Customer satisfaction (CS) is not just a key but like a blockchain-protected passcode that will allow you to access success as long as you know how to use it.
Qualaroo on Android: The Mobile Insights Trifecta is CompleteDecember 6, 2016
As customers evolve in how they engage with your brand and product, your insights methods need to keep pace—otherwise, you’ll lose that vital pulse on your audience and customer base. It’s no secret people are moving to mobile. In parallel, we’ve been releasing mobile insight capabilities at ludicrous speed. Over the past few months, we released native iOS surveys and pushed Call to Action and Lead Generation to mobile.
We’re now offering native Android surveys in beta, so you can survey your customers wherever they might be. With mobile browser surveys, native iOS surveys, and native Android Surveys, we’ve got you covered with the mobile insights trifecta.
Uncover insights from your Android customers in real-time without detracting from the user experience to generate feedback. All the same sweet features that our iOS platform has to offer are now on Android!
Qualaroo Mobile surveys are guaranteed to increase your app ratings and can be implemented anywhere in your app user experience: direct promoters to the App Store to share your strengths. With detractors, ask questions to identify key pain-points of your customers and take action.
Turn mobile into a true engagement point with your customers by adding Qualaroo Android surveys to the mix!
Join our Webinar on Dec 7th at 11:00am PST for more details
Mobile & Beyond: Qualaroo on Android & iOS
Never Stop Asking,
The Qualaroo Team
In-app feedback or users’ feedback is a prominent part of any app development process. As a developer, you get to know the flaws you have in your app, what users want, and what can be improved. Now, with the in-app feedback option, you give your app users the freedom of sharing their experience instantly.
The competition among online stores is colossal, so they have to fight for a place in the sun. Сreative solutions are essential here to increase customer engagement. You can constantly fill your site with new content and try different promotion formats. And this can have its effect, but it may not be sufficient for online stores and not persuade customers to purchase in your store. As opposed to classic content marketing, data-driven micro-content has performed well in recent years. It is an effective way to provide users with interesting and useful information, thereby increasing the value of an online store for customers.
In most cases, the ideal user journey and the actual user journey will differ, and getting users to follow through with the desired action will become almost impossible.
Measuring customer satisfaction is essential because happy and loyal customers are awesome assets for growing your business. Several ways exist to measure customer satisfaction and loyalty. One of the most trusted ways is calculating the widely prevalent benchmark figure: Net Promoter Score (NPS). It is highly regarded due to its simplicity, effectiveness, and ease-of-use.
The best way to ensure your survey feedback is legitimate and fits your purpose to the T is to make sure you survey the right candidates.
We are proud to announce that SoftwareSuggest, one of the largest independent software review platforms, has awarded Qualaroo as the ‘Best Value Software’ for Fall 2020.
Intuition can help in making business decisions but when it comes to understanding user behavior and conversions online, user experience research methodologies like A/B testing is what you go for. If you don’t test, you cannot know what is working and what isn’t for your users. And A/B testing helps you to determine that.
Qualaroo has been positioned as one of the best survey software companies of 2021 by the widely renowned SaaS review website, Digital.com!