Keeping employees happy and engaged is as important as focusing on customers. As someone who’s used various survey tools, I know firsthand how crucial it is to understand the pulse of the workforce.
Employee survey survey tools are game-changers—they provide insights that help you boost morale, improve satisfaction, and drive engagement.
If you’re aiming to measure job satisfaction or gather feedback on training programs, I’ve handpicked the best survey tools for you.
| Tools | Best For | Pricing |
|---|---|---|
| Qualaroo | Employee Net Promoter Score & Experience | Free version available. Paid plan starts at $19.99/month |
| CultureMonkey | Comprehensive Employee Feedback Analysis | Custom pricing. |
| Achievers | Real-Time Performance Insights | Custom pricing. |
| BambooHR | Comprehensive and Detailed Analytics | Custom pricing. |
| Sparkbay | Action Planning | Starts at $5/month for 200 users. |
| Leapsome | Holistic Engagement Surveys | Custom pricing. |
| ClearCompany | Engagement Surveys and Continuous Listening | Custom pricing. |
| Trakstar | Pulse Surveys | Custom pricing. |
| Jotform | Real-Time Data Analysis | Starts from $34/month |
| SurveySparrow | Conversational Surveys | Starts at $19/month. |
Before we explore the full list, check out my top three choices of employee engagement tools:
Which Is the Best Employee Engagement Survey Tool?
I wish there were a straightforward answer to the question.
The “best” tool for your business depends on multiple factors, such as the total number of employees, research needs, target metrics, and so on.
But don’t worry. I will not leave you in the dark. Here are my top thre picks:
Option A: Qualaroo
Qualaroo empowers you to gather inputs from employees, gauge employee net promoter score (eNPS), and make sense of written feedback with the help of sentiment analytics. You can also personalize the survey path for each employee with conditional logic. With the right data at your fingertips, you’ll be able to make the best decisions for your workforce.
Option B: Leapsome
Leapsome excels with its holistic engagement surveys and AI-driven insights. The platform supports continuous feedback through pulse surveys and provides advanced analytics to uncover hidden patterns in employee feedback. Its customizable surveys and action planning support help foster a culture of growth and continuous learning.
Option C: Jotform
Jotform is a versatile survey platform that enables you to create customized employee engagement surveys tailored to your specific needs. With a user-friendly interface, extensive survey question options, and real-time data analysis, Jotform makes it easy to collect and manage employee responses. Its integration capabilities further streamline data management processes.
List of Employee Engagement Survey Vendors
As a team manager, I often struggled to gather meaningful employee feedback through one-on-one interviews and group discussions.
Fortunately, experimenting with various employee engagement survey platforms over the past five years has given me the insights needed to foster a positive workplace culture.
Here are some market-leading employee engagement survey providers or vendors I’ve relied on, along with others recommended by HR experts.
1. Qualaroo – Best for Employee Net Promoter Score & Experience
When it comes to understanding and improving employee engagement, Qualaroo is the tool I trust. As a comprehensive employee engagement software, it provides invaluable insights into individual and team performance, making it an essential part of my employee engagement strategy.
One of Qualaroo’s most impressive features is its ability to create surveys with skip and conditional logic. This functionality ensures that respondents only see relevant questions, making the survey experience more efficient and personalized.
I also like Qualaroo’s sentiment analysis feature. It enables me to analyze and visualize the emotions conveyed in employee feedback, offering deep insights into how employees feel about their work and colleagues. These insights are crucial for identifying areas that need attention and for fostering a positive workplace culture.
What you’ll like:
- Easy and quick survey setup with a user-friendly interface
- Over 50 research-backed, customizable survey templates
- Seamless integration with leading HRMS tools like Salesforce, HubSpot, and MailChimp
- Mobile-friendly and multilingual support for broader reach with surveys in over 70 languages
- Anonymous feedback option to foster transparency and trust
What you won’t like:
- No downloadable or on-premise version
- Dark user interface option is not available
Pricing: Qualaroo offers a forever free plan for startups and small businesses with all premium features. Paid plan starts at $19.99/month.
2. CultureMonkey – Best for Comprehensive Employee Feedback Analysis
Image Source: CultureMonkey
CultureMonkey is my go-to tool for employee engagement surveys due to its robust and comprehensive features. Its ability to collect, analyze, and act on employee feedback has significantly enhanced our workplace culture.
The platform’s 50+ ready-to-go survey templates and seamless HRMS integration made the survey setup process incredibly easy and efficient. The user-friendly interface and mobile-friendly, multilingual support ensured we could reach and engage our diverse workforce effectively.
What you’ll like:
- Easy and quick survey setup with a user-friendly interface
- Over 50 research-backed, customizable survey templates
- Seamless integration with leading HRMS tools like Darwinbox and Zoho People
- Mobile-friendly and multilingual support for a broader reach
- Anonymous feedback option to foster transparency and trust
- Comprehensive employee life cycle surveys capturing feedback at every stage
- Visual engagement metrics with heat maps and benchmark comparisons
- Customizable and detailed reporting for valuable insights
- GPT-powered explorer tools for identifying key issues and themes quickly
What you won’t like:
- The extensive features might feel overwhelming to new users
- Advanced analytics and AI-powered tools are available in higher-tier plans
Pricing: Custom pricing.
3. Achievers – Best for Real-Time Performance Insights
Image Source: Achievers
Achievers is my preferred platform for conducting employee engagement surveys and recognizing achievements within our organization. Its robust features in real-time performance insights and data-driven surveys have significantly boosted our ability tṁṁṁṁṁṁṁṁ;/’o capture valuable feedback and celebrate employee achievements.
Achievers’ seamless integration with our existing systems and user-friendly interface has made the implementation process straightforward and efficient.
What you’ll like:
- Engaging employee recognition platform to celebrate achievements and boost morale
- Real-time performance insights for timely feedback and coaching
- Data-driven surveys to capture valuable feedback from all employee levels
- Powerful analytics that transforms survey data into actionable insights
- Continuous listening through regular surveys and feedback mechanisms
- Personalized employee experience with tailored recognition and rewards programs
What you won’t like:
- The extensive feature set might feel overwhelming for new users
- Higher-tier features require a subscription to more expensive plans
Pricing: Custom pricing.
4. BambooHR – Best for Comprehensive and Detailed Analytics
Image Source: Capterra
BambooHR is an exceptional tool for conducting comprehensive employee engagement surveys, and it has become a vital part of our HR strategy. Its user-friendly interface allows even those with limited technical expertise to create and launch surveys effortlessly. The customization options ensure that the surveys are tailored to our specific organizational needs, capturing detailed insights into employee satisfaction and engagement levels.
The platform’s analytics and reporting tools have provided us with deep insights into the survey results, helping us identify trends and areas for improvement. Real-time feedback has enabled us to address employee concerns promptly, fostering a culture of continuous feedback.
What you’ll like:
- Comprehensive engagement surveys capturing the pulse of the workforce
- User-friendly platform for easy survey creation and launch
- Customization options to tailor surveys to specific organizational needs
- Analytics and reporting tools for deep insights into survey results
- Real-time feedback to address employee concerns promptly
- Actionable recommendations based on survey outcomes
What you won’t like:
- Some users may find the advanced customization options complex
- Real-time feedback features may require higher-tier plans
Pricing: Custom pricing.
5. Sparkbay – Best for Action Planning
Image Source: Sparkbay
Sparkbay is my top choice for advanced employee engagement surveys, offering deep insights into employee sentiments, motivations, and satisfaction levels. The platform’s AI-driven analytics transform survey data into meaningful reports, making it easy for our HR team to identify patterns and trends.
The ability to conduct pulse surveys for real-time feedback has been invaluable in addressing issues promptly and fostering a culture of continuous listening.
The customizable survey options allow us to tailor questions to our specific organizational needs, ensuring that we gather the most relevant feedback.
What you’ll like:
- Advanced employee engagement surveys for deep insights
- AI-powered analytics for easy-to-understand reports
- Pulse surveys for real-time feedback and issue resolution
- Customizable surveys tailored to specific organizational needs
- Action planning and follow-up to track progress and improvements
- Anonymous and secure feedback to foster trust among employees
What you won’t like:
- The extensive feature set might require a learning curve for new users
- Advanced analytics and action planning tools are available in higher-tier plans
Pricing: Starts at $5/month for 200 users.
6. Leapsome – Holistic Engagement Surveys
Image Source: Leapsome
Leapsome is my preferred tool for conducting holistic employee engagement surveys, offering a comprehensive view of the employee experience, from satisfaction and motivation to growth opportunities and company culture. The platform’s focus on continuous feedback through pulse surveys has enabled us to stay connected with our workforce and respond promptly to their changing needs.
The AI-driven insights provided by Leapsome help us uncover hidden patterns in feedback and make informed decisions to enhance employee engagement.
Leapsome’s customization options allow us to tailor surveys to our specific organizational needs, while the pre-built templates make the survey creation process quick and efficient. The platform also assists in developing actionable feedback and development plans, fostering a culture of growth and continuous learning. Its user-friendly design ensures that even those with limited technical expertise can easily design, launch, and analyze surveys
.What you’ll like:
- Holistic employee engagement surveys covering various aspects of the employee experience
- Continuous feedback through pulse surveys for real-time insights
- AI-powered analytics to uncover hidden patterns and inform decisions
- Actionable feedback and development plans to foster a culture of growth
- User-friendly platform for easy survey design, launch, and analysis
What you won’t like:
- The extensive features might require a learning curve for new users
- Customizable surveys and pre-built templates for efficient survey creation
- Advanced AI-driven insights and development plans are available in higher-tier plans
Pricing: Custom pricing.
7. ClearCompany – Best for Engagement Surveys and Continuous Listening
Image Source: ClearCompany
ClearCompany is my go-to platform for conducting comprehensive employee engagement surveys, offering deep insights into employee satisfaction, motivation, and overall engagement levels. Its focus on continuous listening through pulse surveys fosters an ongoing dialogue with employees, allowing us to gather real-time feedback and respond promptly to their needs.
The customizable survey solutions offered by ClearCompany enable us to tailor questions and themes to align with our specific organizational needs and culture. The advanced analytics and reporting tools transform survey data into actionable reports, helping us identify trends and patterns in employee feedback and make data-driven decisions.
What you’ll like:
- Comprehensive employee engagement surveys providing valuable insights
- Continuous listening through pulse surveys for real-time feedback
- Customizable survey solutions tailored to specific organizational needs
- Advanced analytics and reporting tools for actionable insights
- Actionable feedback and personalized development plans for continuous growth
- User-friendly platform for easy survey creation, distribution, and analysis
What you won’t like:
- The extensive features might require a learning curve for new users
- Advanced analytics and personalized development plans are available in higher-tier plans
Pricing: Custom pricing.
8. Trakstar- Best for Pulse Surveys
Image Source: Trakstar
Trakstar is my preferred tool for conducting robust employee engagement surveys. It provides comprehensive surveys designed to capture valuable feedback and measure employee engagement and satisfaction levels. The customizable survey solutions offered by Trakstar allow us to tailor questions and themes to fit our specific organizational culture and goals.
One of the remarkable features is the ability to conduct real-time pulse surveys, which facilitate continuous listening and timely responses to employee needs. The platform’s advanced analytics transform survey data into actionable insights, giving our HR team a deeper understanding of employee sentiments and helping us make informed decisions.
What you’ll like:
- Comprehensive employee engagement surveys capturing valuable feedback
- Customizable survey solutions tailored to specific organizational needs
- Real-time pulse surveys for ongoing feedback and timely responses
- Advanced analytics and reporting tools for actionable insights
- Support for creating and implementing action plans based on survey results
- User-friendly interface for easy survey design, launch, and analysis
What you won’t like:
- The extensive features might require a learning curve for new users
- Advanced analytics and action planning support are available in higher-tier plans
Pricing: Custom pricing.
9. Jotform – Best for Versatile Survey Platform and Real-Time Data Analysis
Image Source: Jotform
Jotform is my go-to tool for creating versatile employee engagement surveys. This platform empowers organizations to customize surveys tailored to specific needs and preferences. Its user-friendly interface ensures that even users with limited technical expertise can easily create and distribute surveys, streamlining the entire process.
Jotform offers an extensive range of survey question options, including multiple-choice, open-ended, and Likert scale questions, allowing us to gather diverse feedback from employees.
The platform ensures seamless data collection through secure online forms, making it efficient for our HR team to collect and manage responses. The real-time data analysis feature provides immediate insights into survey responses, facilitating prompt decision-making.
What you’ll like:
- Versatile survey platform with customized survey options
- User-friendly interface for easy survey creation and distribution
- Extensive survey question options for diverse feedback
- Seamless data collection through secure online forms
- Real-time data analysis for immediate insights
- Integration capabilities for streamlined data management
What you won’t like:
- The wide range of features might require a learning curve for new users
- Some advanced integration capabilities may be available only in higher-tier plans
Pricing: Starts from $34/month.
You might also like: 12 Best Jotform Alternatives & Competitors in 2024
10. SurveySparrow- Best for Conversational Surveys
Image Source: SurveySparrow
SurveySparrow is my top choice for creating engaging and interactive employee engagement surveys. Its conversational survey design ensures a more engaging experience for employees, which significantly boosts survey completion rates. The platform’s multi-channel distribution capabilities allow us to reach employees through various platforms like email, web links, SMS, and even chatbots, ensuring wide reach and convenience.
SurveySparrow enables real-time feedback collection, keeping us connected with our workforce and allowing us to promptly address concerns and issues.
The offline survey support feature is particularly useful for gathering feedback from employees in remote areas, ensuring that no voice goes unheard. With smart reporting and analytics, SurveySparrow transforms survey data into actionable insights, helping our HR team make data-driven decisions.
What you’ll like:
- Conversational survey design for engaging and interactive experiences
- Multi-channel distribution through email, web links, SMS, and chatbots
- Real-time feedback collection to promptly address concerns
- Offline survey support for gathering feedback in remote areas
- Smart reporting and analytics for actionable insights
- Customizable and personalized surveys tailored to specific needs
What you won’t like:
- The conversational survey design might require a learning curve for new users
- Some advanced features and analytics might be available only in higher-tier plans
Pricing: Starts at $19/month.
Ultimately, the decision is yours. It’s best to analyze your requirements and then choose the employee engagement survey tool that meets your needs.
Also read: 12 Best SurveySparrow Alternatives With Pricing and Features
Evaluation Criteria
The evaluation of products or tools chosen for this article follows an unbiased, systematic approach that ensures a fair, insightful, and well-rounded review. This method employs six key factors:
- User Reviews / Ratings: Direct experiences from users, including ratings and feedback from reputable sites, provide a ground-level perspective. This feedback is critical in understanding overall satisfaction and potential problems.
- Essential Features & Functionality: The value of a product is ascertained by its core features and overall functionality. Through an in-depth exploration of these aspects, the practical usefulness and effectiveness of the tools are carefully evaluated.
- Ease of Use: The user-friendliness of a product or service is assessed, focusing on the design, interface, and navigation. This ensures a positive experience for users of all levels of expertise.
- Customer Support: The quality of customer support is examined, taking into account its efficiency and how well it supports users in different phases – setting up, addressing concerns, and resolving operational issues.
- Value for Money: Value for money is evaluated by comparing the quality, performance, and features. The goal is to help the reader understand whether they would be getting their money’s worth.
- Personal Experience / Experts’ Opinions: This part of the evaluation criteria draws insightful observations from the personal experience of the writer and the opinions of
What Are Engagement Survey Vendors?
Engagement survey vendors are the providers of tools and platforms that help organizations measure and improve employee engagement.These vendors offer various types of surveys, including annual engagement surveys, pulse surveys, and 360-degree feedback, designed to gather insights into employees’ feelings, attitudes, and behaviors at work.
By partnering with an engagement survey vendor, companies can better understand their workforce, identify areas for improvement, and implement strategies to enhance overall employee satisfaction and productivity.
Why Do I Need an Employee Engagement Survey Provider?
An employee engagement survey provider brings specialized expertise, advanced tools, and dedicated support to help you effectively measure and enhance engagement levels within your organization. Here are some key benefits of partnering with these providers:
Expertise and Experience: These providers specialize in employee engagement and have extensive experience in designing and administering surveys. They understand what works and what doesn’t, ensuring you get the most out of your efforts.
Customizable Surveys: Professional survey providers offer customizable templates that can be tailored to your organization’s specific needs, ensuring you ask the right questions and gather relevant data.
Advanced Analytics: They provide sophisticated analytical tools and reports that help you understand the data and identify key trends and areas for improvement.
Confidentiality and Anonymity: Ensuring the confidentiality and anonymity of responses is critical to getting honest feedback. Survey providers have mechanisms in place to protect respondent anonymity, encouraging more candid responses.
Ongoing Support: From initial design to data analysis and action planning, survey providers offer ongoing support and guidance, helping you every step of the way.
Time and Resource Efficiency: Outsourcing the survey process saves your organization time and resources, allowing your internal teams to focus on implementing improvements rather than managing the survey process.
Comprehensive Reporting: Professional providers deliver detailed reports that are easy to interpret, enabling you to quickly identify key findings and areas that require attention.
Actionable Insights: Beyond just collecting data, these providers help translate survey results into actionable insights, guiding you in creating effective strategies to boost engagement.
What to Consider When Choosing Survey Software
- Reputation and Track Record: Look for providers with a solid reputation and a proven track record of success. Check reviews, case studies, and testimonials to gauge their effectiveness.
- Customization and Flexibility: Ensure the provider offers customizable survey options that can be tailored to fit your unique organizational needs.
- Data Security: Choose a provider with robust data security measures to protect sensitive employee information.
- Ease of Use: The platform should be user-friendly, both for administrators and respondents, to ensure a smooth and efficient survey process.
- Support and Training: Opt for providers that offer comprehensive support and training to help you maximize the benefits of your survey efforts.
How to Interpret Employee Engagement Survey Results
Interpreting survey results effectively is crucial to making meaningful improvements. Here are some steps to guide you through the process:
- Review Summary Reports: Start by reviewing the high-level summary of the survey results to get an overall sense of engagement levels.
- Identify Key Trends: Look for patterns and trends in the data, such as consistently low scores in specific areas or departments.
- Segment Data: Break down the data by demographics, departments, or other relevant categories to understand different perspectives within your organization.
- Prioritize Issues: Identify the most critical issues that need immediate attention and prioritize them based on their potential impact on overall engagement.
- Develop Action Plans: Collaborate with relevant stakeholders to develop targeted action plans addressing the identified issues. Make sure these plans are specific, measurable, achievable, relevant, and time-bound (SMART).
- Communicate Results and Plans: Share the survey results and planned actions with employees to demonstrate transparency and commitment to improvement.
- Monitor Progress: Continuously monitor the implementation of action plans and measure their effectiveness through follow-up surveys or other feedback mechanisms.
- By partnering with the right engagement survey provider and following these steps, you can gain valuable insights into your workforce and take proactive steps to foster a more engaged and productive work environment.
Learn More About Employee Engagement Survey Vendors
What is an employee engagement survey?
An employee engagement survey is a tool used by organizations to gauge employees’ feelings, attitudes, and satisfaction levels at work. It typically includes questions about job satisfaction, workplace culture, management effectiveness, and overall engagement. The insights gained help organizations identify areas for improvement and develop strategies to boost employee morale and productivity.
What are the best employee engagement survey questions?
The best employee engagement survey questions focus on key areas like job satisfaction, communication, management support, career development, and work-life balance. Examples include: “Do you feel valued at work?”, “Is your workload manageable?”, “Do you receive adequate recognition?”, and “Are you satisfied with the opportunities for growth?” These questions provide actionable insights to improve engagement.
Are employee engagement surveys worth it?
Yes, certainly. They provide valuable insights into employee satisfaction and areas needing improvement, helping organizations create a positive work environment. By addressing issues highlighted in surveys, companies can boost morale, reduce turnover, and enhance productivity, ultimately leading to better business outcomes and a more committed workforce.
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