Qualaroo Advisory Board

Founder and CEO - ProProfs

Sameer Bhatia is the Founder and Chief Executive Officer of ProProfs.com. He believes that software should make you happy and is driven to create a 100-year company that delivers delightfully smart software with awesome support. His favorite word is 'delight,' and he dislikes the term 'customer satisfaction,' as he believes that "satisfaction" is a low bar and users must get nothing less than a delightful experience at ProProfs. Sameer holds a Masters in Computer Science from the University of Southern California (USC). He lives in Santa Monica with his wife & two daughters.

Head of Customer Success - ProProfs

Babu Jayaram brings over 20 years of experience in sales and customer service to his role on the Qualaroo Advisory Board. With a profound understanding of sales and conversion strategies, Babu is committed to delivering exceptional results and fostering robust customer relationships. His expertise extends beyond mere management, including adept handling of support tickets, overseeing internal and customer-facing knowledge bases, and training support teams across diverse industries to ensure exceptional service delivery.

Lead Product Analyst

Richi Gupta, a Lead Product Analyst, excels in systems integration and translating complex business needs into actionable tech strategies. Her attention to detail, coupled with exemplary project management skills, drive her success in product feedback management, competitive analysis, strategic planning, and budget management. As a valued member of the Qualaroo Advisory Board, Richi's primary objective is to deliver precise and coherent content, ensuring alignment with the company's strategic vision and objectives.

Director - SEO and Digital Marketing - ProProfs

Pratibha Jadon, the Director of SEO & Digital Marketing at ProProfs, brings a wealth of experience spanning over a decade in Lead Generation, CRO, and UX improvement. Her extensive background in these areas and a relentless passion for mastering emerging trends position her as a driving force behind ProProfs' digital marketing endeavors. Pratibha's strategic insights and innovative approach are instrumental in maximizing lead acquisition, enhancing conversion rates, refining user experience, and crafting compelling content strategies that resonate with target audiences.

Director of Technology - ProProfs

Durgesh Sharma, a seasoned technology expert with 15+ years of industry experience, is a valued member of the Qualaroo Advisory Board. With expertise in A/B testing, App feedback, and Integrations, Durgesh ensures the accuracy and reliability of technical content on the Qualaroo blog. His extensive knowledge and attention to detail play a crucial role in maintaining the quality standards of the content, enhancing the overall experience for Qualaroo's audience.

Associate Director of Content - ProProfs

Vidyadhar Sharma, the Associate Director of Content at ProProfs, holds over 14 years of experience in content strategy and execution. His approach to developing customer-centric content is deeply informed by user analytics and research. Vidyadhar combines SaaS insights with effective project management and a user-focused mindset, ensuring Qualaroo's content is informative and engaging.