Author

Dwayne Charrington

Expert Writer |

Dwayne Charrington is an expert writer in customer feedback management, UX design, and user research. He helps businesses understand user intent and enhance the customer experience. Dwayne covers feedback management, lead generation, survey accessibility, and the impact of AI and VR on user interaction. He shares insights on creating effective surveys, improving navigation, and using A/B testing for smarter decisions. Additionally, he focuses on optimizing mobile experiences and champions privacy-by-design, ensuring users feel satisfied, secure, and valued.

Articles by Dwayne Charrington

Last modified: April 3, 2025

Mobile App Survey Guide: Questions, Tips & Templates

With the amount of global email users expected to reach a total of 4.6 billion, how many of those emails do you think actually get opened? The truth is, not many. Relying on email to collect feedback is a risky move, which is why I’ve seen mobile surveys take off in recent years. In every...