Mobile App Survey Questions & Examples
Create in-app mobile surveys with our ready-to-use questions
If you host an app for your business, you need to make sure that it offers a seamless experience to your users. With the increasing popularity of mobile devices and app usage, there is a need to give equal if not more importance to mobile feedback management as your website. Mobile in-app surveys are among the most convenient ways to target the right audience and collect feedback about their experience with your app. That is why we have added mobile survey questions to make your work easier.
These survey templates contain focused questions to help you measure the most important metrics and collect valuable insights from customers such as NPS, CSAT, app UI/UX-related feedback, and more.
Why Are Mobile in-App Surveys Important?
Mobile App Survey Questions for Different Use Case Scenarios
Let’s see some of the use cases for implementing different types of mobile in-app surveys.
Quick Tip: You can break each row of the matrix questions into individual questions for better legibility as per requirements.
2. Post-Purchase Customer Satisfaction Survey Template
A verified customer is the one who has completed their customer journey from discovering your app to completing the purchase. So, it makes sense to target these customers to collect insights about their experience while purchasing the product and using it.
Pro Tip: It is best to add a simple in-app CSAT survey immediately after the order confirmation page to gather feedback about their purchasing experience and satisfaction level with your app.
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