Recent Articles

9 Proven Ways to Get More Customer Feedback on Social Media

Is Social Media Truly the Customer Feedback Hub of Choice? Social media can be pretty useful when it comes to collecting feedback from customers because it: Has a large and diverse audience of potential and existing customers Allows you to communicate with your customers in real-time and in various formats Enables you to monitor and...
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Survey vs. Questionnaire: Definitions, Differences, and When to Use

Many people, including some professional researchers, use the words survey and questionnaire synonymously. But, there is a difference between survey vs. questionnaire. In some cases, using these two words interchangeably isn’t a big deal because the context usually clears things up. However, in other cases, a slight mishap can impact the message. That’s why researchers,...
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Top 11 benefits of customer feedback in 2024 with real-life examples

We all understand the primary benefits of customer feedback. Then how is this blog any different from the others out there? Because we won’t bore you with the things you already know. We will show how real-life brands are taking advantage of customer feedback and then straight up give you essential points from our expert...
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