypeForm

Typeform

TypeForm has many features similar to Survey Monkey, which makes it an excellent alternative. You can create on-site and in-app surveys to garner higher response rates on your surveys.

Used for: Multi-platform survey deployment, conducting a multi-channel survey

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: Starts from $35/month

Features:

  • Provides pre-designed survey templates.
  • Design customer feedback loops to collect 360-degree feedback, which helps in making data-based decisions.
  • Comes with a flexible feature set, suitable for companies from all industries to improve the overall customer experience and promote employee awareness. 
  • Email distribution promotes high survey response rates. 
  • Comes with feedback management to create a smooth flow for feedback data via multiple channels.
  • Use live results tracking to make quick decisions based on customer insights.
  • Offers online polls, branching and skip logic, poll management, etc.
  • Lets you add rich media in surveys.
  • Offers integrations like Canva, Trello, HubSpot, etc.

Pros:

  • Compatible with all browsers.
  • Design responsive.

Cons:

  • Rigid payment structure.
  • Tricky to create complex surveys.

Case Study:

HubSpot is a renowned suite of marketing tools that uses TypeForm to design questionnaires and surveys to explore new buyer personas and adapt the existing customer experience strategies around them.

6. Alchemer (SurveyGizmo)

Alchemer alternate to surveymonkey

Formerly known as SurveyGizmo, Alchemer lets you create customizable surveys to gather real-time insights. Alchemer claims to offer a wide variety of questions types as compared to its competitors. 

Used for: Survey management, mobile surveys, survey customization, reporting

Third-party integrations allowed: Yes

Good for: Medium to large businesses

Price: Available on request

Features:

  • Supports multiple survey types that help collect diverse customer data.
  • Provides branding customization along with skip logic, branching logic, etc.
  • Helps create mobile in-app surveys.
  • Offers reporting and analyses dashboard for easy feedback analysis.
  • Comes with integrations with other platforms like SalesForce, Webhooks, to name a few.
  • Has pre-designed survey templates to save time in survey creation and expedite survey deployment.

Pros:

  • Easy setup
  • Provides multilingual and multimedia surveys
  • No separate charges per-response
  • Comes with intuitive CMS
  • Reports downloadable in multiple formats

Cons:

  • Has too many confusing sub-menus
  • Makes selective survey-types private

Case Study:

Not available.

Related Read – Best Net Promoter Score Software & Survey Tools for 2021

7. SoGoSurvey

SoGo survey competitor to Survey Monkey

SoGoSurvey is a competent competitor to Survey Monkey, which makes it a superb alternative. It is an experience management software with multiple capabilities. 

It has two prominent features: SoGoCX and SoGoEX, making SoGoSurvey stand out. SoGoCX aims to boost customer experience, and SoGoEX focuses primarily on boosting customer engagement. 

Used for: Customer experience, employee engagement, automated data collection 

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: Starts from $25/month

Features:

  • Drag and drop interface to create surveys with ease.
  • It uses APIs to automate feedback data collection and analysis.
  • Has a simple user interface which makes it easy to navigate and use. 
  • Lets you add branching and skip logic to surveys.
  • Offers data visualization and reporting for the collected customer data. 
  • Comes with survey templates that help ask the right questions. 
  • Seamlessly integrates with Salesforce, Zapier, Google Analytics, and more.

Pros:

  • Promises data security
  • Drag and drop survey editor 
  • Response alerts
  • Customizable surveys, polls, and quizzes.

Cons:

  • The basic version has limited features 
  • Shows server and programming-related errors

Case Study:

Association for Utah Community Health (AUCH) used SoGoSurvey to design surveys and uncover people’s needs. Despite having an in-house team of developers, they needed a survey tool to create surveys in real-time.

As Shelly Philips, the Data Resources Coordinator, puts it, “SoGoSurvey was way ahead of the competition in the top slot with the second contender much further down…Its reporting capabilities varied, and advanced question types and easy customization were especially important to AUCH.

8. QuestionPro

QuestionPro another survey monkey alternative

QuestionPro another survey monkey alternative has a wide range of applications to track and manage customer experience, pulse of the customers, and employee engagement. It claims to create surveys within 5 minutes using 40+ question types. It has many features similar to Survey Monkey, which is why it made it to the list.

Used for: Survey sample management, multi-channel distribution, offline response collection

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: Starts from $129/month

Features:

  • Comes with ready-made survey templates, customizable design themes. 
  • Offers necessary integrations such as Salesforce and Webhooks.
  • Lets you create multilingual surveys to gather diverse feedback from a broader pool of customers globally.
  • Has features such as advanced logic and piping, advanced filtering and segmentation‪, email reminders and scheduling‪, and more.
  • Exports data in two different forms – XLS and CSV. 

Pros:

  • Ample documentation to curb learning curve
  • Free trial gives an idea about the basic plan features
  • Multi-language support

Cons:

  • Unclear and steep pricing
  • Slow loading speed

Case Study:

The BMW team wanted to perform impromptu market research as per the requests from the respective specialist departments. It would allow the teams to make strategic decisions in real-time. 

QuestionPro’s Data Quality Check tool helped the team get high-quality data as it uses intelligent algorithms to find out and separate “bad responses automatically.”

Related Read – Best Customer Feedback Tools in 2021

9. Ask Nicely

AskNicely Survey Monkey competitor

Ask Nicely is another Survey Monkey competitor in the market. It is a customer experience management software that helps businesses collect and analyze customer feedback to take necessary actions.

Used for: Mobile-friendly surveys, multi-language surveys, multi-brand surveys

Third-party integrations allowed: Yes

Good for: Small and large businesses

Price: Available on request

Features:

  • Lets you send customizable and conversational surveys.
  • Set survey triggers to control when, how, and how many times it appears on the website. 
  • Lets you publish surveys on-site, in-app, or share via emails or SMS. 
  • Supports multiple types of surveys such as NPS, CSAT, and CES. 
  • Offers different functionalities such as leaderboards, lifetime data archive, daily survey scheduling, etc.
  • Provided customized response alerts.
  • Supports multi-language surveys, multi-brand surveys, and more.
  • Integrates well with several tools like Intercom, Salesforce, HubSpot, Qualtrics, Zapier, Shopify, Zendesk, etc.

Pros:

  • Easy to set up
  • Effective integrations
  • Real-time responses

Cons:

  • Reporting needs improvement
  • Confusing interface

Case Study:

Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”

10. GetFeedback

getfeedback great alternative for Survey Monkey

Another survey tool that is a great alternative for Survey Monkey is GetFeedback. It helps create surveys using a drag and drop editor. You can customize surveys to fulfill different business needs. 

Used for: Complaint monitoring, negative feedback management, customer segmentation

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: Available on request

Features:

  • Highly adaptable to channels and platforms used to send surveys.
  • Comes with feedback management, customization for surveys, and reporting functionality. 
  • Offers a dashboard that shows data analysis to take data-based business decisions. 
  • Create surveys for mobile apps and websites. 
  • Has predictive analysis to facilitate feedback data analysis.
  • Integrations include Slack, Zendesk, Jira, Salesforce, etc.
  • Offers question branching to create surveys that offer in-context feedback.
  • Has a vast question library. 

Pros:

  • Automated survey triggers
  • Easy-to-take surveys garner high response rates 
  • Branding customization

Cons:

  • Survey templates need improvement
  • Salesforce integration is costly

Case Study:

Yeti is an outdoor gear manufacturing company. It wanted to revamp its omnichannel feedback strategy. Using GetFeedback, the brand collected customer insights at multiple customer touchpoints, which helped them find customer pain points and issues to improve the overall customer experience. 

Related Read – 30 Best Website Feedback Tools in 2021

11. Zoho Survey

SurveyMonkey free alternative

Zoho Survey is one of the services Zoho offers among its other tools. It offers surveys for multiple purposes like customer satisfaction, education, human resources, marketing, market research, employee satisfaction, and more. 

It is a Survey Monkey free alternative that allows 10 questions per survey and only 100 responses on each survey. 

Used for: Multi-channel distribution, feedback management, mobile survey

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: USD $9/month

Features:

  • Offers offline surveys and allows access to the data once online.
  • Helps create multilingual surveys in 33 languages so that you get feedback on a global level.
  • Comes with advanced reporting, email marketing, and distribution, panel management, and online polls.
  • Offers pre-built survey templates with a huge question library to customize them as per your need.
  • Create surveys using branching and skip logic with multimedia support.
  • Lets you personalize surveys as per company branding.
  • Supports integration with Zoho CRM, Slack, MailChimp, Webhooks, and more.
  • Has excellent reporting and analytics with BI tools integration.
  • Offers live results tracking.

Pros:

  • Automatically calculates NPS 
  • Multiple functionalities in the free version
  • Easy to set up and design surveys

Cons:

  • Limited integrations
  • Doesn’t accept responses when updates are made

Case Study:

Not available.

12. Survey Anyplace

Survey Anyplace assessment and feedback software

Survey Anyplace is another option as a survey monkey alternative used for assessment and feedback software. It is a code-free tool, so it doesn’t require coding knowledge to set it up. Companies like Eneco, Capgemini, and Accor Hotels have used Survey Anyplace for their requirements. 

Used for: Polls, surveys, forms, mobile-friendly surveys

Third-party integrations allowed: Yes

Good for: Small to large businesses

Price: Starts from $33/month

Features:

  • Formulas feature lets you perform calculations in your survey to provide respondents even more insightful feedback.
  • Offers personalized reports in PDF form.
  • Lets you archive surveys.
  • Comes with a simple dashboard to analyze feedback.
  • Offers features like data extraction, email marketing, offline response collection, and more.
  • You can create polls, forms, and surveys and customize them to make them into white label surveys.
  • Supports lead qualification.
  • Lets you create mobile surveys and supports multi-user collaboration.

Pros:

  • Optimum survey loading speed
  • Easy setup
  • Easy to use UI
  • Personalized PDF reports

Cons:

  • Stops giving access to existing surveys after subscription ends

Case Study:

The VP of Product Management at Elements. cloud, Ksawery Lisinski, wanted a survey tool that can generate PDF reports. He came across Survey Anyplace and was impressed by its features. 

In his words, “I was focussing on the functionality: I needed a survey, and I needed to generate a PDF report based on the survey results. In any case, we didn’t have the time, resources or expertise to build it ourselves…Your (Survey Anyplace) process for setting the trials and letting people experience the product was so good.”

13. Formstack

formstack

Another excellent Survey Monkey alternative addition to the list is – Formstack. It is a form builder that supports web form development. It offers a code-free experience for designing surveys that are web and mobile-friendly. 

Used for: Contact management, multi-channel survey deployment, calendar management

Third-party integrations allowed: Yes

Good for: Medium to large businesses

Price: Starts from $59/month

Features:

  • Comes with features like badge management, attendee tracking, contact management, document management, calendar management, etc.
  • Offers drag and drop survey creator to design surveys faster for real-time deployment.
  • Allows survey sharing on social media to bring in more leads. 
  • Supports integrations and collaboration with 50+ web apps, including Salesforce, PayPal, MailChimp, and more.
  • Comes with compliance tracking and archiving surveys.

Pros:

  • HIPAA compliant
  • Helps visualize survey data
  • Seamless payment integrations
  • Customizable dashboard
  • Intuitive UI
  • Conditional logic like skip and branching logic

Cons:

  • Doesn’t support triggers for date and time fields 
  • Unreliable WordPress plugin
  • Unstable integrations

Case Study:

Salesforce’s Real Estate Technology team was looking to streamline data collections across 150 locations. The team employed Formstack to deploy a single form consolidating into a “decision-tree” format. 

14. Lime Survey

Lime survey viable SurveyMonkey alternative

Lime Survey is an open-source survey tool which means it is free to use with a few features that are accessible under subscription. Some features are similar in both tools, making it a viable Survey Monkey alternative. It’s open-source, meaning anyone can modify the tool as individual needs.

Used for: Academic research, market research, employee and customer satisfaction surveys, polls

Third-party integrations allowed: Yes

Good for: Mid-sized to large businesses

Price: Starts from $10

Features:

  • Has a responsive user interface, which makes navigation easier. 
  • Data visualization in different forms like graphs, bars, charts, etc., for effective data analysis.
  • A vast survey question library to create accurate surveys.
  • Offers multiple hosting options, including self-hosting.
  • Create different types of surveys like market research surveys, employee and customer satisfaction surveys, polls, etc.
  • Customizable branding to create white label surveys.
  • Advanced targeting using custom URLs.
  • Comes with branching and skip logic.

Pros:

  • Supports rich media in surveys
  • Customizable branding for surveys
  • Different survey types

Cons:

  • Limited email handling
  • Hard to train employees due to the steep learning curve

Case Study:

Not available.

15. Paperform

Paperform

Last but not least in our list is Paperform. This form solution is a viable Survey Monkey alternative tool that helps businesses collect actionable customer insights. It doesn’t require coding knowledge to design product and payment pages. You can use rich media to deploy surveys to collect customer feedback. 

Used for: Advanced reporting, AI-based Sentiment Analysis, conducting a multi-channel survey

Third-party integrations allowed: Yes

Good for: Medium to large businesses

Price: Starts from $12.50/month

Features:

  • Condition your surveys with branching and skip logic to collect in-context and accurate customer insights.
  • Advanced targeting with customized URLs.
  • Allows customization of templates, themes, scoring, payment process integration, and more.
  • Offers e-Signature support.
  • Considers partial survey submissions.
  • Customizable logic helps set triggers to control when, where, and how frequently surveys appear on the website.
  • Sends survey summaries to respondents via emails.
  • Pre-built customizable survey templates to start collecting real-time feedback.
  • Integrates well with Slack, Trello, ActiveCampaign, MailChimp, and more. 

Pros:

  • Drag and drop editor
  • Creates media-rich surveys
  • Reports exported in CSV file format
  • Unique URLs to embed surveys
  • Allows receiving payment via payment integrations

Cons:

  • No free trial available

Case Study:

Bold City Legal, a law firm, used Paperform to save around 25+ hours for onboarding customers at once as compared to before. 

As Larissa Bodniowycz, attorney at BCL puts it – “Paperform has helped us create a dynamic intake system that saves us hours of time during client onboarding. For example, if we have a client come on board who needs a trademark registration, we have a specific intake form which allows us to receive exactly the information we need from them to get started.”

Over to You

Once you decide which tool is the ideal one for you, the whole process of creating and conducting sophisticated surveys would become easy and exciting. 

Make sure to choose a tool with all the basic and premium features like advanced reporting to make the feedback collection faster and streamlined. So, depending on your needs, you can choose a tool like Qualaroo with Sentiment Analysis capabilities or go with an open-source tool like Lime Survey.

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About the author

Shivani has more than 3 years of experience in the modern creative content paradigm and technical writing verticals. She has been published in The Boss Magazine, Reseller Club, and HR Technologist. She is passionate about Artificial Intelligence and has a deep understanding of how organizations can leverage customer support technologies for maximum success. In her free time, she enjoys Nail art, playing with her guinea pigs, and chilling with a bowl of cheese fries.

Do you want a free Survey & Feedback Software?

We have the world’s most versatile user research & feedback survey tool starting at $0

Do you want a free Survey & Feedback Software?

We have the world’s most versatile user research & feedback survey tool starting at $0