CSAT surveys are the standard way to gauge the happiness of the customer with your product or service. They give customers a voice. CSAT data can be qualitative and/or quantitative. There are customer satisfaction survey designs that gauge the emotional CSAT on a figurative scale, as well as those that calculate definite numeric scores. But what kind of CSAT survey gets you reliable responses and data?
Qualaroo on Android: The Mobile Insights Trifecta is CompleteDecember 6, 2016
As customers evolve in how they engage with your brand and product, your insights methods need to keep pace—otherwise, you’ll lose that vital pulse on your audience and customer base. It’s no secret people are moving to mobile. In parallel, we’ve been releasing mobile insight capabilities at ludicrous speed. Over the past few months, we released native iOS surveys and pushed Call to Action and Lead Generation to mobile.
We’re now offering native Android surveys in beta, so you can survey your customers wherever they might be. With mobile browser surveys, native iOS surveys, and native Android Surveys, we’ve got you covered with the mobile insights trifecta.
Uncover insights from your Android customers in real-time without detracting from the user experience to generate feedback. All the same sweet features that our iOS platform has to offer are now on Android!
Qualaroo Mobile surveys are guaranteed to increase your app ratings and can be implemented anywhere in your app user experience: direct promoters to the App Store to share your strengths. With detractors, ask questions to identify key pain-points of your customers and take action.
Turn mobile into a true engagement point with your customers by adding Qualaroo Android surveys to the mix!
Join our Webinar on Dec 7th at 11:00am PST for more details
Mobile & Beyond: Qualaroo on Android & iOS
Never Stop Asking,
The Qualaroo Team
Many people, including some professional researchers, use the words survey and questionnaire synonymously. But, there is a difference between the two terms.
Qualaroo is proud to add one more feather in our cap: we have been ranked quite highly by the widely renowned SaaS review website, SoftwareWorld!
Criticism is the best gift your company can receive.
Targeting customers accurately is no walk in the park, especially in these days of heightened competition. It takes keen business acumen to attract and convince the right customer to adopt your product or service.
Guide your business through choppy waters with a steady hand by understanding exactly what your potential customers are looking for!
Do you exactly know what your customers desire?