Conversion rate is the indicator of your app’s effectiveness in the market and can guide you towards your goal.
Qualaroo/Google Analytics Integration Driving Insights and Conversions for Leading Analytics FirmMarch 12, 2013
There has been a lot of excitement about our recent integration that ties Qualaroo feedback to actual user behavior tracked in Google Analytics. In fact, E-Nor, a leading web analytics consulting firm, wrote a detailed blog post on exactly how they are using it. If you’re not familiar with E-Nor, you’ll recognize their clients such as Sony, Intuit, ADP, VMware, MIT, and SanDisk.
E-Nor is using a Qualaroo Nudge to ask their client’s visitors if they were able to accomplish the goal they had when they came to the site. Then they use the events that Qualaroo recorded in Google Analytics to create a segment, along with the channel that brought the visitors to the site and other behavioral data. The free text comment that the respondents were invited to provide made the issues that prevented them from accomplishing their goals even more clear.
This is a great example of combining quantitative and qualitative data, and the method is well worth studying. Read the full post here.
Qualaroo has been positioned as one of the best survey software companies of 2021 by the widely renowned SaaS review website, Digital.com!
CSAT surveys are the standard way to gauge the happiness of the customer with your product or service. They give customers a voice. CSAT data can be qualitative and/or quantitative. There are customer satisfaction survey designs that gauge the emotional CSAT on a figurative scale, as well as those that calculate definite numeric scores. But what kind of CSAT survey gets you reliable responses and data?
Many people, including some professional researchers, use the words survey and questionnaire synonymously. But, there is a difference between the two terms.
Qualaroo is proud to add one more feather in our cap: we have been ranked quite highly by the widely renowned SaaS review website, SoftwareWorld!
Criticism is the best gift your company can receive.
Targeting customers accurately is no walk in the park, especially in these days of heightened competition. It takes keen business acumen to attract and convince the right customer to adopt your product or service.
Guide your business through choppy waters with a steady hand by understanding exactly what your potential customers are looking for!