This comparison starts with what Qualaroo does, then checks Survicate against it, feature by feature.
Qualaroo is in-context feedback software built around the Nudge™, a microsurvey that appears while someone is using your website, app, or even a prototype. It feels helpful, not pushy. Every plan also includes the full ProProfs Survey Maker for longer surveys. Survicate is a survey platform that works across many channels. It also has a searchable research repository that pulls together surveys, support tickets, and calls. Both ask a question at the right moment. The differences that affect your bill and your workflow are below.
Choose Qualaroo
Get the complete feedback toolkit under one subscription: microsurveys that appear right inside your product, built-in heatmaps and session replay to show what people did, prototype testing before any code is written, the full ProProfs Survey Maker for longer surveys, unlimited surveys, unlimited responses on every paid plan, and 24/7 Awesome Human Support. Survicate has no built-in heatmaps or session replay, no prototype testing, no bundled second survey tool, and a response limit on every plan.
Choose Survicate
If you want one searchable place for surveys, support tickets, reviews, and call transcripts. Keep in mind that its AI chat and data points are capped by plan.
At a Glance
| What matters | Qualaroo | Survicate |
|---|---|---|
| How responses are charged | Unlimited responses from Essentials up ($19.99/mo) | Metered on every plan, including a negotiated Enterprise pool |
| Free plan | $0 forever, unlimited surveys, 50 responses/mo, same core feature set as paid plans | $0 forever, 25 responses/mo, capped at 300 across active surveys |
| In-app surveys (inside your product) | The Nudge shows while someone is actively using your website, app, or product | In-product surveys, the same core idea |
| Prototype testing (before anything is built) | Figma, InVision, Adobe XD, Marvel, and Axure, via Nudge for Prototypes | Not offered |
| Built-in click and scroll maps and visit recordings (heatmaps and session replay) | Auto-generated heatmaps plus full session recordings, one script | No native recorder; imports from a third-party tool like Glassbox on Pro+ |
| See who answered (Identify API) | Ties responses to a real, named user by email or ID, with include/exclude control | Native respondent identification from the free plan; extra profile details only from Pro |
| AI for writing surveys and reading answers | AI Survey Creator suite plus AI Sentiment Analysis and word-cloud generation, every plan | AI survey creation on every plan; AI categorization and sentiment only from Growth |
| Multiple tools, one subscription | Nudge, heatmaps, session replay, and the full ProProfs Survey Maker (1,000,000+ question bank), all included on every plan at no added cost | One survey builder; no Survey Maker equivalent, and no built-in heatmaps or session replay |
| Kiosk mode (survey on a shared tablet) | Kiosk mode in the bundled Survey Maker, plus an auto-restart mode for prototype demos | General-purpose kiosk mode across any survey, included free |
| Question types | 30+ types: 10 in the Nudge plus 20+ in the bundled Survey Maker, with a 1,000,000+ question bank | 15+ types in one builder, with no second tool for long-form studies |
| Surveys in other languages | 70+ languages, every plan | Included from Growth |
| Control over who sees the survey | URL, domain, behavior, scroll, exit intent, cookies, custom variables, A/B testing | Behavior and URL targeting on every plan; event, JS, and cookie targeting from Pro |
| Connections to other tools | A full catalog: Salesforce, HubSpot, Segment, Slack, Google Analytics, Tableau, Intercom, Zapier, and more | 25+ at Growth, 44+ at Pro and Enterprise; none on Free beyond the Intercom channel |
| Team members (admins and creators) | Unlimited admins and creators from Essentials | Seat-capped: 5 (Starter), 10 (Growth), custom above that |
| Mobile app toolkit (SDK) | Mobile Nudge on every plan; a full developer toolkit at Enterprise | iOS, Android, React Native, Flutter, and Unity toolkits on every plan. Survey changes can take up to 60 seconds to reach a device, and the SDK adds 2 to 3MB to your app |
| Support | 24/7 phone, chat, and email; call 855-PROPROF (855-776-7763) and a real person answers, plus a dedicated remote learning officer | Live chat, roughly 8 AM to 11 PM CET; phone only at Enterprise |
| Other tools from the same company | Bundled inside connected ProProfs suites: chat, help desk, CRM, knowledge base | Standalone SaaS company, no connected suite |
Survey Channels and Reach
Where you can ask matters as much as what you ask. Qualaroo reaches people before launch (prototypes), during use (in-product microsurveys), and afterward (email, link, QR code, web forms, and kiosk mode). Survicate covers most of that, but not prototypes.
| Channel | Qualaroo | Survicate |
|---|---|---|
| In-app surveys (inside your product) | The Nudge appears while someone is actively using your website, app, or product, no separate email needed | In-product surveys work the same way |
| Website & marketing pages | Included | Included |
| Mobile app surveys (via a developer toolkit, or SDK) | Mobile Nudge on every plan; a full developer toolkit for deeper native app integration at Enterprise | iOS, Android, React Native, Flutter, and Unity toolkits on every plan, but survey changes can take up to 60 seconds to reach a device |
| Email, link, QR code & web forms | Included, plus a persistent sidebar feedback button | Included, but without a persistent sidebar feedback button |
| Exit intent (a popup right before someone leaves) | Included | Included |
| Prototype testing (before anything is built) | Figma, InVision, Adobe XD, Marvel, Axure: all via a pasted public link, with no plugin or embed | Not offered |
| Kiosk mode (survey on a shared tablet) | Kiosk mode in the bundled Survey Maker, plus an auto-restart mode for prototype demos | General-purpose kiosk mode across any survey, from the free plan |
Qualaroo: The Nudge shows up inside your website, web app, or native mobile app while someone is actually using it, and Qualaroo adds a channel Survicate doesn't have at all: pre-launch prototypes. Figma, InVision, Adobe XD, Marvel, and Axure all connect the same way: paste a public or shareable link, with no embed or developer help needed. Business and up also add a sidebar feedback button for always-on collection.
Survicate: Covers the same core channels and has more developer toolkits for native mobile apps (React Native, Flutter, and Unity as well as iOS and Android). Its docs note that survey changes can take up to 60 seconds to reach a device, and the SDK adds 2 to 3MB to your app. Its kiosk mode works on any survey from the free plan, which helps at events or a retail counter. Qualaroo covers this through the Survey Maker's kiosk mode, plus an auto-restart mode for prototype demos.
Qualaroo wins on reach. It covers every channel Survicate does (website, web app, mobile app, email, link, QR code, web forms, and kiosk mode) and adds prototype testing before anything is built, plus a persistent sidebar feedback button. Survicate's mobile toolkit also adds 2 to 3MB to your app and can take up to 60 seconds to show survey changes. If you want to hear from people before, during, and after launch, Qualaroo is the one to pick.
Audience Targeting
This is where you decide who gets asked: which pages, which visitors, and when. Qualaroo gives you a lot of targeting control, even on lower plans.
| Who Sees the Survey | Qualaroo | Survicate |
|---|---|---|
| Show only on certain pages or URLs | Included | Included |
| Behavior, scroll & time on page | Included | Included |
| Target by saved visitor details (cookies and attributes) | Included | From Growth |
| Target by something a visitor did (event-based) | Behavior targeting on every plan; deeper rule-based targeting at Enterprise | Available from Pro |
| A/B testing (show two versions, see which works better) | Included on every plan | Pro plan and up |
| Pace out how many people get asked | Frequency controls (once per visitor, recurring), every plan | Dedicated pacing and sampling controls, but only from Pro ($349/mo) |
Qualaroo: Targets by URL, page, behavior, scroll depth, exit intent, cookies, and custom user data. It also runs A/B tests (two versions of a survey, to see which gets more responses) at no extra cost on any plan.
Survicate: Covers the basics and keeps its stronger controls (action-based targeting, cookie-based rules, and response pacing) for Pro and up.
Qualaroo wins on targeting. You can target by URL, page, behavior, scroll depth, exit intent, cookies, and custom user data, and run A/B tests on every plan. Survicate keeps its sharper controls (action-based targeting, cookie-based rules, and response pacing) for Pro and up, so you pay more to get similar control.
Respondent Identification
By default, survey answers are anonymous. The Identify API is a small piece of code that tells Qualaroo who is answering, such as “Jane from Acme Inc.”, instead of “anonymous visitor.”
| Who Answered | Qualaroo | Survicate |
|---|---|---|
| Tie a response to a real name or email | Yes, with one line of code | Yes, with a similar code snippet |
| Target logged-in, anonymous, or both | One toggle | Available |
| Include or exclude specific people by name | Included | Not a named control |
| See responses by name, plan, or customer ID | In dashboard and CSV export | Available in the dashboard |
| Add extra details to a person's profile | Custom variables, every plan | Deeper option, but only from Pro ($349/mo) |
Qualaroo: The Identify API links a response to a real, named person with one line of code. You can also include or exclude specific people by rule, not just by broad group.
Survicate: Covers the same core identification. From Pro, it adds richer profile details for a known person, which can go further than Qualaroo's approach.
Qualaroo wins on knowing who answered. The Identify API links each response to a named person and lets you include or exclude specific people, even on the free plan. Survicate's extra profile details only arrive at Pro (about $349/mo).
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Heatmaps and Session Recordings
This is the widest gap between the two products.
| Click and Scroll Data | Qualaroo | Survicate |
|---|---|---|
| Heatmaps (color maps of clicks and scrolls) | Auto-generated per page: clicks, scroll depth, drop-off | Not offered |
| Visit recordings (session recordings) | Full recordings, configurable duration | Imported from a third-party tool like Glassbox, Pro plan |
| One piece of code for survey and behavior data | Yes | No, behavior data comes from a connected tool |
| Works on | Website, mobile site, web app | Wherever the imported tool covers |
Qualaroo: One script covers the Nudge, auto-generated heatmaps, and full session recordings on your website, mobile site, and web app. Click data and the 'why' answers sit in the same dashboard, with no second vendor.
Survicate: Has no built-in heatmap or recording tool. On Pro and Enterprise it can bring in recordings from a third-party tool such as Glassbox. So behavior data is available, but as an import, not a built-in feature.
Qualaroo wins clearly. Heatmaps and session replay are built in and run from the same script as the survey, so you see what people did and why they said it, in one dashboard. Survicate has no built-in heatmap or recording tool, so you need a second vendor or a Pro-tier import to get close.
AI Survey Creation and Analysis
Both platforms lead with AI. Qualaroo's AI does more with your survey answers on every plan. Survicate's AI can search across more data sources.
Qualaroo's AI Survey Creator covers seven named capabilities:
- AI Question Writer: drafts questions from a prompt
- AI Smart Targeter: recommends who to target and where
- AI Branch Logic Router: builds skip logic automatically
- AI Sentiment Analyst: scores every open-text response as positive, neutral, or negative as it lands
- AI Response Summarizer: condenses open-text answers into themes
- AI Keyword Visualizer: surfaces recurring words as a word cloud
- AI Insights Engineer: surfaces patterns across responses
| What the AI Does | Qualaroo | Survicate |
|---|---|---|
| Writing questions, choosing who sees them, and follow-up rules | AI Question Writer, Smart Targeter, and Branch Logic Router, included on every plan, even Free | “Create surveys with AI” on every plan, but it covers survey writing only; no AI targeting or follow-up rules listed |
| Reading the mood of answers (sentiment) and word clouds | Included on every plan, including Free | Growth plan and up |
| AI Assistant That Searches All Your Feedback Sources | Coming Soon | 3 to 15+ AI chats depending on tier, with a cap set by your plan |
| Summaries of written answers | AI Response Summarizer, included | AI chat can summarize on request |
Qualaroo: Runs its full AI Survey Creator suite on every plan, including the $0 free plan. It writes questions, suggests targeting, builds branch logic, scores sentiment, summarizes answers, builds word clouds, and finds patterns. It can also handle the setup between writing a question and deciding who sees it, so you spend less time configuring targeting and follow-up rules yourself.
Survicate: Includes AI survey creation on every plan too, but keeps AI categorization and sentiment scoring for Growth and up. Its standout is an AI chat assistant that searches the Research Hub, surveys, tickets, reviews, and calls together. Qualaroo's AI doesn't reach that far. Survicate's chats are capped by plan.
Qualaroo wins on AI you can use every day. The full suite for writing questions, sentiment, summaries, word clouds, and insights comes with every plan, including free. Survicate's Research Hub assistant searches more sources, but its chats are capped by plan, and its sentiment and categorization tools start at Growth.
Long-Format Survey Capability
This is where Survicate has nothing to match: every Qualaroo plan, including Free, includes the full ProProfs Survey Maker at no extra cost. The quick Nudge and the full-length link or email survey run under one subscription.
| What's Included | Qualaroo + Survey Maker | Survicate |
|---|---|---|
| Second tool included | ProProfs Survey Maker, included on every plan | No bundled second product; one unified builder |
| Question bank | 1,000,000+ ready-to-use questions | No comparable question bank |
| Templates | 200+ templates across the Nudge and the Survey Maker, plus a 1,000,000+ question bank to build from | 400+ templates, but all in one builder, with no second tool for long surveys and no comparable question bank |
| Build surveys in Excel and import them | Import and build surveys from Excel | Not a named capability |
| File uploads as answers | Included | Not confirmed as a standalone capability |
Qualaroo: Every plan already includes ProProfs Survey Maker. A team that needs both a two-question in-app Nudge and a full customer-satisfaction study never has to buy or learn a second tool. The bundle also adds a 1,000,000+ question bank, offline authoring from Excel, and file-upload answers. Survicate's single-product platform offers none of these.
Survicate: Uses one builder for every survey, short or long. That is simpler to learn, but there is no second tool for deeper long-form studies. It has more templates by raw count (400+ against Qualaroo's 200+ combined), but Qualaroo's question bank is far larger.
Qualaroo wins this one without much of a contest. A two-question Nudge and a full customer-satisfaction study run under one login, one subscription, and one bill, with a 1,000,000+ question bank behind them. Survicate would need a second vendor for the longer survey.
Question Types and Survey Builder
Counted product by product, this is close. Counted as a full subscription, it isn't.
| Survey Building | Qualaroo | Survicate |
|---|---|---|
| Question types (Nudge plus Survey Maker) | 30+ types: 10 tuned for a fast in-moment ask, plus 20+ for long-form studies, every plan | 15+ types in one builder, with no separate long-form tool |
| Follow-up rules (skip or show questions based on the last answer) | Included | Standard logic included; a drag-and-drop logic builder from Pro |
| Surveys in other languages | 70+ languages, every plan | Included from Growth |
| Your own look (colors, logo, text) | Color, logo, and custom text from Essentials; $300/yr White Label add-on on any plan | Custom end screens from Growth; custom CSS and domain from Pro |
| Where the pop-up appears on screen | Left, right, top, bottom, center | Full-page and embedded formats only |
Qualaroo: 30+ question types in total: 10 in the Nudge, built for speed, and 20+ in the Survey Maker, backed by a 1,000,000+ question bank. Branding is available from a low tier, from color matching to a white-label add-on, and surveys run in 70+ languages on every plan.
Survicate: Has 15+ question types in a single builder, with no second tool for long-form studies. Multilingual surveys start at Growth. Custom CSS and a custom domain start at Pro.
Qualaroo wins on question formats and building options: 30+ question types across the Nudge and Survey Maker, 70+ languages on every plan, and branding from a low tier. Survicate's single builder has 15+ types, with multilingual surveys starting at Growth and custom CSS and domain at Pro.
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Reporting and Data Export
Both report on responses. Qualaroo gets you to export at a much lower price point.
| Results | Qualaroo | Survicate |
|---|---|---|
| Results dashboard | New-response highlighting, favorites, filtering | Available |
| Download results as a spreadsheet (CSV or Excel) | From the Business plan | From the Pro plan; not on Free, Starter, or Growth |
| Auto-send data to other tools (API & webhooks) | A two-way connection, plus automatic alerts, on Enterprise | Automatic alerts and a one-way connection, Pro and up |
| Hidden fields (internal notes only your team sees) | Enterprise | Not a named capability |
Qualaroo: Response dashboards highlight new activity and let you favorite and filter. CSV/Excel export starts at Business. Enterprise adds a two-way connection to other tools, automatic alerts, and hidden fields for internal notes and sorting.
Survicate: Covers dashboard basics and adds a way to send data to other tools automatically from Pro. But data export is not available on Free, Starter, or Growth, which is a real gap for teams not yet on Pro pricing.
Qualaroo wins on results. You get the dashboard and CSV/Excel export from Business (about $50/mo), while Survicate makes you wait until Pro (about $349/mo). Above that, both platforms let you connect data to other tools automatically.
Integrations
Your feedback is only useful if it reaches the tools your team already works in. Qualaroo connects to your CRM, chat, analytics, and marketing tools, and to thousands more apps through Zapier.
| Integrations | Qualaroo | Survicate |
|---|---|---|
| Full list of connected tools | Salesforce, HubSpot, Pipedrive, Marketo, Segment, Slack, Microsoft Teams, Google Analytics, Tableau, Intercom, Optimizely, Mailchimp, FullStory, Notion, Mixpanel, Google Tag Manager, Adobe Analytics, Google Sheets, and more | 25+ only from Growth and 44+ only at Pro and Enterprise; none on Free beyond the Intercom channel |
| Customer and marketing tools (CRM) | Salesforce, HubSpot, Pipedrive, Marketo, Mailchimp, and more; deeper connections at Enterprise | Salesforce, HubSpot, and more, only from Growth up |
| Connect to thousands of other apps (Zapier) | Included: no-code connections to thousands of apps, such as Google Sheets, Microsoft Teams, Gmail, and Drip, plus a Slack alert for every new response | Included |
Qualaroo: Connects to the tools your team already uses: Salesforce, HubSpot, Pipedrive, Marketo, Segment, Slack, Microsoft Teams, Google Analytics, Tableau, Intercom, Google Sheets, and more. Zapier adds thousands of other apps with no code. The deepest CRM connections are on Enterprise.
Survicate: Also connects broadly, but most of it sits behind higher tiers: none on Free beyond the Intercom channel, 25+ from Growth, and 44+ only at Pro and Enterprise.
Qualaroo wins on connecting your feedback to the tools you already use: your CRM, chat, analytics, and marketing tools, plus thousands more apps through Zapier, with no response meter attached. Survicate's bigger raw count only appears at its Pro and Enterprise tiers.
User Seats and Permissions
Qualaroo wins seat economics; both keep advanced admin controls for their top tier.
| Team Access | Qualaroo | Survicate |
|---|---|---|
| Admins and creators | Unlimited from Essentials | 5 seats (Starter), 10 (Growth), custom above |
| Many websites and users | Unlimited at Enterprise | Custom at Enterprise |
| Control who can see or edit what (roles & permissions) | Enterprise | Not a named separate control at lower tiers |
| Separate Teams for Each Department | Enterprise | Teams and workspaces are available only at higher tiers; lower tiers are limited to 1 team and 1 workspace, so departments may need to share the same setup |
| Single sign-on (log in with your company account) | Enterprise | Enterprise |
Qualaroo: Admin and creator seats are unlimited from Essentials (about $20/month). A growing team pays no per-seat fees until Enterprise-level controls (roles and permissions, shared teams, single sign-on) matter to you.
Survicate: Caps seats at 5 on Starter and 10 on Growth, with one team and workspace on lower tiers. A team that outgrows those numbers has to upgrade just to add people, not to get new features.
Qualaroo wins on team costs. Admins and creators are unlimited from its cheapest paid plan (about $20/mo), so your team can grow without per-seat fees. Survicate caps seats at 5 on Starter and 10 on Growth.
Pricing and Response Limits
The single biggest structural difference between these two tools.
| Plan | Qualaroo | Survicate |
|---|---|---|
| Free | $0 forever, 50 responses/mo, same core feature set as every paid plan | $0 forever, 25 responses/mo, capped at 300 across active surveys, 3 teammates |
| Entry paid tier | Essentials: $19.99/mo billed annually, unlimited responses | Starter: from $89/mo, monthly billing only |
| Mid tier | Business: $49.99/mo billed annually, 100k pageviews/mo | Growth: from $56/mo per Survicate's help center, though its live pricing page shows $114/mo for 250 responses; annual |
| Top tier | Enterprise: from $149.99/mo, annual only | Pro: from $349/mo; Enterprise: from $569/mo, custom pool |
| Limit on responses | None from Essentials up | Metered on every tier, including a negotiated Enterprise pool |
| Money-back guarantee | 15 days, every plan | Not published as standard |
Qualaroo: Prices around tracked pageviews and email sends, not feature access. A tracked pageview only counts when a Nudge actually shows. Every plan, including the $0 free plan, has the same Nudge, Identify API, Heatmaps and Session Replay, AI Sentiment Analysis, and multilingual surveys. Every paid plan has a 15-day money-back guarantee.
Survicate: Prices around a response pool at every tier, from Starter to the custom Enterprise pool, plus a separate data-point allowance. Starter allows overages at extra cost. On Growth and up, the pool resets each billing period.
Qualaroo wins on pricing you can predict. No plan limits responses, and entry pricing is lower ($19.99 against $89/mo). Its free plan also gives you unlimited surveys, heatmaps, and session replay, while Survicate's free plan stops at 25 responses a month.
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Customer Support
| Support | Qualaroo | Survicate |
|---|---|---|
| Live chat | Under 2 minutes, available 24/7, every plan | Roughly 8 AM to 11 PM CET |
| Phone support | Real product experts, Mon to Fri, 8 AM to 6 PM ET, at 855-PROPROF (855-776-7763) | Reserved for Enterprise |
| Email support | A response within one business day, guaranteed | Standard email support |
| Help articles and guides | 1,000+ help articles and video guides | Help documentation available |
| Help getting started | 1-on-1 call from Business, dedicated Success Manager | Self-serve to guided by tier; CSM at Enterprise |
Qualaroo: Support comes through four channels: live chat that replies in under 2 minutes, 24/7, on every plan; phone with real product experts Monday to Friday, 8 AM to 6 PM ET, at (855) 776-7763; email with a guaranteed reply within one business day; and a help center with 1,000+ articles and video guides. Business and up add a 1-on-1 onboarding call with a dedicated Success Manager. Enterprise adds concierge support and a named account manager.
Survicate: Support is chat-first, staffed from about 8 AM to 11 PM CET, with a fast average first response. Phone access and a dedicated success manager are only on Enterprise.
Qualaroo wins on support. Live chat runs 24/7 on every plan and replies in under 2 minutes. Real product experts answer the phone at 855-PROPROF (855-776-7763), and email gets a guaranteed reply within one business day. Survicate keeps phone support for Enterprise and staffs chat from about 8 AM to 11 PM CET.
Tools Beyond Surveys
Survicate is a focused, standalone platform, and a good one. Qualaroo is part of a wider set of ProProfs tools that goes beyond feedback into chat, support, knowledge base, and CRM, all under one account.
| Extra Tools | Qualaroo | Survicate |
|---|---|---|
| Core feedback tool | Yes | Yes |
| Live chat & help desk | Included in the Customer Delight Suite | Not offered; needs a separate tool |
| Help-article site (knowledge base) | Included in the Customer Delight Suite | Not offered; needs a separate tool |
| Customer database (CRM) | BIGContacts CRM, in the Customer Growth Suite | Not offered; needs a separate tool |
| How it is sold | Two named suites from $499/mo | Standalone platform; integrates with your existing tools |
Qualaroo: Sits inside two ProProfs suites. The Customer Delight Suite includes Qualaroo, Live Chat, Knowledge Base, Survey Maker, and Help Desk. The Customer Growth Suite adds BIGContacts CRM and Picreel. Both start at $499/month, so feedback, support, and CRM share one login instead of five separate tools.
Survicate: Is a focused, standalone feedback platform with no suite of its own. It makes up for that with a bigger integration catalog (44+ tools) and its own Research Hub, so it connects to the tools you already use instead of replacing them.
Qualaroo wins if you want more than surveys. Its ProProfs suites connect feedback with chat, help desk, knowledge base, and CRM under one login. Survicate is a solid standalone tool, but it is only a survey tool.
Which Should You Choose?
Here is the simplest way to decide.
Pick Qualaroo to Collect Feedback Right Where People Use Your Product
Qualaroo covers the whole feedback job under one subscription: microsurveys inside your product, built-in heatmaps and session replay, prototype testing before launch, the full ProProfs Survey Maker for longer surveys, unlimited surveys, and unlimited responses on paid plans. It is also easier to grow into. There is no response meter, no per-seat charge for admins and creators, and no second vendor for long surveys. And 24/7 Awesome Human Support is there whenever you need it.
Pick Survicate if You Need a Research Hub
If you want one searchable hub for surveys, support tickets, reviews, and call transcripts, Survicate does something Qualaroo doesn't. Its AI chat and data points are capped by plan, and you would need separate tools for heatmaps, session replay, and long surveys.
Qualaroo asks the right question at the right moment, shows you what people did, and never raises your bill for a good response rate. If your response volume outgrows a metered plan, Qualaroo is easier to budget for.
Switching From Survicate
Plan for a couple of weeks, depending on how many surveys and integrations you run.
- Export everything first. Pull your response history, survey setups, integration list, and Research Hub tags out of Survicate. Survicate only allows data export from Pro, so check your plan first.
- Rebuild your channels. Match each Survicate survey type (website, in-product, mobile, or email) to a Qualaroo Nudge or a Survey Maker survey.
- Set up identity and targeting again. Use Qualaroo's Identify API (it links each response to a named person) in place of Survicate's respondent identification, then rebuild your URL, behavior, and cookie targeting rules.
- Reconnect your integrations. Sign in again to Salesforce, HubSpot, Slack, Segment, and any Zapier flows, and check which ones need Business or Enterprise.
- Run both, then switch. Keep both scripts live for one full response cycle. Compare response volume and completion rate. Remove the Survicate script once the numbers match.
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The Complete Buyer's Guide: Qualaroo vs Survicate
The Short Version
- Qualaroo doesn't limit responses on any paid plan. Survicate limits responses on every tier, including a negotiated Enterprise pool.
- Qualaroo's free plan includes unlimited surveys, AI Sentiment Analysis, the Identify API (which shows who answered by name), and Heatmaps & Session Replay. Survicate's free plan is capped at 25 responses a month, with no AI scoring, no data export, and no wider integrations.
- Only Qualaroo can test feedback on a prototype before launch, and only Qualaroo bundles a second full survey product, ProProfs Survey Maker, into every plan.
- Survicate's Research Hub searches tickets, reviews, and calls alongside surveys, which Qualaroo doesn't offer. Its AI chat and data points are capped by plan.
- Qualaroo's live chat runs 24/7 on every plan, with phone support from product experts Monday to Friday. Survicate is chat-first, from about 8 AM to 11 PM CET.
Which One Should You Buy?
Start with how your response volume changes. If it keeps growing (a growing product, a busy support team, a popular NPS program), Qualaroo's unlimited responses keep your bill steady, while Survicate's response limits push you toward overage fees or a forced upgrade. Qualaroo also does more in one place: microsurveys, heatmaps, session replay, prototype testing, and a full survey maker. The one reason to pick Survicate is a single searchable place for tickets, reviews, and calls, and even its AI chat and data points are capped by plan. For most teams, Qualaroo is the better buy.
How Does Pricing Differ, and What Will I Pay?
Qualaroo pricing is based on tracked pageviews and email sends, and responses are unlimited from Essentials ($19.99/mo) up. Volume mostly affects your bill on a very high-traffic site with the Nudge on every page. Survicate pricing is based on a response pool at every tier, from Starter (from $89/mo) to a negotiated Enterprise pool. A spike in responses either costs more right away or forces an upgrade. Qualaroo is the bill you can predict.
Where Does AI Help on Each Platform?
On Qualaroo, the full AI Survey Creator suite runs on every plan, including the free one. It writes questions, suggests targeting, builds branch logic, scores sentiment, and creates word clouds. On Survicate, AI survey writing is on every plan, but sentiment scoring and categorization start at Growth. Survicate's Research Hub adds an AI chat across all your feedback sources, but its chats are capped by plan. For everyday survey work, Qualaroo's AI is the one you can use freely from day one.
How Do I See and Download My Results?
Qualaroo's response dashboard, filtering, and CSV/Excel export are in the same product from Business up (about $50/mo). Enterprise adds a two-way connection to other tools (API) and automatic alerts (webhooks). Survicate splits this by tier: there is no export below Pro (about $349/mo), and more reporting comes at Enterprise. Its Research Hub lets you search and group answers from many sources, though its AI chat and data points are capped by plan. If you want your results and your download at a fair price, Qualaroo gets you there sooner.
What Does Support Look Like Day to Day?
Qualaroo's live chat replies in under 2 minutes, 24/7, on every plan. Its phone line is staffed by real product experts Monday to Friday, 8 AM to 6 PM ET, at 855-PROPROF (855-776-7763). Email gets a reply within one business day, guaranteed. Survicate's support is chat-first, staffed from about 8 AM to 11 PM CET, and phone calls and a dedicated success manager are only for Enterprise. Qualaroo puts a real person within reach on every plan.
Straight Answers About Survicate
The tough questions buyers ask, answered plainly. Where Survicate is the better choice, we say so.
Does Survicate Have Heatmaps (Click and Scroll Maps) Like Qualaroo?
No. Survicate has no built-in heatmap or session recording. It can bring in session replay from a third-party tool such as Glassbox on Pro and above. Qualaroo builds heatmaps and full session recordings itself, in the same script as the survey, on every plan, including Free. For click and scroll data, Qualaroo is the clear choice.
Can I Test a Prototype With Survicate Before It's Built?
Not currently. Survicate's channels start once something is live: website, web app, in-product, mobile SDK, email, or kiosk. Qualaroo's Nudge for Prototypes collects feedback on Figma, InVision, Adobe XD, Marvel, or Axure mockups before development starts. You connect all of them the same way: paste a public link. For pre-launch feedback, only Qualaroo works.
Is Survicate's Free Plan Actually Usable?
For a small team testing one feature or running a single exit-intent survey, yes, but Qualaroo's free plan goes further. It gives you unlimited surveys, 50 responses a month, and the same core features as paid plans, including heatmaps and session replay. Survicate's free plan gives you 25 responses a month (up to 300 in total across active surveys), and multilingual surveys, AI sentiment, data export, and more than 3 teammates all need a paid plan.
Does Survicate's Response Limit Cause Problems?
Yes. Every Survicate tier, including the custom Enterprise pool, comes with a response limit. A traffic spike or a viral NPS campaign can trigger overage charges on Starter, or force you to upgrade mid-cycle on other plans. Qualaroo doesn't limit responses on any paid plan.
Does Survicate Include a Second Tool for Longer Surveys, Like Qualaroo's Survey Maker?
No. Survicate uses one builder for every survey, short or long. Qualaroo includes the full ProProfs Survey Maker in every plan, including Free, at no extra cost. A two-question Nudge and a full customer-satisfaction study run under one subscription, with no second vendor.
What Does Survicate Genuinely Do Better?
One thing, plainly: its Research Hub gives you one searchable place for surveys, support tickets, reviews, and call transcripts, which Qualaroo doesn't offer as a separate product. Even there, the Hub's AI chat and data points are capped by plan. If that is your top need, Survicate is the stronger pick for that job. Across most of this comparison, Qualaroo matches Survicate or goes further.
How Do I Switch Without Losing My Response History?
Plan for a couple of weeks, depending on how many surveys and integrations you run. Export your response history and survey setups from Survicate (export starts at Pro). Then rebuild your channels in Qualaroo's Nudge and Survey Maker, set up identity and targeting with the Identify API, reconnect your integrations, and run both tools side by side for one full response cycle before you remove the old script.
Qualaroo vs Survicate, 2026 comparison.
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