Types of Net Promoter Score (NPS) Surveys: A Complete Guide
Net Promoter Score (NPS) surveys aren’t just a handy tool—they’re a game-changer for businesses looking to build customer loyalty and boost growth. According to research, companies with the highest NPS in their industry grow revenues roughly 2.5 times faster than their competitors. That’s a big deal, and it highlights just how impactful these surveys can...