Recent Articles

Website Feedback Tools: What Works & What Doesn’t in [Current_Year]

If you’ve ever stared at your website analytics and wondered, “Why are people bouncing?”, welcome to the club. Numbers are great, but they don’t tell you what’s going on in your customers’ heads. That’s where website feedback tools come in. Or at least, that’s the idea. The truth is, most of them either annoy your...
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14 Key UX Metrics and KPIs You Must Track in 2025

Imagine turning every dollar invested into $100—that’s the power of user experience. Studies have shown that every $1 invested in user experience (UX) returns $100 (ROI = 9,900%). With soaring customer expectations, a seamless and engaging UX is no longer a luxury but a necessity. As Steve Jobs aptly stated, “Design is not just what...
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Feedback Section in Website: 13 Ideas That Work

Why are visitors leaving your website? What do they think about your product or booking process? Are they happy with the experience, or is something missing? If you’ve asked yourself these questions, you’re not alone.  In my experience, understanding what your visitors want is the key to improving your website and keeping them engaged. In...
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