10 best Usertesting Alternatives- Features, Pros, & Cons Compared

UserTesting is an excellent tool for usability testing on your products and prototypes. Still, it’s not for everyone. 

Whether it’s price, features, functionality, or scope, there can be various reasons to switch from the UserTesting tool. So, we have the 10 top User Testing alternatives for you in one place.

There are other tools in the market similar to UserTesting at more affordable prices that provide specific features you may require.

But it’s a scavenger hunt to find the right one in the market.

In this blog, we’ll dive into the pros and cons of Usertesting and then present some of the best alternatives that can help you make informed decisions. Every business has a different set of requirements, but we are sure you will find the one that suits your needs. 

UserTesing Pros & Cons

UserTesting is an on-demand user experience testing platform for your websites, products, apps, designs, concepts, and processes.

Features

• Design usability tests like tree test, first impression, 5-second, pilot, card sorting, etc.
• Offers a dedicated participant panel, or you can add your testers.
• Create tasks, and add actions to your UX tests using ready-to-use templates.
• Screen and video recording feature to see how people perform the tests.
• Virtual room to observe users during the test.
• Edit, cut, and combine feedback clips to analyze the data.
• Schedule live conversations and interviews with the testers to ask follow-up questions.

Why Should You Look for UserTesting Alternatives?

While UserTesting comes with several features to make it an amazing tool for usability testing, it has its set of shortcomings or limitations as follows:

• Needs more detailed training material for new users.
• Lacks in-depth filters and sorting options.
• Setting up and running comparative tests on mobile devices can be challenging.
• Needs more segmentation options for the participant panel.
• Requires more quantitative options to collect user insights.

10 Best Usertesting Alternatives for 2023

Now that we know what Usertesting can and can’t do, here are some of the best UserTesting competitors that can help you sidestep those limitations:

1. Qualaroo

Let’s kick the list with Qualaroo, one of the best user research and feedback platforms. It’s specifically designed to collect in-contextual insights from users without intruding on their experience. In minutes, you can deploy targeted survey Nudges™ on your website, mobile app, product, email, and other channels.

Best for: Prototype testing, in-context surveys, AI-based data analysis

Suitable for: Small to big businesses

Integrations: Yes 

What makes Qualaroo a perfect Usertesting alternative?

• Lets you test your product prototype and design templates to collect user experience feedback.
• Add surveys to your design templates like AdobeXD, Figma, and others to ask targeted questions from the testers and users.
• Provides more powerful insights than simple comments on your templates.
• Ask the right questions directly in the template from stakeholders, team members, and users.
• Deploy surveys on your live SaaS product, website, and mobile app to collect feedback on design, navigation, and other features.
• Supports advanced targeting options to show the survey to the right people.
• Leverage AI-based data analysis engine and sentiment analysis to mine through the feedback in real-time.
• Integrate with other workspace tools like Salesforce, Hootsuite, and Slack to manage dataflows.

Pros

• Test and gather feedback on your design prototypes.
• Ability to add more custom targeting options to select the right respondents.
• AI-based analysis tools.
• Ready-to-use usability test survey templates and 100+ supported languages in surveys.

Cons

• Reporting dashboard UI can be improved for more flexibility.
• Need more industry-specific templates.

Price

Starts from $69 per month.

2. Maze

Maze lets you collect actionable insights on your products and prototypes in hours, not days. It’s one of the leading Usertesting alternatives fit for product developers, UX researchers, designers, and product managers. 

From prototype testing and surveys to video recordings, the platform offers all the essential features under one roof to help you build a solid testing program.

Best for: Usability testing, five-second tests, tree testing, card sorting, feedback surveys, prototype testing

Suitable for: Small to big enterprises

Integrations: Yes

Features

• Design multiple remote usability tests like card sorting, open question, tree test, and 5-sec test.
• Optimize your live product, concept design, wireframes, prototype, and content copy.
• Add surveys to your usability tests and share them with your participants via a shareable link.
• Provides screen capture and video feedback options.
• Built-in panel CRM to manage and grow your participant list.
• Choose desired participants using inbuilt filters.
• Send emails and notifications to participants from Maze CRM.
• In-depth reporting dashboard to monitor test results.
• Track success/failure rate, bounce rates, misclicks, heatmaps, and other metrics.
• Create custom reports and dynamic charts to visualize the test data.
• Create team spaces, invite stakeholders to observe the tests, assign roles, and add comments.

Pros

• Highly in-depth test reports as compared to other similar tools.
• Works with desktop and mobile devices.
• Provides built-in heatmaps to capture behavioral data.

Cons

• Complex Mazes (studies) may increase test load times for users.
• No dedicated panel to recruit testers and participants.

Price

Starts at $50/month, billed annually

3. TrymyUI

If you are looking for ease-to-use and better pricing, TryMYUI is one of the best UserTesting competitors. 

The name might feel a little complicated, but the tool isn’t. You can create tasks and set up usability tests in minutes to collect valuable insights on your prototypes and live website. 

You can visualize how people interact with your website and spot issues in real-time with video recording features.

Best for: Remote usability testing

Suitable for: Small to big businesses

Integrations: Yes

Features

• Supports unmoderated and moderated and remote testing to improve the website or design templates.
• Test your live website, wireframes, and prototypes.
• Use surveys during the test to collect feedback from testers.
• Choose participants from TrymYUI’s panel or add your own testers.
• Collaborate within the tool with other team members.
• Add tags to video feedback transcripts, leave comments, and track timestamps.
• Offers video annotation tools and the option to create highlight reels to extract valuable insights.

Pros

• Advanced data analysis techniques and tools.
• Use in-depth charts to compare test task difficulty during successive testings.

Cons

• Needs a UI update to add more flexibility.

Price

Starts at $99/month

4. Userlytics

Userlytics is another state-of-the-art usability testing platform similar to UserTesting. It lets you run remote user experience studies to collect qualitative and quantitative insights on your products, website, and design concepts.

With features like an ever-expanding participant panel of 100K+ testers and various available test types, the platform is one of the top Usertesting alternatives to explore. 

And the tool is entirely SaaS-based, which means the testers don’t need to download anything. They can just plugin and perform the test.

Best for: Tree testing, card sorting, prototype testing

Suitable for: Small to big businesses

Integrations: Yes

Features

• Design different tests like prototype testing, tree testing, card sorting, and usability testing
• Collect UX and UI feedback data on your products and prototypes with targeted tests.
• Offers multiple question types, branching logic, rebranding, and multi-language support to design test tasks.
• Provides participant panel of 100K quality testers.
• Offers screen recording and video feedback options to observe the participants in real-time during the tasks.
• In-depth analytics dashboard to monitor metrics like success/failure rate, time on tasks, and survey scores.

Pros

• Advanced targeting options in the panel dashboard to find the desired participants.
• Feedback analysis dashboard lets you bookmark, tag, download, and share the transcripts.

Cons

• Requires separate panel credits for each company account.
• A bit more expensive than other similar tools.

Price

Subscription plans start at $399/month, billed annually

6. UserZoom

Let’s move to UserZoom, a dedicated UX insights tool for user research and UX testing. You can dig deeper into user experiences using attitudinal and behavioral data from a variety of usability tests. 

What’s impressive about UserZoom is the availability of a global testing panel consisting of 120 million testers.

Combine it with options to collect video and audio feedback, and you’ve got the perfect alternative to UserTesting.

Best for: UX testing, tree testing, surveys, card sorting

Suitable For: Small to big business

Integrations: Yes

Features

• Supports remotely Moderated and unmoderated usability testing.
• Provides multiple tests like card sorting, usability testing, interviews, click testing, and tree testing.
• Gather feedback via video recording, screen sharing, and verbally during the test.
• Use the virtual room to invite stakeholders and observe participants as they conduct the test tasks.
• Track test metrics like CSAT score, usability score, NPS, and task success rate.
• Connect with testers via live interviews to collect in-depth insights.
• Choose testers from UserZoom’s panel or build your own testing user list.
• Deploy surveys during the test to collect targeted feedback.
• Edit the video feedback, mark timestamps, and add comments to simplify data analysis.
• Integrate with tools like Dropbox, Delighted, and AdobeXD.

Pros

• Provides template creation and testing in one place.
• UserZoomGo feature facilitates moderated testing.
• Virtual observation room to monitor users in real-time.

Cons

• Steep learning curve. Takes time to set up and use for new users.

Price

Contact for a quote

6. Playbookux

PlaybookUX is an end-to-end user experience testing software that can produce insights on your studies within hours. You can design remote usability tests, both moderated and unmoderated, to test your prototypes, concepts, products, and more.

The tool supports video-based feedback and advanced data analysis techniques to bring down the feedback mining time for your team.

And if you are interested in only a specific test type, the pricing structure is flexible enough to let you pay only for that.

Best for: Usability testing, card sorting, tree testing, prototype testing, sentiment analysis

Suitable for: Small to big businesses

Integrations: Yes

Features

• Supports card sorting, tree testing, and remotely moderated and unmoderated usability testing.
• Run tests on any device, i.e., desktop, mobile, and tablet
• Offers screener questions, multiple answer types, saved test templates, and cross-browser testing.
• Dedicated participant panel to help you find suitable testers.
• You can also add and manage your own participants in PlaybookUX.
• Analyze the video transcripts, create clips, add notes to timestamps and create highlight reels.
• Download and share sessions and clips with a click.
• Create custom reports and leverage sentiment analysis to assess common phrases in feedback data

Pros

• Auto transcription of video feedback.
• Built-in sentiment analysis to sort the feedback in real-time.

Cons

• No option to send surveys during the test.

7. Userbrain

UserBrain is your go-to user testing tool to run unmoderated usability tests. It lets you create simple to complex usability testing environments to test your websites, products, and prototypes.

An easy-to-use UI, a diverse participant panel, and in-depth data analysis features make it the perfect alternative to UserTesting.

You can watch users interact with your product and record audio and video feedback to analyze the data.

Best for: Unmoderated remote usability tests

Suitable for: Small to large businesses.

Integrations: Yes

Features:

• Offers features to test live websites, products, prototypes, competitors’ websites, etc.
• Automate testing and schedule tests 
• Leverage multiple question types, test templates, and a drag-&-drop builder to create usability tests
• Choose from the Userbrain’s participant panel of 85K or bring your own testers
• Collect audio and video feedback from testers during the test.
• Analyze the feedback data and add comments to video/audio transcripts.
• Tag and collaborate with different team members within the tool.

Pros:

• The vast participant panel makes it to conduct rapid tests.
• Supports video annotations to extract valuable insights.

Cons:

• Needs better Screening features.
• Would be better to deploy surveys during the test to collect feedback.

Price: Starts from $69/month/tester.

Lookback

Lookback is a dedicated usability testing tool to test betas, prototypes, live mobile apps, and websites using moderated and unmoderated tests. You can even schedule live interviews with your participants to ask follow-up questions about the test.

But what makes it one of the best UserTesting alternatives is the ability to create a virtual observation room and invite stakeholders to observe the participants as they perform the tests.

Best for: Remote usability testing, live interviews

Suitable for: Small to big businesses

Integrations: Yes

Features

• Design and run unmoderated and moderated usability tests.
• Use the visual test builder to create tasks and add instructions for the participants.
• Recruit participants using a private or private test URL link. 
• Schedule live remote interviews with test participants.
• Choose participants from Lookback’s panel or add your own users.
• Transcribe sessions, add timestamps, create highlight reels, and add notes.
• Collaborate with team members, add comments and leave tags on the feedback.

Pros

• Uses gestures and taps to let users understand how the product works.
• Supports cloud recording for seamless data management and sharing.

Cons

• Issues with iOS testing. Sometimes the test URL doesn’t work correctly.

Price

Starts at $17/month, billed annually

Dscout

As a Ux research platform, Dscout lets you collect real-time user insights to make better user-centered decisions. It offers robust tools to run unmoderated usability tests on your prototypes and live products. You can leverage screen sharing and live interview features to observe the test participants and conduct 1:1 interviews.

Best for: Prototype testing, remote usability testing, 

Suitable for: Small to big businesses

Integrations: Yes

Features

• Design unmoderated remote tests for desktop and mobile devices.
• Invite test participants from Dscout’s 100K panel to get relevant testers.
• Offers targeted screener surveys to disqualify irrelevant participants.
• Supports video recording, screen capture, and surveys to gather user feedback.
• Lets you conduct live interviews with participants.
• Multiple data analysis options like live-annotate, invite observers, auto-transcribe, and share screen.
• Add stakeholders to the tests and let them observe the testers remotely.
• In-built data analytics tools to sort the data, cut specific video clips, add tags, include timestamps, and create highlight reels.

Pros

• Supports video surveys to gather pre-test data from testers.
• Extensive help materials and guides for users.
• Ability to annotate clips from live interviews for data analysis.

Cons

• Needs more filters to find the right participants from the panel.

Price

Contact for a quote

10. Applause

Applause may be the last one in our list of best UserTesting alternatives, but it goes toe to toe with the best usability and feedback tools. It’s a service-based platform to help you collect real-world insights on how your products and concept sit with users. The available solutions include in-split testing, customer journey testing, manual functional testing, and AI algorithm training and testing.

And if you wish to scale up your products to a global level, you can leverage their uTest community to find the right audience and testers worldwide.

Best for: Usability testing, product feature test, payment testing, AI testing and training, UX testing

Suitable for: Small to big businesses

Integrations: No

Features

• Testing services include manual functional training, integrated functional testing, UX testing, accessibility testing, etc.
• Applause’s team manages all the aspects of testing to produce fast and reliable results.
• Use Applause Codeless Automation (ACA) to build test scripts without code.
• Select participants for your tests from Applause’s global uTest panel.
• You can also build and maintain your own testers’ list.

Pros

• Provides a professional team of specialists to manage your tests.
• Advanced features to automate and schedule regular testing.

Cons

• Fewer options to control the testing parameters.
• Needs more filters to select participant panels.

Price

Contact for a quote

Start Running Usability Tests With the Right Product

There it is, the top ten UserTesting tools under one roof. The right tool can be the difference between a half-baked product and an optimized one that appeals to the users. It can help you collect valuable insights from the concept stage and run continuous testing throughout the entire product lifecycle.

To pick the suitable alternative to Usertesting, you can start by categorizing the tools by price or features you want. Then, look for additional elements that can help you scale it up in the future as per the requirements.

For example, for prototype testing and AI-based analysis, go for Qualaroo or Maze. If you want a video-based tool, UserZoom can be an ideal choice.

As we said, we have something for everyone on our list. So, go through it and start designing your tests today.