Contextual Customer Insights

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Creating a Customer Satisfaction Survey: Best Practices and More

Creating a Customer Satisfaction Survey: Best Practices and More

One of the most important metrics that instantly show how well your customers are satisfied with what you offer is the customer satisfaction score or CSAT score. CSAT surveys are the standard way to gauge the happiness of the customer with your product or service. They give customers a voice. CSAT data can be qualitative and/or quantitative....
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23 Tips to Improve Mobile App Conversion Rate in 2023

23 Tips to Improve Mobile App Conversion Rate in 2023

Conversion rate is the indicator of your app’s effectiveness in the market and can guide you towards your goal. Mobile apps took over the world even before the global pandemic. In 2018, total app revenue was calculated to be a staggering USD 108 billion. According to BoA, the number is expected to grow double by...
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17 Game-Changing UX/UI Tools for Designers & Researchers in 2024

17 Game-Changing UX/UI Tools for Designers & Researchers in 2024

As a UX/UI designer, you may have good ideas, but ideas alone don’t create unique user experiences and engaging interfaces. You need a reliable tech stack and robust UX/UI tools to efficiently sketch, design, prototype, and test your interfaces. But where do you find such tools? How do you avoid wasting time and money on...
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Best Live Chat Software Solutions To Consider In 2023

Best Live Chat Software Solutions To Consider In 2023

Are you searching for the best live chat software that meets your customer service and support needs? If that’s a YES, then you’ve landed on the right page. There are a lot of businesses that search for the best live chat software options in the market. That’s because they’ve understood the benefits it brings to...
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Qualaroo Rated as the ‘Best Value Software’ for Fall 2021 by Softwaresuggest

Qualaroo Rated as the ‘Best Value Software’ for Fall 2021 by Softwaresuggest

Another Category, Another Recognition. We are proud to announce that SoftwareSuggest, one of the largest independent software review platforms, has awarded Qualaroo as the ‘Best Value Software’ for Fall 2020. Qualaroo was also ranked among the Top survey softwares of 2022 and Best Market Research Software of 2021 by SoftwareSuggest. We are always striving to...
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