Dwayne Charrington, Author at Qualaroo Blog - User Research and Customer Feedback Trends

Articles by Dwayne Charrington

Last modified: December 11, 2023

9 Product Experience Software to Boost User Engagement & Sales

Have you ever wondered how companies like Amazon and Google hook their customers and earn their unwavering loyalties? The answer lies in Product Experience Management (PXM). It is a holistic approach to managing the product experience across the entire customer journey – from discovery to post-purchase. But how do you create a great product experience? ...

Last modified: December 8, 2023

10 Best Employee Survey Tools to Boost Engagement in 2024

While it’s a mainstream idea to focus on your customers, why should you give equal attention to employees, too? I think the answer can be found in a quote by the CEO of Campbell’s Soup, Doug Conant, “To win in the marketplace, you must first win in the workplace.” To keep employees happy, you need...

Last modified: December 6, 2023

8 Best GetFeedback Alternatives to Try in 2024

Are you in search of the best GetFeedback alternative? I got you. GetFeedback is, undoubtedly, an exceptional tool for collecting customer feedback and gaining insight into changing customer trends. But, you might be missing out on opportunities if you completely rely on GetFeedback for collecting customer insights. There are a bunch of other excellent survey...

Last modified: December 6, 2023

10 Leading Enterprise Feedback Management Software & Tools

In today’s dynamic business landscape, staying ahead of the competition is a challenge every industry leader must embrace. One thing that can give you an edge is rich and actionable customer feedback. For this, you need to have a reliable enterprise feedback tool in your tech stack along with customer experience strategies to see desired...

Last modified: April 5, 2024

10 Best Free Online Survey Makers in 2024

I know how important it is to collect feedback from customers and users. Online surveys are one of the most effective ways to do that, but they can also be expensive and time-consuming to create and manage. That’s why I have tried many paid and free survey makers throughout my career, and I want to...

Last modified: December 1, 2023

5 Best Pendo Alternatives for In-App Feedback in 2024

Having worked on multiple products, I couldn’t overstate the importance of finding the right tool to gather user feedback and enhance user experiences. For this purpose, I tried Pendo software a while back, but it didn’t work out for me. Since then, I have encountered some incredible in-app feedback tools that are easily the top...

Last modified: February 13, 2024

10 Best 360-Degree Feedback Software in 2024

Did you know that the global market size of 360-degree feedback software is projected to grow to $2,136.0 million by 2030? With such staggering numbers, it’s evident that utilizing 360-degree feedback software has become increasingly imperative as businesses prioritize employee growth and overall productivity. But the challenge lies in finding the best option for your...

Last modified: December 1, 2023

35 Event Survey Questions for Optimal Event Feedback

In the post-pandemic era, events have become an essential part of our lives. And with every passing day, the expectations of attendees are getting higher. It means that event organizers have to up their game to meet attendees’ expectations. That’s where event survey questions come in handy. Event survey questions are a great way to...

Last modified: December 11, 2023

10 Essential Patient Feedback Software Tools for 2024

Keeping up with your patients’ expectations is a challenge every healthcare professional must embrace. One thing that can help you is the patient feedback. For this, you’ll need cutting-edge patient feedback software in your healthcare toolkit, complemented by patient experience strategies to achieve the outcomes you seek. As an experienced professional who has explored numerous...

Last modified: January 18, 2024

40 Employee Survey Questions For Maximizing Engagement

You know what’s too good to be true but is true? A workplace where employees are satisfied, motivated, passionate, and fully committed to their roles. It’s not a utopian fantasy; it results from good old-fashioned employee engagement. Your employees thrive in a nurturing and positive environment, which motivates them to engage in the workplace. But...